Bed: Pillows were very flat, but the good side was that I could pile them up to the height that I wanted, instead of having pillows that are too 'high' for my neck.
Blanket was not warm enough but they gave me extras.
Air-conditioning: I was there in winter, and the conditioning was a bit stuffed up, got very cold during the day and quite hot at night. The hotel told me that it's the same for all rooms and I could not adjust the temperature.
Noise: The soundproof system isn't so good, so whenever there are a group of travellers it would be a bit disruptive.
Location: I was on a business trip. Close enough to Central with a decent room.
Bathroom: The shower cubicle was a bit small and the plumbing system was bad, it got flooded very easily, but apart from that, everything was sufficient.
Use of computers/internet: Free in the hotel.
I know it's not a 5-star hotel and I had to ask for everything I wanted, eg iron, ironboards, bathroom scale, cutlery, etc. However their service/response was great.
Most importantly I found it a clean and comfortable room to be in.
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