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“A good central hotel” 4 of 5 stars
Review of The Empire Hotel Wan Chai

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The Empire Hotel Wan Chai
4.0 of 5 Hotel   |   No.33 Hennessy Road, Wanchai, Hong Kong, China (Wan Chai / Causeway Bay)   |  
Hotel amenities
Ranked #207 of 694 Hotels in Hong Kong
Sutton Coldfield, England, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A good central hotel”
4 of 5 stars Reviewed October 24, 2012

I stayed at the Empire on business for four days Good central location , staff really friendly and helpful and great central location Good Breakfsat with vast choice and Business lounge on 2nd floor with free-wi-fi Would recommend and stay here again

Room Tip: High up is quieter
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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575 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
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English first
kl
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 11, 2012

It's not my 1st time to Hong Kong. I found that this hotel location might be good enough for those who have a business trip where can easily travel to the central and airport. However, if for those who have a business trip and wanted to shop around after working hours, it might not be a convenient area as most of the shops there were closed at 10pm or the latest 11pm(except Club, Pub and 24 hours convenient store). The hotel is comfortable but only that the lift lobbies & common corridors for all the rooms are too dark, it doesn't matter at night or morning.
The internet access in the room which need to be pay. However, there got a free wi-fi service at the 2nd floor, a cafe where we are free to seat there and the environment there is not bad too.
On the way from hotel to MTR station, i noticed that there was a row of pubs and clubs where it got a lot of sexy foreign girls(eg. thai, vietnam etc) standing outside the front door of the pubs & clubs and tried to attract the guys on the road. The customer service is not efficient enough as i need to called them for three times to have an iron. During the time we check in, the rooms were not ready on time and we have waited for 30 mins for the rooms. I might stay again for my business trip as it is really convenient for the way to central and airport. However, if for my personal trip, i will never choose it as the surrounding there is not good enough for a single ladies.

Stayed October 2012, traveled on business
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Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 15, 2012

I stayed at the Empire Hotel for a business tip and it was ideal - close to the harbour and also not too far from the airport. It was nicely decorated and comfortable. They kindly upgraded me to a suite which was very spacious. I did't use any of the facilities so can't comment on those.

A couple of minor points - there is internet in the room but a) you have to pay for it (common, I know, but still annoys me) and b) it's via cable. Also, the hotel is in a bit of a party district (with lots of ladies, if you know what I mean..), which didn't bother me but might put some people off and it was a bit noisy at night. Oh and now I'm thinking about it, they could do with putting a plug near a mirror / mirror near a plug as I had to blow dry my hair without seeing it. Fortunately it turned out ok, but could have been a disaster!

All in all a perfectly good hotel for a business trip. I would stay here again.

Room Tip: I was in 518 which was spacious and clean.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 8, 2012

The location is very nice , just 2 mins walk to the harbor . Very nice place to stay if you have business in convention centre , The rooms are very small and beds also .

Location is te only reason I stay there as it is in the heart of Wanchai .

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Adapazarı, Sakarya, Turkey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 8, 2012

Empire hotel is in good location. You can go H.K. convention and exhibition centre in 10 min. without vehicle. There are many options for food and fun. But I do not advice to families with children. Because the clubs are very close to hotel. If you are here for fair its ok.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed September 4, 2012

It's been my 4th time at this hotel and up to now I was happy, but what I saw today discussed me so bad that I just can't come back.

The good side of the hotel is a great location, generally nice service with smile, large flat tv and decent sized room for Hong Kong.


Today I came up in the room, and was just about to go to bed, started watching tv in bed and then saw kind of a hair in the bed, then I realize the hair is just under the linen covering the mattress so I am thinking well at least its under the linen but I decide to check and what I saw was horror. The mattress pad was full of hairs all sorts of hairs short long, curly like 30 of them so I realize they never wash the damn thing. That mean you are a linen away of the sweat, sperm and hair of every person that ever slept in the room. I dialed 0, and the operator didn't understand the word mattress so transfered me to front desk who sent someone to change the bag in the dish bin !! I showed the hair on the bed to the person who took of the mattress pad and she took it away and replace it.

I talked to the manager who was a nice person and made sure the situation was addressed and even came to check by himself everything was fine and told me that those mattress pad were supposed to be washed every day.

I give them a 2 this time, because they really need to check into the situation and make sure their cleaning staff do change the pads after each clients. If they can correct the situation it is a nice hotel in general.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 15, 2012

Had stayed here before a number of years ago and decided to try again. A big improvement from before in terms of the actual room, bathroom and lobby- the staff remain a bit robotic.
The price was not bad considering the comparable hotels in the district.
Its location is great if you want access to the entertainment of Wanchai but is also not bad if you are there to go shopping in causeway bay or work meetings in central.
Compared with the other hotels in the area(of a comparable star) i would choose here if the price was similar.
The only thing I would mention is that it does not have WiFi which is VERY strange in this day and age.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Empire Hotel Wan Chai

Address: No.33 Hennessy Road, Wanchai, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#107 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Empire Hotel Wan Chai 4*
Number of rooms: 363
Official Description (provided by the hotel):
Empire Hotel Hong Kong - Wan Chai is situated in a Central Business District of Hong Kong Island between Central and Causeway Bay. The hotel is just within minutes of walking distance of the Hong Kong Convention & Exhibition Centre, a colourful array of nightlife entertainments nearby and well-designed shopping malls catering to every taste and budget in the neighbouring Causeway Bay and Admiralty. ... more   less 
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Also Known As:
Empire Hong Kong
Hong Kong Empire Hotel
Empire Hotel Hong Kong
The Empire Hotel Wan Chai Hong Kong

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