I spent 5 nights here in March 2013. I admit, I think the experience here all depends upon the room you choose, my room and experience was fantastic! I couldn't afford to stay here for my entire time in Hong Kong, but did splurge for my last few nights. That said, I think the cost of the room was very good value for all that you received.
I did book an Executive Club Harbour View room via the hotel's own website. I did email them approx one week prior to my arrival to confirm my room. At that time I asked (if possible) for a room on the highest floor possible and a corner room (I got those tips from Tripadvisor!). I was please to find when I got there that I had indeed been given a corner room (#3513). The views from both the room and the bathroom were magnificent (as others have stated). I would say my room was directly across the harbour from the Wan Chai Star Ferry pier, with a good view of the Exhibition Center and Central Plaza. You couldn't see the IFC or the Bank of China Tower - those views are on the other side of the hotel but are partially blocked by a couple of tall buildings in front of you. My view to HK was unobstructed so you just have to decide which you prefer.
I arrived around Noon and was escorted in the glass elevator to the Rhombus Club on the 39th floor to check in. I was escorted to the lounge by Josephine and provided with a cup of coffee while she took my passport, etc and checked me in. I was surprised to get to my room so early.
The room was quite large (I think this was due to the corner room) with a king size bed which was very comfortable. The bathroom had a tub and shower (again with two full size windows). The toiletries were by Crabtree and Evelyn (shampoo, conditioner, body lotion, body wash) and also had a razor, shower cap, nail file, mending kit, toothbrush/toothpaste, comb - which was replenished daily (also two bottles of water). The door had a double lock and a peephole for security. You needed your room key to access the executive bullet elevator. There was a paper delivered every morning.
The mini bar was well stocked with lots of different soft drinks, water, beer, wine, spirits, nuts, and candy bar. Everything in the mini bar was free except the alcohol and was replenished daily. There was also coffee and tea in the room. There was a luggage rack for your suitcase, and a good size clothes closet with plenty of drawers and a good size room safe (there was 2 robes, slippers, umbrella, laundry bag).
There was a large flat screen TV with a number of English language channels. There was also a pay movie channel (I didn't use)
The hotel offers room service (I had breakfast the last morning I was there and it was good). There is also laundry service (I had a pair of pants cleaned and pressed and they did a great job and returned the same day)
My room rate included breakfast in the AVA restaurant (38th floor) each morning. The restaurant has a great view of the Hong Kong skyline. I found the breakfast buffet to be very extensive. There were both Chinese and Western choices - eggs, bacon, sausage, potatoes, all types of breads/pastries, cereals, yogurt, cheeses, cold cut meats, variety of juices. Including tea or coffee (even will make you a latte if you prefer that to ground coffee).
The great thing about having access to the Rhombus Executive Club was you could use it during the day or evening. During the day there are all kinds of drinks available and small snacks. From 5:30pm to 8pm each night there is a happy hour where they bring out spirits and wines, in additional to substantial appetizers that could make a meal for you. of course, the view from the floor to ceiling windows over to HK island is wonderful, and the service by the staff was always pleasant, polite and helpful.
The hotel is in a maze of streets and a little hard to find at first, but in a very good location just a couple of blocks from Nathan Road, and Chatham Road South in the other directions. The TST East MTR entrance is a minute from the hotel. It was a pleasant 15 minute walk to the TST Star Ferry Pier. There were lots of restaurants, cafes and bars all around the hotel. A lot of them were definitely catering to English/Australians which is not my preference to visit when on vacation, but there are plenty of other choices too.
The open air sky garden on the 40th floor has wonderful views and I watched an amazing lightning storm from that location. You can watch the Symphony of Lights, but it's a little anticlimatic as there is no sound so there's really not much to it. If you really want to experience it walk 5-10 minutes down to the Avenue of Stars.
I got a free Airport Express MTR pass to go back to the airport when I left which was a very easy ride.
If I has two very small complaints it would be that the rooms had a slightly musty smell to them (In my experience this is quite common due to the high humidity levels) but you get used to it very quickly, and also if you look very carefully the linen wallpaper in the room is peeling ever so slightly. Finally, the housekeeping staff began early in the mornings and were incredibly loud (shouting back and forth down the hallways) and again at night for the turn down service.
I would highly recommend, but I do agree the experience you have will be based upon the type of room you reserve. Do not reserve the cheapest room and expect to be upgraded (or be upset when you are not upgraded) - you definitely get what you pay for here. If you have a silver or gold room your view will be the rear of some very run down looking buildings.
- Also Known As:
- Panorama By Rhombus Hotel
- Panorama Hotel Hong Kong
- Panorama By Rhombus Hong Kong
- Hotel Panorama Hong Kong
- Hotel Panorama By Rhombus Hong Kong
- Official Description (provided by the hotel):
- Hotel Panorama by Rhombus is located in the heart of Tsimshatsui and only 1-minute walk from Tsimshatsui MTR station. Each of the 324 guestrooms and suites has a contemporary design with floor-to-ceiling windows offering panoramic harbour and city view. The hotel is within walking distance to shopping centres, boutiques, museums, restaurants, bars and entertainment centres. Our prime location allows you to access all parts of Hong Kong via Mass Transit Railway (MTR), Airport Express, Buses, Taxis and Ferries. Santa Lucia Restaurant & Sky Bar, located on the 38th floor of the hotel, delivers Modern Cuisine, magical ambience, magnificent harbour-view and a truly unforgettable dining experience. Café Express located on the lobby level, is an informal all-day restaurant provides a casual breakfast, brunch, light lunch or a deluxe dinner. Our other unique facilities include our Sky Garden, Fitness Centre, Rhombus Club Executive Lounge and Business Centre. Our Sky Garden, Putting Green are located on the 40th floor where you can unwind and relax while taking in some of the most spectacular and idyllic scenery on earth. Rhombus Club Executive Lounge on our 39th floor offers state-of-the-art meeting facilities, personalized business and concierge services; it is an exclusive retreat for conducting business or simply relaxing and enjoying a soothing cocktail after a long day. Our Business Centre on our lobby level offers a wide range of personalized administrative and internet services catering to your diverse business needs. ... more less
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