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“Great hotel!” 5 of 5 stars
Review of Metropark Hotel Causeway Bay Hong Kong

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Metropark Hotel Causeway Bay Hong Kong
4.0 of 5 Hotel   |   No.148 Tung Lo Wan Road, Causeway Bay, Hong Kong, China (Tin Hau)   |  
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Ranked #38 of 613 hotels in Hong Kong
Adelaide, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Great hotel!”
5 of 5 stars Reviewed January 10, 2013

My brother and I stayed here recently and had an amazing time. The staff were friendly, hotel was clean and well presented. It is postioned very well, with a great view of the city and close to everything including mtr and trams/buses.
The room was good, beds very comfortable and even though it was pretty cool it is still worth it going to the roof top where the pool is for a view of everything.
My ONLY downside would be no wifi in rooms, but there is cable.
Would definately stay here again!

Room Tip: Make sure you book the harbour view room!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, January 14, 2013
Dear travelswithacamera,

First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and providing the above compliments and comments. We are delighted to hear that you had an amazing time with us during your previous stay in Hong Kong.

In response to your comments on the complimentary in-room Internet service, in addition to the wired broadband Internet access, we also provide wireless routers on request to connect to the Wi-Fi signal to ensure our honorable guests can access broadband Internet service at convenience. Hoping this piece of information allow us to the chance of giving you more pleasure of stay in the future.

Again, thanks for your valuable comments, which encourage us for a higher level of service quality. Should you have any further comments or enquiries, please do not hesitate to contact us at sales.hkcb@metroparkhotels.com. We are looking forward to welcoming you back in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,366 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Orpington, UK
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 9, 2013

A nice clean and well kept hotel in a fantastic location for the tourist to Hong Kong. Barely five minutes easy walk to the nearest Metro station and the Central Island Line it means that access to Hong Kong Island and Kowloon is quick and easy. Rooms are smallish unless you go for a superior grade, but having said that, they are comfortable and adequate for a shortish stay. bathroom was very good with a super shower and good sized towels. The rooftop swimming pool was a nice addition, giving wonderful views over the city and a nice quiet area to sit. There's a fitness suite too for the enthusiasts! The bar was cosy and the live music was a classy addition. The restuarant was expensive and pretty unremarkable, although the Chinese buffet was just right for the first night after a long journey. Service and staff throughout are stay were excellent, courteous and helpful. All in all, a hotel to recommend.

Room Tip: If you're staying for any length of time, upgrade to a Superior room, as the Standard ones are a...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, January 11, 2013
Dear gwen_guthrie,

First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and taking the time to share your experience from your recent stay with us. We are glad to hear that our service has exceeded your expectation. Meanwhile, we have shared your comments with the concerned departments for review and further improvement.

Again, thanks for your valuable comments, which encourage us for a higher level of service quality. Should you have any further comments or enquiries, please do not hesitate to contact us at sales.hkcb@metroparkhotels.com. We are looking forward to welcoming you back in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 8, 2013

Spent 3 days at the Metropark and can't fault it. Staff efficeint and friendly, gave me wifi in my room. Waitresses in restaurant very helpful, food fine. Vics bar had an extended Happy Hour and live music. Room comfortable and clean. Metro just a few minutes away. Highly recommended

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 5, 2013

Nice and clean hotel in a big city. Nothing exceptional about it except the roof top swimming pool where you can appreciate fantastic views. The room we were in was very small but it did not matter as you don't spend much time in it anyway. The location is good with a metro stop just down the road and loads of attractions around.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, January 7, 2013
Dear Nathan M,

First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and taking the time to share your experience from your recent stay with us. Meanwhile, we have shared your comments with the concerned departments.

In response to your comments on our guestroom, our Standard Room is comparatively small but adequate which is well equipped with amenities that all types of travelers would find it cosy and convenient. Even more, we can assure you of more spaces and comfort if you try out our Executive Parlour, Executive Suite and Deluxe Suite, with different size (ranging from 40-42 sq.m) and layout in order to cater for different guests’ preference and budget. You may be interested in viewing those room categories at following link to our hotel website: http://www.metroparkhotelcausewaybay.com/en/rooms.php .

