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“Living the High Life!” 5 of 5 stars
Review of Four Seasons Hotel Hong Kong

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Four Seasons Hotel Hong Kong
5.0 of 5 Hotel   |   No.8 Finance Street, Central, Hong Kong, China (Central)   |  
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Ranked #3 of 645 hotels in Hong Kong
Toronto, Canada
Top Contributor
81 reviews 81 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
“Living the High Life!”
5 of 5 stars Reviewed December 11, 2012

I stayed at this hotel a while back when it was still somewhat affordable. It was prior to 2012 but there is no selection for that below. But yes, it is definitely 5 star service & luxury all the way! Sometimes a bit extreme...I remember whenever we left the room more than 5 minutes, someone would come in and fix our sheets & restock the toiletries, water (FIJI water!), etc...it was as if they had a surveillance camera on every room!

Other than that, spectacular hotel that defines luxury living. Close to IFC and other high end shopping. If you're going to splurge, splurge on a harbour view room while you're at it!

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,323 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
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  • Dutch first
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  • French first
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English first
Hong Kong, China
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 11, 2012

We recently held our wedding at the Four Seasons Hong Kong and stayed at its suite for 2 nights. The service throughout the wedding, banquet (Harbour View Ballroom) and the hotel stay was truly phenomenal. Every task was done with the utmost attention to detail and thoughtfulness. It often felt like its staff could hear your thoughts and the service happened before you even asked for it. If you dropped your spoon and wanted a replacement, a staff had already picked it up and taken it away, and rushed to provide you with a clean one--didn't have to say a word. If you wanted to order just a plate of fruit for breakfast (despite not being on the menu), they'll make it happen (and put them together like a piece of artwork). If you've been speaking to your guests/audience for a bit too long and felt like having something to drink, someone was already standing by with some bottled water / tea / OJ. They've really thought about everything!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MimiCheung_FSH, Manager at Four Seasons Hotel Hong Kong, responded to this review, December 16, 2012
Dear RFong,

Thank you very much for choosing our Hotel for such an important occasion and also, for this wonderful review on TripAdvisor!

Providing our guests with the best possible service is the goal of the whole team here at Four Seasons, and we are delighted to learn that we have achieved this on your recent stay and at the wedding banquet.

We hope to have the opportunity to welcome you back to our hotel in the near future for other kinds of celebrations and we thank you for your patronage.

With best wishes from the Four Seasons team.

Kind regards,

Mimi Cheung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 10, 2012

We were greeted by the doorman where they collected our luggage. Once inside we were taken straight to our rooms and checked in from our rooms - no waiting at reception for passport copies or keys. Swift, professional service from start of stay till the end.
Beautiful big rooms with views of the harbour. Very spacious and with great amenities and facilities. Free wi-fi is great.
IFC mall is connected and provides shopping and dining facilities. The breakfast facility was the only let down. It was a continental, not full buffet breakfast in a relatively small bar restaurant. Not what you expect for a top rated international hotel. Yet again though the service was brilliant.
Other than this you cant fault the place. It has a great Spa if you get the time to go.
Location is great. Expensive? Absolutely. Worth it - definitely.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MimiCheung_FSH, Manager at Four Seasons Hotel Hong Kong, responded to this review, December 16, 2012
Dear Carbonlazy,

Thank you very much for your feedback in this review.

We are delighted to learn that you had enjoyed the stay and that you found the service provided to you had been professional. Your comments on our breakfast offerings are appreciated and we're very sorry if we failed to highlight that a breakfast a la carte menu is available at The Lounge for those guests who prefer a full hot breakfast.

Again, thank you for your comments and we look forward to welcoming you back to Four Seasons Hotel Hong Kong.

Kind regards,

Mimi Cheung
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2012

THe service here is amazing from the time to arrive until you leave and then some. Everything here was what you would except and more. The rooms are large and comfortable, the bar is great and the pool to well the pictures just dont do it justice. If you can get a harbour room DO, the view is amazing.
Everything about this hotel was exceptional.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2012

I recently spent four nights at the Four Seasons Hong Kong and cannot say enough about the level of service and the luxury experience that this property provides. The spa, the amazing restaurants, the pool, the rooms, and most importantly the staff were all 5 star. Nothing was too difficult for the amazing team at this hotel. I will absolutely stay here again when I return to Hong Kong in March.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curacao
Top Contributor
66 reviews 66 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 7, 2012

Great spa, great food, great rooms, great service. The stay was flawless, the staff were superb. I will be back here, and I will be staying here again. Flawless and perfect. There was also a great mall connected to the hotel. Basically everything you need in one spot.

Room Tip: Delux Kings, and suites are great.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2012

We have seen already a lot of first class hotels worldwide. The Four Season HongKong impressed us very much. From the pick up at the airport to the check-in in our room and the overall service - everything was perfect. The staff is very helpful and friendly and a customer relationship management at it´s best.
We felt not as a customer, but as friends. A very warm welcome and a overall perfect service.

Room Tip: Room 3803 is perfect -wonderful view on the harbor
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Hong Kong

Address: No.8 Finance Street, Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hong Kong
#2 Family Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#5 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Hong Kong 5*
Official Description (provided by the hotel):
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivalled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is the only hotel in the world with two Michelin three-star restaurants - Caprice and Lung King Heen. ... more   less 
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Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong

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