Have been staying in this hotel for over 15 years because of its proximity to HK Convention Centre .The demise of HK by the rise of China is perfectly reflected in this hotel every time I stay here ,and this was last time I would,in last couple of years .The China grioup tours has spelled doom for the guests from other areas to this hotel as the staff is happy servicing Chinese speaking no-complaining group tours guests .We checked at 11 and were told to come back at 2 p.m. despte request for early check in and being such loyal 15 year plus old staying guests .At 2 we were asked for reporting at 4 then 5 then 6 and finally had to create a ruckus caused by waiting for nearly 7 hours and were given double bed room instead of twin room requested ..on complaining were shifted to another room only to realise the in room safe not working .On complaining were told we will have to change room for this next day ...we decided we will change our hotel from next visit .
- Official Description (provided by the hotel):
- Eighteen-story Hotel located downtown, minutes from Hong Kong Convention & Exhibition Center. ... more less
- Reservation Options:
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- Also Known As:
- Empire Hong Kong
- Hong Kong Empire Hotel
- Empire Hotel Hong Kong
- The Empire Hotel Wan Chai Hong Kong