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Four Seasons Hotel Hong Kong: Traveler Reviews

5.0 of 5
No.8 Finance Street, Central, Hong Kong, China (Central)
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Four Seasons Hotel Hong Kong
Ranked #4 of 507 hotels in Hong Kong
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916 reviews from our community

Traveler rating
    761
    119
    22
    7
    7
See reviews for
Families
170
 
Couples
262
 
Solo
79
 
Business
277
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best in HK”
5 of 5 stars Reviewed February 11, 2013

I agree with previous reviews - the club floor is excellent and well worth the extra. Great selection of food well presented. By far the best HK hotel I have stayed in. Fabulous pool area and the hotel is very convenient for the airport checkin - there is a complimentary shuttle bus from the station to the hotel and back again. Easy to wander into the shopping mall attached.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sally P about Four Seasons Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireBlackshaw_FSH, Public Relations Manager at Four Seasons Hotel Hong Kong, responded to this review
February 13, 2013
Dear Sally P,

So pleased you enjoyed your stay with us and that the Executive Club and Swimming Pool were highlights for you both. We take enormous pride in ensuring they remain a reason our leisure guests will return again and again - especially when all the way from England!

Best wishes,

Claire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Treat yourself to the lounge: it's worth it”
5 of 5 stars Reviewed February 10, 2013

The Four Seasons Hong Kong is what you'd expect: perfection. The check-in staff offered me an executive lounge pass for an extra premium, and it was a pleasant surprise. The presentation of breakfast, tea, and dinner drinks/refreshments (including a noodle bar) at one of the top floors is unbeatable and true luxury.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by voyagewriter for Hong Kong
Ask voyagewriter about Four Seasons Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireBlackshaw_FSH, Public Relations Manager at Four Seasons Hotel Hong Kong, responded to this review
February 13, 2013
Dear voyagewriter,

Thank you for your kind words about the Hotel and particularly the Executive Club Lounge - the team will be delighted to hear your comments and we hope to see you back with us soon.

Best wishes,

Claire
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Munich, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect!”
5 of 5 stars Reviewed February 6, 2013

Perfect hotel, excellent service, amazing spa treatments, great pools, best club floor I ever has been, wonderful view. Hotel is part of a superb shopping mall with Lane Craword etc. There are also much more designer shops.

Room Tip: Choose a harbour view room.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rolandmuc about Four Seasons Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireBlackshaw_FSH, Public Relations Manager at Four Seasons Hotel Hong Kong, responded to this review
February 13, 2013
Dear rolandmuc,

Thank you for your kind comments and especially about our location and spa treatments. We hope you will be back to visit again soon!

Best wishes,

Claire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Four Seasons Place- Service Apartment”
5 of 5 stars Reviewed February 3, 2013

We stayed in the larger studio layout at the Four Seasons Place service apartment for a month in December.

24 hour service, Rooftop Pool, professional service, great location, shopping discounts at some stores in IFC and nearby shopping centers.
Would definitely return if we are visiting HK for a long-ish stay again. Thank you to all the staff at Four Seasons Place.

Small note:
- The drop off and pick up area is shared between both Four Seasons place and Four Seasons hotel, it is always very busy, congested and difficult to have a short waiting time for cars
- Mattresses are very old and soft, needs to be renewed
- House keeping servicing is available from Monday to Saturday. No house keeping services on public holidays and Sundays.
We stayed over xmas and new year period, so didn’t have housekeeping for afew days in xmas
- Kitchen- walk in kitchen, very small but provided with all the essentials. However, you are in HK, SOHO is just right next to you with lots of dining options, you can eat out pretty much everyday (if you want to)

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask KaKaKM about Four Seasons Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChikoKitaoka_FSH, Manager at Four Seasons Hotel Hong Kong, responded to this review
February 15, 2013
Dear KakaKM,

Thank you very much for your recent stay at Four Seasons Place and for sharing your valuable feedback with us!

We are delighted to read that you were pleased with the services provided and that you enjoyed your experience. We will certainly work better on the mentioned areas, such as the congested driveway and the soft mattresses.

Thank you once again for your continued support and we look forward to welcoming you back when your travels bring you in our direction again.

Sincerely,
Chiko Kitaoka
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Geneva
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“OUTSTANDING AND NEAR THE PERFECTION HOTEL”
5 of 5 stars Reviewed February 2, 2013

The location is very good, walkable to the major office buildings and to Hollywood Road. Few minutes from the ferry for Kwoloon. In this hotel nearly everything is in perfection for the guests : great and large rooms with amazing facilities and perfect view over the harbour. Excellent and fast service, even when the Hotel is nearly fully book. This hotel is for all ages recommendable. The best place to stay in Hong Hong. I recommend suite or rooms on the higher floors with view to the harbour if possible.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Angeltwo about Four Seasons Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Hong Kong

Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong
Address: No.8 Finance Street, Central, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Central
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Hong Kong
#3 Business Hotels in Hong Kong
#5 Family Hotels in Hong Kong
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivalled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is the only hotel in the world with two Michelin three-star restaurants - Caprice and Lung King Heen. ... more   less 
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