Let's talk consistency, quality and hospitality.....this is the Grand Hyatt HK. Love this place. It's our second visit since April, and already planning to return. We have been here for four nights with only two left :( Actually, I don't want to say too many good things about the property or everyone will want to come! Seriously, the view is stupendous; you're not situated with all the other hotels; you can easily walk to the financial and shopping center within an easy 15 minutes via the all-weather shopping links. It took only 10 minutes to be in front of the Conrad/Marriott which are lovely hotels as well, but in the center of traffic. Being situated next to the convention center and the harbor/harbor ferry is very convenient. The drive from the airport was only 40 minutes with evening traffic. The property as exceptional restaurants with a choice for everyone. My personal favorite is The Grill. By the way, sleep has been great with hardly any jet lag from California. For those who like a special experience, the Club floors are first class and go beyond expectations. Today I visited The Grill at lunchtime to take a quick look at the fare, and the staff was so nice! A staff member described all of the options in the grill area, and even asked the chef if he had certain items stocked in the pantry which I inquired about. Very personal and professional at the same time. Can't wait for our dinner their tomorrow night.