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“4 stars property” 4 of 5 stars
Review of Eaton, Hong Kong

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Eaton, Hong Kong
4.0 of 5 Hotel   |   No.380 Nathan Road, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong) (Jordan)   |  
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Ranked #75 of 691 Hotels in Hong Kong
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“4 stars property”
4 of 5 stars Reviewed April 28, 2014

Small room, very good hospitality, was given a cake though my birthday is over, very surprise for the kind gesture. Walking distance to Jordan MTR whihc is about 10 minutes walk, There is a Tsui Wah Cafe just opposite the hotel and a 7-11 if you need buy drinks. Business Centre in Hotel with computers that you can use. Nice scent at hotel lobby. Have got acvtities like Taiji etc being organise, but did not try .

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (459)
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Portland maine
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 28, 2014

I spent 4 days in Hong Kong with my mother who is 76. We were out and about from sun up till past sun down. The hotel is in a great location. The concierge service was super, thx Raymond and Eric. Thomas was a treat at the front desk. We had breakfast buffet the first 2 mornings which was nice and a good value, but after learning the area opted for Starbucks and McDonalds since we really arent big bfast eaters. Great pool and wonderful outside seating area to watch the free Tai Chi lessons in the morning. Would stay again for sure! Make use of the free massage chairs near the fitness center.

Room Tip: We were on the 9th floor. It was small but its Hong Kong. NEVER expect an American type room.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
50 reviews 50 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 27, 2014

We took the advice of other travellers here and upgraded to E Club and a suite overlooking Nathan Rd. Everything was impeccable, service, food, the room, the facilities. Staff were helpful, polite and professional and we were made to feel welcomed. I would definitely stay here again. It is in a great position to explore HK. The Temple/Ladies/Jade markets are walking distance. MTR is close by and there are buses to everywhere along Nathan Rd.

Room Tip: Upgrade to a E Club room it is very good value.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 27, 2014 via mobile

My partner and I stayed their over easter, hotel was simple, clean and close to everything - I would recommend anyone to stay there - we spend most of the days out and about but still - the Eaton had everything we needed.

Stayed April 2014, traveled with friends
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Perth, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 27, 2014

The hotel is not extremely near to a MRT, compared to some other Hong Kong hotel I have stayed. However, it is still walkable; maybe about 10mins. The room is nice and looks newly renovated although the size is just a small as any other HK hotel. There is a airport bus shuttle that travels to the front of the hotel. Do take note that to get to the checkin counters, one needs to take the escalator to the next level. Maybe a challenge is you have lots of luggages. Staff are friendly and speak good English. All in all, it is a nice place to stay. Not too noisy and yet still close enough to all the major shopping belts.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eaton H, Manager at Eaton, Hong Kong, responded to this review, April 28, 2014
Dear Guest,

Thank you for taking time to post your comments.

We are very pleased to know that you enjoyed your stay with us. The MTR Jordan Station from Exit B will be a faster route for approximately 5 minute walk. Also, we would recommend using our guest lifts located at the Ground Floor – Driveway Foyer to our Reception Lobby for check-in and our porter can assist with luggage.

We hope to see you back in Eaton soon.

Sincerely yours,

Stan Chau
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whyalla, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2014

I've been to Hong Kong a few times and the Eaton is surely my best hotel there so far. We payed a little extra and stayed in an E-club room which included breakfast and all day access to the lounge. The happy hours from 5.30 to 7.30 was a great place to meet other people and staff working there were very friendly and accomodating. We'll definately be staying at the Eaton on our next visit.

Room Tip: Pay a little extra and stay in a E-club room. The money you save on breakfast and evening drinks and...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed April 26, 2014

We booked a family room, spacious and well equipped. Definitely good value for money. Staff especially the concierge were professional and helpful.
Only at check-in kept us waiting for more than half an hour without notification that the room was ready.
Only flaw in the bathroom was the shower not being completely watertight, soaking the floor if not showering in the right direction :-)

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eaton, Hong Kong

Address: No.380 Nathan Road, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Location: China > Hong Kong Region > Hong Kong > Jordan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#37 Best Value Hotel in Hong Kong
#48 Family Hotel in Hong Kong
#54 Business Hotel in Hong Kong
#59 Luxury Hotel in Hong Kong
#63 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Official Description (provided by the hotel):
Simply the best valued 4 star Hong Kong hotel, Eaton, Hong Kong offering comfort, convenience and connectivity for leisure and business travellers. Lobby featuring a new reception, Essentials retail shop, E Point (free use of computer with Internet access), indoor and outdoor bar areas including Metro Lounge, T Bar and T Garden. Conveniently located in the very heart of Hong Kong's business district and shopping areas, Eaton, Hong Kong is only a few minutes walk from the nearest MTR station (Jordan station)and many of the city's favourite tourist attractions including Temple Street and Jade Market. Look no further for some value added activities including complimentary Tai Chi Class and our exciting local tours of the Jade market and Temple Street market and audio guide to this city’s many fascinating tourist spots!The rooftop swimming pool is your perfect spot to relax and sip a cool drink whilst our Exert Fitness provides you with extensive cardio vascular training equipments. Wind down at our 7 restaurants and bar for a world of savoury treats and cuisines. ... more   less 
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong

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