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“Nice affordable hotel” 4 of 5 stars
Review of Island Pacific Hotel

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Island Pacific Hotel
3.5 of 5 Hotel   |   No.152 Connaught Road West, Hong Kong, China (Sai Wan)   |  
Hotel amenities
Ranked #74 of 691 Hotels in Hong Kong
4.0 of 5 stars 1,189 Reviews
Kunming, China
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 18 cities Reviews in 18 cities
51 helpful votes 51 helpful votes
“Nice affordable hotel”
4 of 5 stars Reviewed October 2, 2012

We chose this hotel because it was affordable, and because other reviews were acceptable.

The first thing we were aware of on arrival was the friendliness of the employees. Literally EVERY staff member greeted us with a smile and a warm "hello". We checked in well after "rush hour" so there was no lineup at the reception desk, but plenty of staff who gave us prompt attention.

We had requested a room on a high floor and were not disappointed. This is not a new hotel (I think), but well maintained. They are also in the process of refurbishing the rooms. I though the carpet in our room could have used some refurbishing, but the bathroom appeared to have new everything. Every surface in the room was new a polished clean. All but three floors of the hotel are non-smoking.

In Hong Kong standards, rooms are small and this was no exception, but for a place to sleep at a reasonable price it was quite acceptable (and still larger than some I've heard about). Internet was included free (I'm lost if I can't keep my email up), but breakfast was a bit pricey (I didn't know about the Facebook freebie mentioned in another recent review), but it was reasonably good.

We found the hotel staff set the air-conditioning a bit too low for our liking but that was easily fixed by simply turning the dial.

The hotel is about a 20 minute walk from the Sheung Wan MTR station (for us seniors, maybe closer for younger people). The hotel offers a free shuttle service which is on a schedule that may be obtained from the concierge, but we chose to walk. The area around the hotel looks a little older, but I would call this "traditional Hong Kong" as opposed to the glitzy stuff down on Nathan Road. There are some interesting little shops and restaurants around, including some nice bakeries where we picked up Chinese egg tarts to have for breakfast.

I would return to this hotel!

Room Tip: Ask for a high floor.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,189 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Bielefeld, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2012 via mobile

Really nice and also quite cheap hotel in the west of Hong Kong Island. Free WIFI in every room, swimming pool, gym and also a very friendly service. You can take the tram to travel on the island or walk to the MTR which is about 1,5 km away.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Macau, China
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 25, 2012

we have stayed several times in this hotel for several reasons. one, is that the price is affordable. second, their breakfast buffet is good and free if you like their facebook page. third, service is good. the staff are friendly. hotels in hongkong are usually expensive, so to get a hotel below 1000hkd is a jewel.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NSW
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 24, 2012

We stayed 3 nights at the Island Pacific. The room was clean, comfortable and small. What really sells it, is the view. You have uninterrupted harbour side views of the very busy Hong Kong pier. There are constantly ships and boats coming in and out and you could stay in your room for a day just to watch the never ending procession. The pool is very nice and I was usually the only one in it. The concierge and the staff who work down stairs with the bags are excellent. There is a bakery, 711 and a local Chinese restaurant close by. It is much easier to get around Hong Kong with a transport card.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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UK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 23, 2012

It’s a bit of a cliché but good service does go a long way. There are myriad black-clad staff who leap to greet you, carry your luggage, summon the lift etc. I was upgraded on arrival from “superior” to “deluxe”, which had a good harbour view. Full details of rooms are on the hotel website. The room was clean, generous size, huge bed, good linen, iron/board, high ceilings and had the bathroom between the bed and the door for sound insulation. The air-con worked well without the full fan on all night. The bathroom was indeed floor-to-ceiling marble, though it had a fixed-head shower (not ideal for us women). The safe was large enough to hold a professional camera and a small laptop. The free wifi and intranet was problem-free, indeed I easily Skyped my partner, who was working in rural China, every evening.
One bonus is the large tea station and fridge, so take your favourite teabags or coffee granules and stock up on milk and comfort snacks from the supermarket round the corner if you have work to get through in the evenings.
Tip: if you like eating out you may want to do so before heading back to the hotel as there are limited options in the area, which is dominated by dried-fish wholesalers, especially if, like me, you easily tire of the “authentic” Chinese food experience. I did find a cafe called Heirloom a pleasant walk away on Hollywood Road, which is solo-businesswoman-friendly and does a fresh Thai green curry and a decent glass of wine.

Now to the only draw-back: you’re a bit out on a limb at rush hour. There’s no MTR within sweat-free walking distance and you cannot rely on a taxi as back-up: even the helpful staff can’t work miracles, so allow extra time. The hotel’s free shuttle bus to the MTR station is good, but it can sit at traffic lights for the first 12 minutes. By far the best option is the tram, which is literally around the corner (so near you can reach the stop without an umbrella). You may have to stand, but at least you know you’re on your way and – well, actually I love the trams; they’re just romantic. Non-rush hour I took a taxi from the hotel no problem, but it’s best to check.
Tip: I love walking, but sometimes get caught out by the extreme temperature differences between the street and the office. Take leg cover and a jacket or you’ll freeze at your desk, and take flipflops for your journey home.
Tip: buy an Octopus card (Hong Kong equivalent of Oyster). You pay a refundable deposit (which you can get back at the airport) and it’s usable on all transport including rural buses and saves fiddling with change.
Every trip I do some sight-seeing in the rural New Territories – by bus. A world away from Hong-Kong centre if you’re city-weary. Slick on mosquito repellent and take an umbrella-shade.

Room Tip: Superior looks similar to Deluxe, if you don't have your heart set on a view
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 16, 2012 via mobile

Chose this place based on largely positive reviews, which I feel were correct. It's a little old and could do with some modernization, but the service was friendly and efficient. If I stayed here for business I might want just a few more facilities, but as a base for a weekend in the city, it served us very well.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhubaneswar, India
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 14, 2012

I stayed there for 6 nights.Its an nice hotel.I got an sea view smoking room,which i liked a lot.But the room is little small.Staffs are very cooperative.Food is very costly over there compared to other hotels.So that i had to arrange my foods from nearby Mcdonalds.There is an outdoor pool.But i didnt get an chance to hv a bath over there as i was in a very hectic shedule.But the worst thing is its location.U will find dryfish n beef mutton stores around the hotel.Overall good hotel in an not so good location.

Room Tip: 29th floor seaveiw rooms
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island Pacific Hotel

Address: No.152 Connaught Road West, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sai Wan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#36 Best Value Hotel in Hong Kong
#60 Business Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Island Pacific Hotel 3.5*
Number of rooms: 343
Official Description (provided by the hotel):
Gazing over the Victoria Harbour, the Hong Kong Island Pacific Hotel is the centerpiece of outstanding waterfront landmarks in West Central, offering a superb retreat from the hustle and bustle of the downtown. The Hong Kong Island Pacific Hotel is one of the major Hong Kong Hotels of the area and a proven favourite Hong Kong base for discerning business travellers. The 343 room hotel offers easy access to the Central business district and is only 15 minutes away from The Hong Kong Convention and Exhibition Centre. Serving as a relaxing retreat from the hectic pace of life in this vibrant city, the hotel offers boutique style accommodation at an affordable rate in a luxury environment. One of the world's great harbour views can be enjoyed from 80% of the hotel's accommodation, and all rooms and suites are configured to enjoy the optimum level of natural daylight through floor to ceiling windows. Plus, enjoy free WiFi access at our lobby. ... more   less 
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Also Known As:
Island Pacific Hotel Hong Kong
Hotel Island Pacific

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