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“1st time staying at IbIs” 5 of 5 stars
Review of ibis Hong Kong Central & Sheung Wan Hotel

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ibis Hong Kong Central & Sheung Wan Hotel
3.0 of 5 Hotel   |   No. 28 Des Voeux Road West, Sheung Wan, Hong Kong, China (Sheung Wan)   |  
Hotel amenities
Ranked #78 of 691 Hotels in Hong Kong
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1,315 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 12, 2013

Stayed here for one night while in transit for 20 hours. Location is good - very close to Macau ferry terminal. Rooms are massive, and spotlessly clean. Price was excellent too. The only thing I had an issue with is the attitude of the staff... on check in at 1am the man at the desk was helpful, but on checking out and leaving my bags behind the desk for the afternoon the staff I delt with were very abrupt - when I picked up my bag the staff member did not utter a single word! I would stay here again, but don't expect anyone to smile.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBIS H, Manager at ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, March 22, 2013
Dear Guest,

Thanks for taking the time to share your thoughts with us!

We sincerely apologize for the experience that you had encountered during check-out. We had already reflected it to our Front Office department for further review and improvement. Please be reassured that delivering highest possible level of possible service to our guests is always of our top priority.

We sincerely invite you to pay us a visit again and allow us to serve you better next time.

Best regards,
ibis Hong Kong Central & Sheung Wan Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 12, 2013 via mobile

Booked this hotel more out of availability and pricing than anything. Very glad we did. Would highly recommend it to anyone. Very clean, good room size and only 5-7 minute walk to the MTR and free in room wifi. Only negative is the bar staff will NOT give you any glasses or ice for your room. Apart from that it's a great base to explore Hong Kong. Free shuttle bus service from Hong Kong MTR to the hotel and back.

TIP: Get an "on loan" octopus card. You add as and when you need it. $50 HKG will last 2 days minimum. To Ngong Ping return its only $40 which was the most expensive return journey we made.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IBIS H, Manager at ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, March 22, 2013
Dear Guest,

Thanks for your valuable tips to our guests and your recommendations!

Regarding the experience that you had encountered with our team member at LE BAR, we had forwarded them to our concerned departments for further review and thanks for bringing your comments to our attention. Please be reassured that day and night, our team members are ready to provide the best possible services to cater to the needs of our guests.

We definitely look forward to your next stay soon!

Best regards,
ibis Hong Kong Central & Sheung Wan Hotel
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Lisbon, Portugal
Top Contributor
100 reviews 100 reviews
60 hotel reviews
Reviews in 60 cities Reviews in 60 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 8, 2013

Considering hotel prices in HK, this Ibis is an excellent option! The rooms might not be huge, but within the same budget you won't find huge hotel rooms in Hong Kong anyway. Plus, everything is new, modern and functional.

As a negative, I'd just mention that they advertise breakfast from 4.30AM onwards but, during our stay (when we needed it in one of the days), that wasn't the case. No big deal.

Internet was great during our first days, but then it became a little flaky. Still OK in general.

Good room (with daily proper cleaning, water, tea/coffee), good bathroom, good price, good location.

Absolutely great value for money - for HK, of course!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBIS H, Manager at ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, April 17, 2013
Dear Guest,

Thanks for making the effort to share your thoughts with us.

We sincerely apologize for the misleading message that had confused you about our breakfast arrangement. For your information, buffet breakfast serves from 6.30 am to 11.00 am daily at TASTE (6/F) while light breakfast options are available at LE BAR (5/F) from 4.00 am to 6.30 am and 11.00 am to 12.00 noon daily.

We sincerely welcome you to pay us a visit again and allow us to serve you better next time.

Best regards,
ibis Hong Kong Central & Sheung Wan Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 8, 2013

Having stayed at the Ibis North Point last year, I decided to be closer to the action now that this one has opened. Got a decent rate of HK$950 a night and location is decent with lots of restaurants around and close to the Tram a 5+ minute walk to the MTR station. There is a Starbucks on the ground floor which is convenient for you coffee drinkers.

I was confused when I first walked into the hotel since there was no check in desk. But the hotel has staff there to direct you to the 5th floor for the front desk. Check-in was fine at 1pm except they only had a room for the Disabled available. I accepted it until I got to the room and it was a smoking room (my reservation showed a requested non-smoking room). So I had to come back a couple of hours later to get a room which turned out to be on the 24th floor with a decent view.

The room was small but it was new with Grohe faucets and Toto toilet. There is also a small fridge and in-room safe. Overall, the hotel is a good value and I would recommend it.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

Amazing hotel, exactly the same as the rooms they shown in photos.
Clean and comfortable. Great service and enjoyed my stay here!
Location is a bit off as the closest MTR station is about 6-10 mins walk, but this is alright as there is trams and buses nearby :)

Make sure you ask for a higher floor level and a harbour view so you get more privacy and the view at the same time.
Highly recommended to any future visitors. :)

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBIS H, Manager at ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, April 17, 2013
Dear Guest,

Thanks for your recommendations!

We are proud to be one of Asian flagship hotels in delivering well-being at the best price and what you had experienced did substantiate the delivery of our brand promise.

A smart tip to get to our hotel from Sheung Wan MTR station (Exit C) is to turn left out of the exit and keep walking along Connaught Road Central until the junction of Des Voeux Road West, then you’ll find our colorful building sits just two blocks away to your left. It takes you around 8 minutes on foot.

We do extend our warmest welcome to your next visit again soon!

Best regards,
ibis Hong Kong Central & Sheung Wan Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Hong Kong Central & Sheung Wan Hotel

Address: No. 28 Des Voeux Road West, Sheung Wan, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sheung Wan
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#44 Best Value Hotel in Hong Kong
#55 Family Hotel in Hong Kong
#67 Romantic Hotel in Hong Kong
#74 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ibis Hong Kong Central & Sheung Wan Hotel 3*
Number of rooms: 550
Official Description (provided by the hotel):
IBIS HONG KONG CENTRAL & SHEUNG WAN HOTEL, a catchy icon strategically located in the bustling Sheung Wan, within minutes away from Sheung Wan MTR station, Macau Ferry Terminal, airport bus station and in the vicinity of Hong Kong Central’s business and shopping hub including Airport Express, boasts the first ibis flagship hotel in Greater China to showcase a brand new vibrant style, bringing in comfort, well-being and service. The 550 modern, boldly simplistic guestrooms are furnished with complimentary Wi-Fi Internet access and bespoke interiors on 3-metre high ceiling, large bay windows, premium timber flooring and comfy bedding coupled with stunning harbor views in some rooms on higher floors that born to feast your eyes. ... more   less 
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Also Known As:
Ibis Hong Kong Central & Sheung Wan Hotel

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