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“Immigration queue too long and slow to process” 3 of 5 stars
Review of Hong Kong Macau Ferry Terminal

Hong Kong Macau Ferry Terminal
Shun Tak Centre, Hong Kong, China
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Ranked #69 of 394 Attractions in Hong Kong
4.0 of 5 stars 168 Reviews
Type: Wharfs/ Piers/ Boardwalks, Landmarks
Attraction details
Melbourne, Australia
Contributor
20 reviews 20 reviews
10 attraction reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Immigration queue too long and slow to process”
3 of 5 stars Reviewed September 3, 2013

I have now used this terminal twice in the last 3 days and on both occassions the service by staff to process in the influx of visitors have been too slow.

Today I returned from Macau and another ferry from mainland docked at the same time and there were only 3 booths open. They did add another 3 but still was not enough.

The instructions are not very clear once you check in for the service. Sometimes (like today) there were services to a couple of destinations and the calls were not made in English twice. I kept asking people but most visitors in HK from Mainland don't speak English. Very hard to get attention of Turbojet staff who are already too busy.

The boarding area can be cleaned up better to make it feel like a premium service. Its not well presented. But it does provide a cheap way to get to Macau or mainland by water.

Visited August 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

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Date | Rating
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Sharjah, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
26 attraction reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
“Beautiful terminal---but too much time for immigration”
4 of 5 stars Reviewed August 23, 2013

The ferry ride was great--just take economy ones,the superior ones is just that u get to sit at the top berth----but the view is same from below,moreover economy people get to go out first,people will be seen running wildly,that I found out was to stand in Immigration line as the crowd was a wholesome....book online if u r sure u can reach the terminal on the same day and time,that way you can choose the return time,or else we wanted to return beofre evening,but got night return(in a way it was a blessing) as I could roam Macau more....then once u reach Macau and go out,dont get fooled by people telling you of taxi or hop on rides,they are expensive and not at all needed(we got fooled by one,she said hurry catch the bus moving now,adult 150dollars and child free ,as we were 3 i baragained for 400 dhs in total) but after reaching 3 spots and final to Galaxy Macau Hotel,I found out that there are free SHuttle Buses going to all Casinos and Hotels and even the Ferry Terminal,so Do Not waste your moneyJust MOve ahead out to the other side,Had I seen the buses outside I would not have wasted 400 Hongkong dollars....as there are buses to Science Musuem,to the ruins,to Venetian,to MGM Hotel,and many others,you can enjoy a full day just on those---visited August 12th 2013

Visited August 2013
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Top Contributor
51 reviews 51 reviews
21 attraction reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
“nice transfer”
4 of 5 stars Reviewed August 5, 2013

its a good and sdecent place to travel to hongkong
very nice ferry
comfertable
cheap
and very decent.
perfect transport for hongkong!

Visited April 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
3 helpful votes 3 helpful votes
“Convenient but...”
4 of 5 stars Reviewed August 3, 2013

Its pretty convenient and i travelled super class, less crowded but they did not let you embark first and disembark first.. food was so so...

Visited August 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
“Pricey Now”
4 of 5 stars Reviewed July 29, 2013

Took the ferry to Macau, but was surprised at the price. Seems it has gone up in price a lot since last we used it about 4/5 years ago. Single crossing in HK $ for Super class was 309.00$, think standard class was same but for return as well. Think in future will do without the snack and go standard fare as it doesn't seem to give you any preferential treatment such as getting off first as they open the back doors before the the Super class, so still have to fight your way through the crowds.

Visited July 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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