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“Favourite hotel, very customer-focussed, great location” 5 of 5 stars
Review of Langham Place, Mongkok, Hong Kong

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Langham Place, Mongkok, Hong Kong
5.0 of 5 Hotel   |   No.555 Shanghai Street, Mongkok, Kowloon, Hong Kong, China (Mong Kok)   |  
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Ranked #12 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
Jakarta, Indonesia
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Favourite hotel, very customer-focussed, great location”
5 of 5 stars Reviewed November 14, 2012

My favourite hotel in Hong Kong.

Great location in the heart of the shopping district of Mongkok and excellent service all-round. But what makes this hotel stand out from the crowd is its customer-centric management.

Their branding is superb and always has the customer in mind. Eg providing complimentary Langham Place peppermint holders which has a handy mirror on the inside and can be used as a business card holder when empty and lending iPhone 4s for easy navigation around Hong Kong,

The facilities are top-notch and I sleep like a baby. It's clean and the breakfast is wonderful.

Great place to stay for special occassions or if you want to splurge once in a while.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,261 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 14, 2012 via mobile

Stayed here for 5days on first week of Nov.

Just like the thousands of great review for this hotel, it live up to all my expectations.
Centrally located due to easy and short walking distance to MTR. Plenty of restaurants and shop around the area. 3 MTR station to TST.

TST and Nathan road are more crowded than Mongkok and that is one of reason we choose langham place. The main reason is the great reviews.

The staff are all professionally trained and provide top notch service. The room are well maintain and of highest quality. we stayed in 30th floor with good view of the city.Breakfast is not the best but its ok. Plenty of options.

I would highly recommend this hotel for anyone looking for great city hotel both for business and pleasure stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leipzig
Top Contributor
82 reviews 82 reviews
81 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 14, 2012

I stayed during the last 8 years often at the Langham Place. It is always like coming home when I arrive here.
What I like:
* Location: Mongkok is great. You are close to MTR and train station when you want to head towards Shenzhen. It is even easy to go by public transport to the airport.
* Rooms: Enough space, even the standard rooms. Well designed and decorated. Nevertheless some rooms are a little bit worn. Always clean.
* Spa and gym: Gym is nice, not outstanding. Spa offers good treatments, but not cheap. Sometimes I don't see a good value proposition...
* Langham Place Club: Nice lounge, continuous improvements. One of the better hotel clubs in HK. Good food, middle priced wines, good selection. AND: Outstanding team. The club team makes everything possible. You can ask for everything, they help you. I didn't have seen such an engagement in a hotel before.
* Service and team: Outstanding. The Langham Place team makes the difference. As said before the club team is great. But also waiters, concierge, etc. are friendly, competent and supportive.
* Restaurants:
Ming Court: Very good restaurant. But even with 2 Michelin stars it isn't my favorite. I miss the "easy going" of the hotel.
Tokoro: Yes, this is the langham place style: Good japanese food and outstanding beef. Mr Hirayama is an excellent chef de cuisine. If you are there, then give them a try.
* Pricing: Compared with other 5* hotels in HK Langham Place offers a very good value for your money. I'm used to Grand Hyatt and Shangrila, too. Both are mostly more expensive.
* Summary: Very good hotel. It is not a classic "Grand" hotel, it is a superb place to stay and to enjoy HK.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LPHKG, Executive Assistant Manager - Rooms at Langham Place, Mongkok, Hong Kong, responded to this review, November 21, 2012
Hi TMG001,

So pleased you continue to enjoy your stays with us after eight years and appreciate your honest review. Look forward to welcoming you back to your Hong Kong home soon.

DREAM BIG!
Simon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
243 reviews 243 reviews
51 hotel reviews
Reviews in 83 cities Reviews in 83 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed November 14, 2012

Spent three days here. This hotel is smack dab in the middle of Mongkok, attached directly into the shopping mall. Flavoured air was a nice touch. Modern almost floral tones to all the decor of the hotel, gave it an extremely polished and beautiful look. The rooms were spectacular -- new, clean, iPod dock, TVs, ours had a great view of Mongkok in all its glory. Price point was a bit high but for location and quality of hotel, it was well worth it.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 13, 2012 via mobile

This is a fantastic, trendy and well-designed hotel that I was really looking forward to seeing. Unfortunately it is not located in a part of Hong Kong in which you would want to spend any amount of time. Kowloon is great, nothing wrong there, although if you're in town for business you'll likely be spending a lot of time across the harbor on Hong Kong Island. The problem is that the Langham Place is in the Mongkok district of Kowloon and there's just not much to do there. I spent more time in taxis than I care to remember, which is too bad because the hotel itself is great and reasonably priced. It's just not really within walking distance of much of what you want to see in HK.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Top Contributor
71 reviews 71 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 12, 2012

The hotel is in the heart of busy, crowded Mongkok, Kowloon. The hotel is exclusive enough that you would not know that once you leave the front doors of the hotel crowds of shoppers are right there waiting for you to join them. The views are pretty awesome if you like to see other tall buildings and rooftops and a piece of the Victoria Harbor. The hotel has adjacent mall filled with mainly young adult shoppers. Walking distance takes you to the famous Ladies Market, MTR, public buses, restaurants of all types. The buffet breakfast in the hotel lobby restaurant has extensive display. It even has a chocolate fountain for your donuts. Throughout the hotel, interesting modern art pieces were on displayed. The room we stayed in is small, but has a modern bathroom with glass window to room. The shower was spacious, but the bath tub did not look inviting, surprisingly. For a five star hotel, I thought the tub should be in pristine condition. The amenities and towels were five star material. The service was excellent from concierge to bell boy.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2012

Stayed for 5 days in this hotel. It was a pleasant stay for both my partner and I.
Located in the heart of Mongkok, a busy shopping district with lots-lots of restaurants.

Pros:
- Again, Location: Food, shopping mall, subway station, cinema, taxis.
- Attentive and very polite hotel staffs.
- Spa was not bad, beautiful view and ambience.
- Small and beautiful lobby in the night time, which i always prefer--- friendly atmosphere.
- Good value of afternoon tea!
- Good amenities, clean and comfortable bed.

Cons:
- Might not be the best hotel for those who avoid crowded place.
- Room starting to look tired and outdated.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, Mongkok, Hong Kong

Address: No.555 Shanghai Street, Mongkok, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Mong Kok , Mong Kok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#10 Romantic Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#15 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Langham Place, Mongkok, Hong Kong 5*
Number of rooms: 665
Official Description (provided by the hotel):
Opened in 2004 and rising 42-storys from the epicenter of Mongkok, the Langham Place Hotel features spectacular views of the Kowloon peninsular and the breath-taking backdrop of Victoria Harbour. Rooms feature oversized baths, blissful beds and large plasma screen televisions. Alongside a lexicon of technological treats including state-of-the-art IP phones you can update with photos, flight details and more before you arrive, and there's a mobile version you can take anywhere in the hotel. ... more   less 
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Also Known As:
Langham Place Hong Kong Hotel Hong Kong
Hong Kong Langham Place
Langham Place Hotel Hong Kong
Langham Place, Mongkok, Hong Kong

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