I have stayed at panda hotel several times. It's far from the city, but we enjoy the big and clean room every time.
Last Sunday, we arrived in the busy morning, the line up for check in is so long. Then a guy of front desk gave me a confirmation # and promised room available around 11:00am, that sounds better than usual 2:00pm. After spending 1.5 hour in nearby shopping mall which I didn't prefer , we went back for the room. However, we were told no room until 2:00pm per hotel policy. Why did the guy over promise 11:00am ? Otherwise, I would go to see the big Buddha of lantau island.
after lunch and sightseeing, we got the room, but both key card couldn't open the door.
A friendly staff used her key card to open the door, and suggested to check the cards at front desk. Again we have to lineup at front desk, we found the key card is totally wrong. They changed it w/o problem, but this kind of small issue totally wasted my time and ruined my mood. fortunately, the room is cozy.
Besides, the handle of luggage is probably damaged by porter. I didn't notice that until in airport.
I will consider if I should pick other hotel next time.
- Official Description (provided by the hotel):
- Panda Hotel is one of the largest hotels in Hong Kong. The combination of our friendly service, approximately 1000 comfortable guest rooms and suites along with four highly acclaimed restaurants and catering venues with full range of business and leisure facilities, it makes Panda Hotel your true home away from home. ... more less
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- Also Known As:
- Panda Hotel Hong Kong
- Panda Hong Kong