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“Anchor of a Great Hong Kong Stay” 5 of 5 stars
Review of Conrad Hong Kong

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Conrad Hong Kong
5.0 of 5 Hotel   |   No 88 Queensway, Pacific Place, Hong Kong, China (Admiralty)   |  
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Hotel amenities
Ranked #19 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Anchor of a Great Hong Kong Stay”
5 of 5 stars Reviewed December 23, 2012

Used HH points to stay here while on vacation in a King Harbor View Suite. Hotel is excellent, very luxurious, with helpful staff. Room and view (particularly of the light show) was awesome. Very good location…on top of a high-end shopping mall and not far from the train. Staff in the executive lounge was also very friendly and helpful.

Just be aware, this is a VERY expensive property to stay at. We arrived very late in the evening from Australia, and didn’t feel like exploring in a city we’d never been to, so decided to eat at a restaurant on-site. Ended up paying $70USD for two sandwiches, a soda, and a beer. Food was okay, but not worth the premium price. I wouldn’t eat at the hotel unless you absolutely needed to. There’s much better value and quality within a few blocks.

In terms of getting to the hotel from the airport, take the Airport Express train to Central. It’s safe, inexpensive, very easy, and clean. The shuttles that take you from Central station to the various hotels are also clean and user-friendly. The day we were leaving, we checked our bags at the airline kiosk at Central in the morning, and were able to sightsee the entire day without having to worry about dragging around luggage, or going back to the hotel to get the bags. I’d highly recommend this.

Last thing: if taking a taxi, have the staff at the hotel write down the destination for you in Chinese, OR have the location pulled up on Google Maps (or similar) on your smartphone or tablet. For as western as the city is, and for as many people who speak English, I was surprised by how few of the taxi drivers did.

In sum, great stay in Hong Kong.

Room Tip: Probably can't go wrong, but I'd go for Harbor View just so you can see the light show.
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
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English first
Dallas, Texas
Top Contributor
66 reviews 66 reviews
47 hotel reviews
Reviews in 44 cities Reviews in 44 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 22, 2012

I stayed at Conrad every time I visit Hong Kong. It is not the fanciest 5 star hotel in Hong Kong but the location is great. The hotel is in the Pacific Place shopping center and right above the Admiralty MTR station. You can get to the airport by shuttle connection to the Airport Express.

The room is decent size for Hong Kong and tastefully decorated. The bath room is good size with a bath tub, walk-in shower and a separate room for toilet. We got free breakfast for our stay. The breakfast is served in the Garden Cafe with a good variety of Asian and Western selection.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai, UAE
Top Contributor
51 reviews 51 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 19, 2012

Conrad was sheer luxury. The room, amenities and service were excellent. One of the better ones I stay in business travel.

This hotel is equally good for families and tourists. Its in CBD, which is a great PLUS for Business travels and NEUTRAL for tourists/families.

Room Tip: Higher floors and non smoking rooms are good with a view to Bay!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Staten Island, New York
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 18, 2012

I stayed here for 6 nights in the beginning of Decemeber. This is an excellent hotel. Great location next to all including central and Wan Chai. I stayed in room 6017. Had a great mountain view on the executive floor. Breakfast was done one flight on 59. The breakfast and snacks through out the day was excellent. The staff at this hotel is fantaastic. This hotel is great for families or business. The rooms are very tastefully appointed. All in all I left very very happy and would return because it is one of the finest properties I have stayed at. Keep up the good work.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 18, 2012

What surprises me about Conrad HK on each trip is how they manage to make me feel as if I am checking into a boutique hotel. Staff at the reception are always warm and friendly.
The rooms are slightly smaller than Island Shangri-la next door, but bigger than Marriot Hotel ( which is located in the same complex.)
Rooms are cosy , comfortable and well thought- out. The Conrad teddy bear and the rubber duckie in the tub are little touches to make guests feel at home.
There is a Nespresso machine in every room - which could be a plus for some guests.
(However, I am not a fan of Nespresso coffee and I was dismayed that housekeeping couldn't provide regular coffee sachets.)
The one draw-back of the hotel is the long line at the taxi stand during most times of the day - compared to other hotels in the vicinity.
But an overall top-class business hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Europe
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 14, 2012

Frankly speaking I am always wondering how travellers can judge a hotel as the best one in a city? Did they stay in every 5 and 4 star hotel of the city?

Anyway, I stayed at several 5 star hotels in Hong Kong, but for me the Conrad is just average among the 5 star hotels. And if I compare value for money there are several better choices.
And this I have to say although I am a Hilton HHonors diamond member (which includes the Conrad hotels as well)

The staff is friendly and the service is good. The rooms are big and the bathrooms are spacious, but: the seperate toilet is made for dwarfs or kindergarten kids. If you are a tall or big guy you will find it hard to move. I would like to compare it with the toilet in a plane. Even I asked for a more spacious one they said all rooms are the same and offered me some wine instead?!? Very helpful........

And the second negative thing is the Executive lounge is far too small, especially in busy hours it is very difficult to find a seat. Particularly annoying if you need to pay for the lounge access.

I would still recommend this hotel, because it has a good location, good service and good staff. But in a perfect hotel everything has to be perfect. Maybe you will call me petty, but these 2 issues prevent that I give a 5 point rating to this hotel.

Room Tip: If you do not mind the money you choose a harbour view room, you will have a fantastic view of the h...
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 9, 2012

If you want to stay at the best hotel in Hong Kong, you have to stay at the Conrad. The facilities are great, but staff is even better than that. I have been staying here for years and there are staff that are here now that we're here when I started. These people as well as the newer ones always remember me as if I was there personal friend.
The food is unbelievable in any of the restaurants, but the Italian restaurant on 8th Floor is just fantastic, Nicholini's. I ALWAYS make it a point to eat there and if one of my favorites happen not to be on the menu, I ask for it and most of the time they will still make it.
This property is the one I always tell people about when asked which hotel is the best.
You won't find a better staff that is more interested in serving you and making your stay the best. The GM Mr. Thomas Hoeborn does a great job in hiring and keeping the best Hong Kong has.

Room Tip: There isn't a bad room but for view that can't be match, ask for a room on the harbor side.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Hong Kong
#17 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
#20 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad

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