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“Meh...” 3 of 5 stars
Review of BEST WESTERN PLUS Hotel Hong Kong

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BEST WESTERN PLUS Hotel Hong Kong
3.5 of 5 Hotel   |   No.308 Des Voeux Road West, Hong Kong, China (Sai Wan)   |  
Hotel amenities
Ranked #188 of 696 Hotels in Hong Kong
NJ USA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Meh...”
3 of 5 stars Reviewed June 17, 2013 via mobile

Place is roomy and service is decent. Biggest issue is I killed 3 cockroaches in my room. But this is HK and like NYC where I live I feel this is just common especially around the neighborhood surrounding it. $100 a night USD I expected a little better.

  • Stayed June 2013
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank criff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 reviews from our community

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Marlborough
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 9, 2013

This has become a regular haunt on my visits to Hong Kong. It is well situated with the tram outside the door and close to the airport express and ferries. Overall the rooms are well laid out and if a bit dated, clean and functional. Since they introduced free wifi a year or so ago any objection to using them has gone and there is a convenience store and a Starbucks next door.

Its worth walking to the hotel from Central, if only to smell and see the dried sea food markets

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DaveSnowden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 4, 2013

The hotel exterior was nothing to shout about and I was apprehensive at my choice. The reception had seen a better day. But the staff work very very hard and they catered to my every request.

Service is superb front desk sorted out reservation issues, engineering speedily fixed my internet. House keeping was prompt, efficient and kept the room spotless.

But top management is lousy.

I slept my first evening only to be woken by a warm swerage smell coming into the room. But I was not sure. It was 3 am and I just shrug it off. The second night it hit again but this time stronger forcing me to open the windows and run the air con blower full blast. I still could not figure the stench. On my last nite I found the source at 5 am. By this time I had caught a sore throat from the inhalation of these foul fumes. It was coming from the toilet and it was evident that a sewer line was busted or backing up. Towels to the toilet door gaps made things bearable.

I told the staff and they were profusely apologetic. I even sent an email with incriminating pictures of towels used the night before. But not a squeak, and not an offer of discount or remorse from their CEO of the group whom I had sent my email to.

Next time stay at SOFITEL. The price is almost the same and rest assuredly they would take their service seriously.

Yours sincerely.

M Williams

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mightymo0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

Mumbai
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Excellent location, service and complete value for money. Very good connectivity for public transport and a free shuttle service to central. The hotel staff is very disciplined and are very courteous with timely service.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Cleartrip

Helpful?
Thank Aditya Kumar J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

We stayed at the Ramada HK in April 2013, we highly recommend the hotel, great location ++. If you want a real Hong Kong experience! this is the place. Great value for money! The Tram stops directly at the front of the hotel and can catch the trams just down the road to go into Sheung Wan to catch the MTR. The staff were very friendly, however we did get a room with twin beds, but we didn't mind as we placed the beds together anyway. You have a 7-11 store just up from the hotel on the Des Voeux Road! There is also a great place to eat called the King Prawn vietnamese restaurant just up the road, and at the end of the day, we only slept in room, as we spent more time out and about than in the room. If you do travel to Hong Kong we highly recommend that you purchase a octopus card at the airport, it's the best thing, you can use it on all public transport. The best shopping is in Kowloon, Mong Kok especially for mobile phones, electronics & markets to barter for a good price. Definitely going back at the end of the year, it's the best place, nicest people, great food, restaurants every where & the best sites. It's all about what you make of it.....

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cheeriep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 10, 2013

The hotel represents good value for money. A taxi to Central does not cost that much so it was not a problem being away from the action. Room was a fairly large size and clean but bed mattress was somewhat poor quality. Room still had the old style TV which was a let down in this day and age particularly for trendy Hong Kong. Room had a separate small lounge area with table which was nice and comfortable. My breakfast was extra and I chose not to eat at the hotel as it was a simple budget meal and I instead dined at the many local establishments along the strip. Staff were excellent and helpful. Wi-Fi was reliable and free. Overall a comfy room and good value considering the prices of other hotels in Hong Kong.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Bluesea4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
122 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 1, 2013

Good location (10 minutes by taxi or 15 by tram to Central, shuttle service available) and efficient service. Rooms are large by Hong Kong standards but definitely need a renovation. Overall, a good option for a short stay in Hong Kong but nothing impressive.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Edoardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Hotel Hong Kong

Address: No.308 Des Voeux Road West, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sai Wan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #188 of 696 Hotels in Hong Kong
Price Range (Based on Average Rates):
Hotel Class:3.5 star — BEST WESTERN PLUS Hotel Hong Kong 3.5*
Number of rooms: 307
Official Description (provided by the hotel):
Special Notice on Hotel Rebranding: Ramada Hong Kong Hotel will be renamed as BEST WESTERN PLUS Hotel Hong Kong effective from 1 September 2015. This will be the first hotel in Hong Kong carrying “PLUS”, a superior brand of the BEST WESTERN HOTEL GROUP. The rebranding renders a hotel name change; while the ownership, the management & the entire workforce will stay the same. ... more   less 
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Also Known As:
Ramada Hong Kong Hotel Hong Kong
Hong Kong Ramada
BEST WESTERN PLUS Hotel Hong Kong

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