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“Great for the whole family - we will go back” 5 of 5 stars
Review of Langham Place, Mongkok, Hong Kong

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Langham Place, Mongkok, Hong Kong
5.0 of 5 Hotel   |   No.555 Shanghai Street, Mongkok, Kowloon, Hong Kong, China (Mong Kok)   |  
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Ranked #12 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great for the whole family - we will go back”
5 of 5 stars Reviewed July 28, 2013

We had a two night/three day stay and the whole experience was positive from the moment we pulled up in the taxi at 8am. Obviously we could not check in because the rooms were not ready but we dumped our luggage and headed off the the attached mall for breakfast and then a swim in the pool. The staff took our cellphone number and phoned as soon as a room was ready so we could get the grandchildren and their parents settled in a room. We were fortunate to meet Chris - one of the customer liaison managers. He was unfailingly friendly, helpful and informative. The rooms were great and did not smell of smoke at all. We all loved the pillows in our rooms. The pool area is fantastic with amazing views and we loved the spa pool area that adjoined it. The other highlight was the breakfast - well worth every penny/cent. The quality and variety of food was fantastic (eggs cooked fresh to customer specifications), the service was top notch, staff so friendly. Travelling with two little people (1 and 3) could have been a challenge but this hotel made it easy. For example my daughter was given a list of age identified toys she could select from and by they time they get into their room (2 hours earlier than check in time) the toys were on the bed - now that is service! The concierge helped with our family trip to Disneyland and we did it on public transport (trains) with a double buggy and would highly recommend it. Only advice at this time of year is take the hotel umbrella - it will serve as a sun shield / rain shield. Also in hindsight as our flight was at midnight we wish we had paid for an extra day so that we could have had our room until 8pm - more for the little people. I am determined to go back to this hotel and spend more time exploring Hong Kong as our time there was too short. On airport transfers - we just got two cabs from the airport to the hotel (arrived approx 6.30/7am) this was the quickest and best option for us - 4 adults / 2 kids and lots of luggage - it cost approx 500 Hong Kong dollars in total.

Room Tip: We were on the 19th floor - average views - would have been nice to be higher but frankly we were ou...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,312 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (882)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 28, 2013

I have stayed at Langham Place 4 times this year. The rooms are large clean and very comfortable. The shower is really powerful and they supply lots of nice toiletries. The shopping mall and Mongkok MTR is adjacent making it a good location. The staff are very helpful and the food is good. I like the work play area above the lobby. The atmosphere is very chilled and the food is good. The buffet main restaurant does serve great food. It if you are on business it's a bit too much to eat.
Don't forget to try the roof top pool and gym.

Room Tip: The upper floors have fabulous views.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
1 review
5 of 5 stars Reviewed July 28, 2013

Family of four had great experience moment we arrived at the lobby. Reception was well staffed and we were served immediately. Staffs were knowledgeable, courteous and helpful. Joey at the reception was very patient, she answered our multiple enquires and suggested alternatives. First impression counts.

We had 2 rooms at the club level, rooms were reasonable sized, bright and very clean. Appreciated free Wifi in the room. :-) Langham Place is very conveniently located above the Mongkok station. Malls and adjacent buildings are easily accessed via the basement level.

Rooms are reasonably priced and highly recommended for family or business stays.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2013

we have been in this hotel 2005 when it was the newest tallest hotel in Kowloon. 8 year later we returned. The Langham Place hotel is very convenient as it is linked on to the shopping mall, cinema and the Hong Kong underground. Transport system.

We stayed at the club level which is excellent . Well looked after, the staff are friendly and helpful. We are 36. Floor up , the view is amazing. Our room is immaculate. The staffs are all helpful and hard working. We are treated more as a friend than just customers. The food is amazing. I highly recommend. This hotel . It is an oasis in Hong Kong. the view alone from our window is just out of this world.

There are also a large. Amount of interesting Arts......truly wonderful!

Room Tip: Up grade to club, this include all meals at the lounge, all drinks, message chairs, video game ro...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 25, 2013

Langham Place Mongkok is not the cheapest hotel you will find in Hong Kong. But if you are travelling with a baby or young children, then you will be very happy with this hotel. The staff are very helpful, and even gave us a list of the "Kids Menu" which ranges from the essentials such as a crib, baby bath tub, food warmer, sterilizer, to kids' activity sets and movies.

They also have a heated swimming pool on the 41st floor. Another plus since I did not have to worry about my baby feeling too cold in the water.

The location is also a big plus. It is connected via a link bridge to the 12-storey Langham Place Mall. It is also just across Nathan Road and the very famous Sports Street, Ladies Market, and the electronics street, many of which are open until 11PM.

The only down side of the hotel is the room size. Plus the cleanliness of the room was not standard. There was a day where the bathroom was not cleaned very well, and where the linen was not changed even if the "change linen" card was already on the bed.

Despite these, this hotel is definitely worth going back to again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2013

Langham Place represents excellent value for a top end hotel in Hong Kong. Adjacent to the 12 floor Mongkok shopping centre, across the road from the thriving Nathan Road, the famous Ladies Market and with the MTR close by it is a perfect place to stay.

A high staff to guest ratio and all the amenities of a 5 star hotel the service is excellent and makes you wonder why people pay almost twice as much to stay in a comparable hotel on Hong Kong Island.

Kowloon is a lively area with the vibrant and cosmopolitan area of Tsim Sha Tsui a mere 5 minute (HKG $ 12) cab ride or two stops on the MTR you will find good bars (like Aqua) and Knutsford Terrace restaurants to choose from.

Room Tip: Would recommend a high floor room.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2013 via mobile

This hotel has the best location in Mongkok, very close to everywhere like Fa Yuen Street and Ladies Street. Rooms are clean and the staff there were very helpful, overall it was a very good stay. I will come back to langham if I ever visit Hong Kong again.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, Mongkok, Hong Kong

Address: No.555 Shanghai Street, Mongkok, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Mong Kok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Hong Kong
#11 Romantic Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#14 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Langham Place, Mongkok, Hong Kong 5*
Number of rooms: 665
Official Description (provided by the hotel):
Opened in 2004 and rising 42-storys from the epicenter of Mongkok, the Langham Place Hotel features spectacular views of the Kowloon peninsular and the breath-taking backdrop of Victoria Harbour. Rooms feature oversized baths, blissful beds and large plasma screen televisions. Alongside a lexicon of technological treats including state-of-the-art IP phones you can update with photos, flight details and more before you arrive, and there's a mobile version you can take anywhere in the hotel. ... more   less 
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Also Known As:
Langham Place Hong Kong Hotel Hong Kong
Hong Kong Langham Place
Langham Place Hotel Hong Kong
Langham Place, Mongkok, Hong Kong

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