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“pleasantly surprised” 4 of 5 stars
Review of Conrad Hong Kong

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Conrad Hong Kong
5.0 of 5 Hotel   |   No 88 Queensway, Pacific Place, Hong Kong, China (Admiralty)   |  
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Ranked #20 of 691 Hotels in Hong Kong
4.5 of 5 stars 1,669 Reviews
Macau, China
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
“pleasantly surprised”
4 of 5 stars Reviewed April 19, 2013

I always associated Hilton hotels as wanna be 5 star…they have lost their magic for me…well, was I in for a surprise at the Conrad….they have won me back!!! Lovely rooms, spacious, great service, internet a bit shoddy and not enough power plugs but otherwise, just great!!! Breakfast was more middle eastern than your traditional western style which I thought was wonderful, you can still have your congee and noodles and cereal, but you can also have garlic/yogurt dip or haloumi. MTR is just around the corner, centrally located, Pacific Place is right there for great shopping….what else do you want???

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,669 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013

Stayed at this hotel late Nov. 2012. I had used my Hilton Honors Points staying 4 nights. We took the a cab from the Airport Express train as we didn't want to carry our baggage using the bus or MTR (subway). Although the MTR is connected to the shopping mall and the hotel, it is a bit of a walk (approximately10 minutes) if you have luggage plus having to go up an escalator and elevator. However, it is nice that the shopping mall is connected to the hotel, especially during inclement weather. There is also a food market inside the mall.

Upon arrival at the Conrad HK, I was surprised that no porters assisted us with our luggage. Some hotel employees were standing around the entrance and we were the only ones at that time. After we unloaded our own luggage from the cab, a porter finally came forward to assist.

Check in was quick as we were the only ones at the check in desk. The room was of average size and bathroom was nice with a separate shower and bathtub. In the evening, they provided complimentary fruit. It is a nice touch but the quality of the fruit was not good on several nights, especially their apples.

The concierge was extremely helpful, courteous and efficient in making dinner reservations for you outside the hotel or any other requests you may have.

There are several dining options at the hotel and it is suggested to make reservations. We had 2 of our meals at the Chinese restaurant as it was very good but quite expensive. Service and atmosphere was very good. They serve on the side, 2 condiment sauces which are delicious but they charge you for it whether you use it or not.

The beds were very comfortable and they provide really soft slippers. The cleaning service was good and they have a turn down service. However, one early morning at around 7:00 AM while we were still sleeping (plus we had the do not disturb sign out), we heard a knock on the door. We ignored it and the knocking continued. I got up and opened the door and it was gentleman who said he wanted to clean our room. I told him we were still sleeping and to come back and he seemed annoyed and did not even apologize for disturbing us.

Check out was quick and efficient and the porters came within 5 minutes after calling the front desk.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, United States
1 review
5 of 5 stars Reviewed April 18, 2013

I travel the world and stay with Conrad and this is one of the best Conrad I ever stayed in; their staff were well trained, extremely friendly also the food quality is exceptional. This is a hotel that you will get your money worth.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

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Johannesburg, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2013

We travelled to Conrad Hong Kong in July 2012 what an opulent treat this was for the family. There is nothing bad to say at all about this stay.
EXCELLENCE comes alive at the Conrad Hong Kong. What an awesome place, from the pool, gym, spa, rooms, restaurants and overall experience.
TOPS TOPS and TOPS this is the third Conrad we have stayed in in Asia and you can guarantee we now cannot stay anywhere else.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 12, 2013

We stayed here for a week. First trip to Hong Kong and didn't know anything about location.

I got emailed about a week before we arrived and asked of any requirements, and given info re a limo transfer, which was only $880 HKD. So we took that. They were also very helpful getting a sim card organised.

Our room was on the 55th floor - and faced out of the harbour, and was sensational views of Hong Kong.

The room was wonderful, and had daily fruit platters brought in and some chocolates.

As Hilton Gold, I had free internet (very fast) and free breakfast downstairs which is super handy.

Staff were terrific, and helped wherever necessary.

Room Tip: The higher the better and facing the harbour is going to be a win.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 11, 2013

This hotel is in a perfect location if you prefer staying on the island rather than on the mainland. really close to HK central, and the metro is literally a stones throw away if you need to get anywhere.

The rooms are spacious for HK standards, and the room we had gave us an amazing view out into some of the more tropical topography which Hong Kong has to offer.

The rooms were impeccably dressed, and of the highest cleanliness standards. The lifts within the hotel can only be used with a key, and so gave an extra feeling of security...if you needed it.

There is a lovely swimming pool and hot tub area which follows on from the spa and gym. (I never used the gym) which was lovely. Very big, not crowded, and heated, which meant you could enjoy hours just relaxing and lounging around taking in your luxurious surroundings.

Breakfast was out of this world. I don't think I have ever seen so much choice, at such a high quality in all my life, and it was worth every penny.

The reception and concierge were fantastic. Extremely helpful, polite and knowledgeable of most things we asked about getting to and from attractions, as well as other suggestions of their own, which we followed up on several times.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Duluth, Minnesota
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 11, 2013

Stayed here 2 nights recently. I was upgraded to executive room with a harbor view which was fantastic. Executive lounge had great breakfast, drinks, and view. The room and facilities were excellent. The service was more than outstanding at every turn. We were granted very early check in and a late check out without issue. The location was great with very easy access to shopping, dining, and the MTR. I would highly recommend this hotel.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Hong Kong
#15 Romantic Hotel in Hong Kong
#19 Luxury Hotel in Hong Kong
#21 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad

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