Stayed here for 2 nights to attend meetings at Pacific Place. Had a number of colleagues here who arrived earlier and warned me of "Empire Experience". So I was a little apprehensive when I arrived at the hotel. Was relieved to be greeted by a rather nice lobby but was warned again not to judge a hotel by its lobby. Service at front desk could have been improved. There was a mix up with my reservation as I was only booked for 1 night. They kept insisting they'd check me in for one night and sort out the second night later. I wasn't confident they'd get me a room on the second night so I insisted they sort it out there and then. Took them a while to even though the hotel wasn't full the next day.
When I finally got into my room, I had to use the toilet. On lifting the seat, I saw that someone had left a "gift" in the toilet bowl. The cleaning of the room was obviously not checked. Perhaps this experience coloured my overall view but I don't think the rooms are cleaned properly. I also stayed on one of the highest floors but the windows aren't insulated propertly so the sound from the road filters through including the merry making on the streets. Speaking of which, the hotel is a stone's throw away from establishments with exotic names like "wild horses club" and "coyotes bar" plus lots neon advertising "models". Not one for families I'd say.
Breakfast in one word - sucked. Diffenately one of the worst meals you could have in Hong Kong, which is famed for its great cuisine. Would not want to return unless I really had to.
- Also Known As:
- Empire Hong Kong
- Hong Kong Empire Hotel
- Empire Hotel Hong Kong
- The Empire Hotel Wan Chai Hong Kong
- Official Description (provided by the hotel):
- Eighteen-story Hotel located downtown, minutes from Hong Kong Convention & Exhibition Center. ... more less
- Reservation Options:
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