The Intercontinental Grand Stanford Hong Kong (Kowloon) is an excellent hotel, top of its class in fact. Conveniently located close to the Harbour City shopping mall, it is in an ideal position. Upon check in we were graciously invited to view the allocated room in order to ensure its suitability. The hotel is in the midst of an upgrade, though no evidence of this was observed. The foyer is magnificent featuring 2 gigantic modern crystal chandeliers and masses of fresh flowers.
The staff were extremely professional, warm, knowledgable and approachable. The check in process was seamless despite a post midnight arrival.
Our newly refurbished harbour view 6th floor room was beautifully appointed with perfect lighting, comfortable beds and was well equipped in terms of toiletries, mini bar, towelling robes and slippers.
The bathroom was spacious and featured a lit magnified make up mirror which is the best of its kind we've encountered over years of travel.
It is however the outstanding service that positions this hotel as a true 5 star experience. The housekeeping in particular was faultless with toiletry supplies replenished daily. The room service food ,and speed of service was also exceptional. We were even treated to a box of fine chocolates by our kind and attentive room service attendant. It was a very kind gesture indeed.
We will not only return to this hotel, but will recommend it to others.