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“Loved the Price and Location but...” 3 of 5 stars
Review of Eaton, Hong Kong

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Eaton, Hong Kong
4.0 of 5 Hotel   |   No.380 Nathan Road, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong) (Jordan)   |  
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Ranked #75 of 691 Hotels in Hong Kong
4.0 of 5 stars 2,134 Reviews
Singapore
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Loved the Price and Location but...”
3 of 5 stars Reviewed May 15, 2008

The location and price was great...was right smack in the middle of Mongkok (10min walk) and Tsim Sha Tsui (15 min walk).

The hotel lobby was weirdly situated on the 4th floor and the lifts go right up from the porch to the rooms which was a bit of a security concern since the guys on the ground floor dont seem to bother checking whether yr a guest staying in the hotel.

The rooms are really small, and although everything seem to be downsized, everything u need is provided.

Skipped all meals in the hotel and ventured outside for food, lotsa nice food along Kimberly Road a short distance away, If you are keen for desserts (which Hkers are really into) there is a small and cheap dessert shop selling great desserts way past midnight, just nearby.

A cheap way of getting to and fro the airport is via the mtr, HK$68 bucks thereabouts. Take from jordan and transfer at Lai King then Tsing Yi.

  • Liked — price and location
  • Disliked — the tiny rooms
  • Stayed May 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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2,134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2008

I stayed at the Eaton with my husband for 2 nights in April on recommendation from a friend who currently lives in Hong Kong.

The hotel was perfectly located for the night markets, and Jordan train station. Mong Kok (where the Ladies Markets are) and TST are only one stop away, or walking only takes approx 20 mins to each location.

We booked a room on the Club Level and got a good deal by booking over 42 days in advance through the hotels own website. I also mentioned that our stay was part of our honeymoon, and we got upgraded to a suite on arrival. We arrived at the hotel at approx 9am and I didn't expect to get a room until early afternoon, but was told the room would be ready in 15 mins and was offered breakfast whilst we waited. Once we got to the room, there was a bottle of red wine, fruit and flowers waiting for us. This was a really lovely touch by the hotel staff.

The club level is definitely worth paying a little extra for - the rooms are larger, and the breakfast is great - it saved us a lot of hassle (and money) looking for a suitable place to eat in the mornings. They also serve drinks and snacks from 5.30-7.30pm which was adequate for a light dinner.

Overall, I was very impressed with the staff at the Eaton - they were very helpful and friendly when we asked for directions/maps/recommendations etc.

This hotel may not be in the same league as the likes of the Langham or Mandarin Oriental, but for the price I thought this was excellent, and the location was perfect. I will definitely consider staying here again on our next visit.

  • Liked — Location
  • Stayed April 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Top Contributor
133 reviews 133 reviews
73 hotel reviews
Reviews in 77 cities Reviews in 77 cities
204 helpful votes 204 helpful votes
5 of 5 stars Reviewed May 1, 2008

Excellent food buffets for breakfast and dinner, rooftop heated pool, like a Grecian villa, exercise room, and comfy bed, a rarity in Asia where hard beds are everywhere. By going directly to the hotels website, and checking back, I got a screaming deal. For Breakfast you sit in a large glassed in area. Hotel saved us a bundle on taxi to the airport by negotiating with taxi for us.

  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 29, 2008

I stayed here with my partner on the way back from Australia. We didn't arrive until about Midnight, but there was still lots going on in the bar area (a very funny singing act).

All the staff through-out the stay were really helpful and friendly.

They do have an early-ish check out, and as we hadn't arrived until so late, we would have had to pay another day just to stay in the room for an extra couple of hours.

The pool is small, but nice and a good sized gym. The bedroom was clean, small, but nice. As mentioned, we weren’t really in it for very long, but it was perfect for a quick stay.

Good location, we walked both up to Mong Kok with no problems (a great temple is just up from the hotel) and also down to the Star Ferry port.

Would definitely stay here again.

  • Liked — The staff
  • Disliked — the check out times
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Dallas, Texas
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed April 17, 2008

For 70 bucks a night through Priceline, the Eaton was an excellent deal. However, Priceline rates this as a 4* hotel. It clearly isn't unless you are staying in a club room and I wouldn't pay even the Expedia rate.

The public areas are attractive and clean. The brand new Japanese restaurant is very good and we enjoyed breakfast in the coffee shop each morning where the food is reasonably priced, the staff charming and there are free internet terminals.

The room was very small as other reviewers have stated and also rather worn. However, it was clean and if you are out a lot as we were it doesn't matter.

The Eaton is conveniently located on busy Nathan Road and 5 minutes walk from Jordan MTR station which is just 1 stop from Tsim Sha Tsui.

My friend and I stayed here happily for a week before moving to the vastly superior sister hotel Langham Place where my husband was attending a conference.

  • Liked — Coffee shop with free internet terminals
  • Disliked — Very small, rather worn bedroom
  • Stayed April 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadway, United Kingdom
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 29, 2008

Stayed at the Eaton for 4 nights in February. We had booked a Club room and were very pleased. With free wireless internet and free hot breakfast and two hours of free drinks per day the E-Club offers fantastic value.

The staff are as helpful as it's possible to get, they sorted out of China Visa's and got them returned in 6 Hours! Food and room service were exceptional.

Overall a great hotel in a fantastic location and a hotel team second to none!

  • Liked — Everything!
  • Disliked — Small rooms
  • Stayed February 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 25, 2008

I stayed at the Eaton Hotel for 4D 3N- attended a course that was run at the hotel. The hotel staff were pleasant, friendly & helpful- very service-oriented. The meeting room was impressive, well-equipped but the air-con was cold- thermostat didn't seem to work.

However, the room that I shared with a friend was terribly small- two single twin beds that would be great for small/ short people, plus there was hardly any space for luggage.

The Chinese restaurant had great food though.

  • Stayed March 2008
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eaton, Hong Kong

Address: No.380 Nathan Road, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Location: China > Hong Kong Region > Hong Kong > Jordan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#39 Best Value Hotel in Hong Kong
#50 Family Hotel in Hong Kong
#54 Business Hotel in Hong Kong
#58 Luxury Hotel in Hong Kong
#63 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Official Description (provided by the hotel):
Simply the best valued 4 star Hong Kong hotel, Eaton, Hong Kong offering comfort, convenience and connectivity for leisure and business travellers. Lobby featuring a new reception, Essentials retail shop, E Point (free use of computer with Internet access), indoor and outdoor bar areas including Metro Lounge, T Bar and T Garden. Conveniently located in the very heart of Hong Kong's business district and shopping areas, Eaton, Hong Kong is only a few minutes walk from the nearest MTR station (Jordan station)and many of the city's favourite tourist attractions including Temple Street and Jade Market. Look no further for some value added activities including complimentary Tai Chi Class and our exciting local tours of the Jade market and Temple Street market and audio guide to this city’s many fascinating tourist spots!The rooftop swimming pool is your perfect spot to relax and sip a cool drink whilst our Exert Fitness provides you with extensive cardio vascular training equipments. Wind down at our 7 restaurants and bar for a world of savoury treats and cuisines. ... more   less 
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong

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