I booked more than 21 days in advance for a grand plaza double double room and got more than that! Although I knew the hotel was under renovation I chose it for the location, the double size beds and the Crabtree and Evelyn toiletries. I also wanted to stay near an MRT and also somewhere nice in Mongkok where my family could stay somewhere nice while I went out shopping to the Ladies Market and Langham Place (H&M) nearby!
When we arrived we got upgraded to the executive floor on the 19th. Although we had to walk up two flights of stairs to the executive floor as there was no elevator to that floor, the room
was ultra modern and the bathroom was amazing with a separate bath and shower! The glass panel between the bathroom and room made it more spacious. The beds were so comfortable and fitted my family of 4 as well as there was a nespresso machine to indulge my coffee habit! You could hear a bit of the renovation going on but it didn't bother us at all.
The hotel is connected to the Grand Century shopping mall which is also under renovation but once it is done should be awesome. We managed to get a few bargains at Espirit and Bossini as in Hong Kong winter clothes were on special and it was perfect time as it would be winter once we got back to Sydney. They had a McDonalds downstairs so you could have breakfast there or at the bakery and there were other restaurants and café so you didn't need to go out at all. I kept going back to one restaurant for their thai pineapple fried rice yum!
We had an incident coming home from HK Disneyland one day, but the duty managers were so quick and helpful to resolve the issue and apologise to us even to the point that we got given a buffet breakfast, lunch and limo transfer to the airport now that's what I call excellent customer service and definitely royal treatment.
Even if this didn't happen the staff were very polite and accommodating they certainly know how to take care of their customer! I wouldn't hesitate to come back to this hotel and would highly recommend it.
- Official Description (provided by the hotel):
- Located in Mong Kok, the bustling heart of vibrant Kowloon, Royal Plaza Hotel sits atop the MTR Mong Kok East Station with connecting point to China on a 45-minute train ride and is easy access to public transportation. The Hotel is connected to a seven storey shopping complex and numerous traditional markets with its abundance of stalls ans shops for fashion and electronic appliances are within a 10-minute walk from the hotel's doorstep. Awarded as "Travel Choice - Family Hotel 2014" by Tripadvisor, the newly renovated rooms with a choice of two queen-sized beds in a superior space, which is designed to more than comfortably accommodate families and groups comprised of 4 guests. The hotel features free Wi-Fi in all guestrooms, a 40-metre swimming pool, a well-equipped gymnasium and three restaurants and bar. ... more less
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- Also Known As:
- Royal Plaza Hotel Hong Kong
- Hotel Royal Plaza
- Royal Plaza Hong Kong