Again, thanks for your valuable comments, which encourage us for a higher level of service quality. Should you have any further comments or enquiries, please do not hesitate to contact us at sales.hkcb@metroparkhotels.com. We are looking forward to welcoming you back in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2013

I stayed in this hotel for four nights with a friend in a double room. We got a lovely view out the window of the park. The room itself had a desk, a large mirror and a decent bathroom, although the room itself was a little small, with only enough room for our luggage on the floor. It was cleaned each day.

Everyone who works there is friendly, including the cleaners. They speak English, which was convenient. There is access to the internet near the front desk and they gave us vouchers for free drinks at the bar. Breakfast each day was delicious. The rooftop pool was great and there is an amazing view of the city from the top.

Location wise, you can walk to a supermarket and the subway which takes you all over Hong Kong, which was great.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Top Contributor
78 reviews 78 reviews
35 hotel reviews
Reviews in 48 cities Reviews in 48 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 2, 2013

We spent three nights at the Metropark, having stayed at the hotel roughly five years ago.

The service was excellent and the staff very helpful. The rooms are a typical size for Hong Kong, and are clean and tidy. However the decoration in the room we had was looking a bit tired and dated. The hotel is located close to Tin Hau MTR station, and can be reached from the airport in under an hour via the Airport Express and MTR. Access to central Hong Kong and Kowloon is also easy using the MTR or the trams that trundle along the main road near the hotel.

As others have said, use the cafe literally next door to the hotel (out the front door and turn left). The food offered by the cafe is better and costs a fraction of what the hotel charges for their breakfast offering.

Room Tip: Avoid rooms located directly behind the lifts (rooms ending in xx15 from memory) as these suffer fro...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, January 6, 2013
Dear Round_t_World,

First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and taking the time to share your experience from your recent stay with us. We are sorry to hear that your stay with us was not entirely satisfactory but rest assured that we have reviewed it with the concerned departments for further improvement.

We understand that our hotel is going through the years, yet we are sticking with refurbishment and regular cleaning work for refreshment, which are always our vital concern in running the hotel and no toleration even in those minor aspects. Therefore, we have passed your comments to the concerned department for review and future improvement.

Again, thanks for your valuable comments, which encourage us for a higher level of service quality. Should you have any further comments or enquiries, please do not hesitate to contact us at sales.hkcb@metroparkhotels.com. We are looking forward to meeting you again in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2013

We spent 7 nghts in this hotel - the service was excellent and staff friendly and knowledgable. The rooms were spotless and very comfortable. The position is excellent and close to the MTR which s easy to use. The view from the the pool is amazing. Highly recommended! Breakfast at the restaurant just outside (exit and turn left) is reasonably priced at between 50 and 85 HKD for an English breakfast: lovely service from staff who speak English.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Metropark Hotel Causeway Bay Hong Kong

Address: No.148 Tung Lo Wan Road, Causeway Bay, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tin Hau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotel in Hong Kong
#33 Romantic Hotel in Hong Kong
#34 Luxury Hotel in Hong Kong
#38 Best Value Hotel in Hong Kong
#47 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropark Hotel Causeway Bay Hong Kong 4*
Official Description (provided by the hotel):
Metropark Hotel Causeway Bay Hong Kong, a business and leisure hotel with unrivalled harbour view, full range of facilities & services and convenient location, just 2 minutes walk to underground station and 10 minutes to Hong Kong Convention and Exhibition Centre by Hotel FREE Shuttle, welcoming you to experience a contemporary retreat featuring comfort guestrooms and relaxing ambience. Innovative dining concept and well-equipped facilities are complemented by great service and stunning views of Hong Kong’s harbour. All round facilities include 24-hour FREE Broadband Internet Access, Rooftop Outdoor Swimming Pool, Health Club, Sauna, Jacuzzi, Business Centre, Restaurant & Pub and more… ... more   less 
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Also Known As:
Metropark Hotel Hong Kong
Metropark Hong Kong
Metropark Hotel Causeway Bay Hong Kong

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