You really can't beat the accessibility and location of this Metropark property when staying in Hong Kong. The reception desk is literally meters away from the Airport bus A33 stop. This is a major selling point when you've just landed from a 10+ hours flight and need to rest your weary body, mind, and soul. If travelling to any point in Guangdong, China, there are ticket offices, money exchangers, and the bus stops themselves are located just outside the hotel. Food and shopping, ranging from cheap to expensive) are conveniently in the neighbourhood, or a short MTR (Prince Edward Station exit C2) ride away.
When I encountered a problem, it was immediately addressed by the Assistant Manager. I think the key was to let management know as soon as possible so that a mutual satisfying solution could be found. I was pleased with the effort.
I stayed a total of two weeks but separated by a trip to China (9 nights + 5 nights). They were able to accommodate my baggage needs by securely storing the pieces I didn't need until I came back to stay at the Metropark Mongkok.
The room was of reasonable size, given this is HK. I would have like to see the bathroom renovated as the fixtures were dated and there were signs of mold, but the water pressure was fine. Internet connection was free and through a LAN line. I did not experience any problem with this. I brought my laptop with me. The housekeeping staff was friendly and efficient.
I did not have an opportunity to sample any of the hotel's dining facilities. My room rate did not come with any breakfast buffet coupons. As a sign of good faith after resolving my accommodation problem, I would have welcomed a breakfast buffet coupon so that I may have a chance to dine in, but it was not offered. I would have reviewed the breakfast buffet if I had tried it.
I've stayed here on multiple occasions, almost annually, and would continue to consider the Metropark Mongkok as my "pied-à-terre" in Hong Kong.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.