Stayed here for 2 nights to attend meetings at Pacific Place. Had a number of colleagues here who arrived earlier and warned me of "Empire Experience". So I was a little apprehensive when I arrived at the hotel. Was relieved to be greeted by a rather nice lobby but was warned again not to judge a hotel by its lobby. Service at front desk could have been improved. There was a mix up with my reservation as I was only booked for 1 night. They kept insisting they'd check me in for one night and sort out the second night later. I wasn't confident they'd get me a room on the second night so I insisted they sort it out there and then. Took them a while to even though the hotel wasn't full the next day.

When I finally got into my room, I had to use the toilet. On lifting the seat, I saw that someone had left a "gift" in the toilet bowl. The cleaning of the room was obviously not checked. Perhaps this experience coloured my overall view but I don't think the rooms are cleaned properly. I also stayed on one of the highest floors but the windows aren't insulated propertly so the sound from the road filters through including the merry making on the streets. Speaking of which, the hotel is a stone's throw away from establishments with exotic names like "wild horses club" and "coyotes bar" plus lots neon advertising "models". Not one for families I'd say.

Breakfast in one word - sucked. Diffenately one of the worst meals you could have in Hong Kong, which is famed for its great cuisine. Would not want to return unless I really had to.

This is an ok hotel. A little warn around the edges, but it is kept clean. Buffet breakfast isn't worth the price, but there is a nice coffee shop across the street. The staff is very friendly. It is an easy walk to the expo center, and the Pacific Place Mall

I will not say this is a hotel of 1st class, but at least you get what you paid.
The room size is reasonable compared with some other so-called 4 stars, so is the bathroom. We did not try the breakfast in the hotel, as it was not included in the package, and there are plenty of typical Hongkong restaurants nearby, serving delicious and affordable breakfast. The hotel is located above a pub street, so there were a lot of movements during the night, and we did encounter some drunk westerners, but no danger at all.
The hotel is close to the MTR Wanchai station, and there is also the direct bus link (11a, I suppose) to the airport.
I would recommend this hotel for the travelers with limited budget.

Very ideally located in the activity hub of Hong Kong, this hotel provides value for money.

It is in the centre of all night life in Wan Chai and almost all places are withing walking distance.

The hotel provides free internet, buffet breakfast and maintains the rooms perfectly clean. Stayed 4 Nights and had nothing to complain about.