I stayed at Residence G for my first visit to Hong Kong. When I booked, they hadn't even opened yet… so with that in mind, here are a few things I was wondering about before booking:
"Do the rooms really look like that?" The 'Great Room' I stayed in was very much as it appeared in the photos. The rooms are small, but are well thought out, with places to tuck away everything. At least if you're one person.
The rooms also feature lots of lighting options, with separate above-bed reading lights for the left and right sides of the bed. There was also a night-light you could turn off beside the bed – sweet touch.
"Are there windows?" Yes, some of the smaller boutique hotels I checked out online in Hong Kong didn't have windows in every room. No worries here! There was a glorious bank of windows to the north, as well as windows to the east, and you could open the windows for fresh air if you liked.
"Would it be noisy?" The street noise wasn't bad at all with the windows closed, but the fan for the room did get pretty loud, even on low. I noticed some noise from next door on two of the nights I was there – muffled voices, as well as their wind-up alarm clock.
"The pics look nice, but where's the toilet?" The toilet has its own closet-like room beside the shower just as you enter the room. If you're a couple that wants to get on your way quickly in the morning without getting in each others' way, this setup with separate shower, sink and toilet is awesome. If you're planning to stay with a friend, take note that the shower has glass walls… but you could always switch off going down to the lounge if you each need a little extra privacy.
"What's near the hotel?" I loved that I was so close to shopping along Nathan Road. The hotel is located about a 5-minute walk from three MTR stations – Jordan, Tsim Sha Tsui and Hung Hom. The Hong Kong Museum of History and Science Museum are just across the street. I also walked down to the ferry terminal regularly during my stay, but I like walking. There are also restaurants nearby, bars right below, and a couple of 7-11's nearby for beverages and snacks. I never used the room minibar, instead opting to pick up what I needed just a few steps away.
"How to get there from the airport?" I took the Airport Express, and then took a courtesy shuttle to the Park Hotel, walking a few blocks up to the hotel. There's a stop on the K4 shuttle that's even closer.
"How will the service be?"
When booking online, I mentioned my flight would be arriving very early, and asked if there was any way I could check in early. (Since it was also my birthday I mentioned that was well.) I received an email back shortly after booking acknowledging my request stating they'd do what they could, and they also thanked me for choosing to celebrate my birthday with them.
When I arrived before 9:00 in the morning, Cheryll greeted me and made me feel right at home. When she checked my passport, she noted to a colleague (I think she was training) that it was my birthday, and wished me a happy one. She also checked availability, and glory be, I could actually check into my room right away!
This was huge coming off a 15-hour flight - I could not have asked for a better birthday present! I think I was lucky since the hotel had only recently opened, but regardless, it was lovely to be able to check in so early without any additional charge or any hint from them on how they were doing me a favour.
Throughout my 5-night stay, whenever I encountered staff, they were sure to make me feel right at home. Cheryll was there a couple of the mornings when I popped down for the complimentary continental breakfast. She was also there to help me check out, asked about my stay, and made sure I knew how to get to Kowloon Station to check my bags in early. The other staff was universally friendly and open as well.
Even though the hotel had opened just a week earlier, I didn't experience any kinks. All in all, a wonderful stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.