This Shamrock Hotel rocks! For us, this is really a FIVE (5) STAR HOTEL for HONESTY and for DOING AN EXTRA-MILE! The hotel staff are so friendly and accommodating. The location is best if you want to go around Hongkong via LRT. One of the best thing about this Hotel is the integrity, honesty and efficiency of their staff.
We stayed at Shamrock Hotel last June 2010. We were so amazed of the way they treated their hotel guests like royalty. We arrived at the hotel lobby at an early morning. We were booked in a two-bed room via on line. However, much to our surprise, when the hotel's frontliine staff realized that my wife and I brought along with us our three (3) little kids, they suddenly offered us a much bigger room. We were placed in a room with one queen size bed and a regular bed, plus the fact that the room had a squeeky clean bath tub. They did an extra-mile by offering to us a bigger room for a lesser cost, the same cost to the regular room which originally booked. The staff explained that they have to do it because they understand that we have 3 little kids.
Aside from the fact that the hotel is just located within a walking distance of a shopping district and food shops, we will always cherish the level of honesty and efficiency of their staff. When we went to Hongkong, our three (3) kids brought with them their combined savings of around $125 dollars, more or less, which they saved for months. Our kids wanted to buy a common "toy" as a remembrance from Hongkong. When we checked out from the hotel, our eldest son realized that he had lost his wallet. His little brothers were quite sad because they also lost their "savings" which were placed in said wallet. We were so concerned about it, not just because of the money, but it was all about the serious efforts of our kids to save the amount for our Hongkong trip.
When we called Shamrock Hotel about our son's missing "wallet" and our kids' "lost" savings in it, the hotel staff promised us that they will look for it. Of course, we never thought that we could still find the money, we just called the hotel to assure our kids that as parents, we really cared about their missing "money."
When we arrived in the Philippines, we went back to our normal lives. But, weeks after, we received a surprise call from the management of Shamrock Hotel informing us that their room attendant found the "miissing wallet" of our son. When we asked how much money was found inside the wallet? They answered that it was around $125.00 and we heard this, were so excited to know that we could retrieve that missing "savings" of our kids. This is another proof that Shamrock Hotel offers an EXTRA MILE. With the good news, my wife and I, together with our three little kids hugged and kissed each other. We all jumped and shouted for joy and we were so happy for our kids!
At around October 2010, we learned that a friend of ours, Ernie, will visit Hongkong for a vacation. We requested him to try visiting Shamrock Hotel if he can still recover the wallet of our son. Indeed, he was able to retrieve the precious "wallet" from said hotel, with the same amount intact. When he went back to Davao City and handed to us the "missing wallet" with the money in it, we could just thank the High Heavens for the honesty and good efforts of the room attendant and staff of Shamrock Hotel.
It was an unforgettable experience of the kindness and generosity of Shamrock Hotel. I really wanted to share this story for years. I know that a lot of friends are interested to visit Hongkong. We highly recommend that they should stay at SHAMROCK HOTEL and taste the best of Hongkong's hospitality, honesty and efficiency. This is the kind of hotel which every one deserves to stay, where could enjoy the comfort and amenities of a clean and sleek hotel, while knowing that all their stuffs and baggages are safe in the hands of the hotel staff. That kind of feeling that you want go around the city, while feeling assured that everything is really safe inside your hotel room. How we wish we could visit Hongkong again and Shenzen as well... For sure, we will stay again at a very fine hotel that ROCKS - Shamrock!
Jun L @ firstname.lastname@example.org
- Official Description (provided by the hotel):
- Shamrock Hotel is centrally located in the heart of Kowloon on Nathan Road, which consider as the backbone of Hong Kong that is always brimming over with the glamour of urban life and fabulous shopping selections, just a step away from the Jordan Station (Mass Transit Railway),giving easy access to most parts of the city. ... more less
- Reservation Options:
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- Also Known As:
- Shamrock Hong Kong
- Shamrock Hotel Hong Kong
- Shamrock Hotel Hongkong