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“Good location helpful staff” 4 of 5 stars
Review of City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
4.0 of 5 Hotel   |   No.9 City Garden Road, North Point, Hong Kong, China (Fortress Hill)   |  
Hotel amenities
Ranked #107 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
Warwick, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Good location helpful staff”
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel was clean and room sizes quite big. Staff are very helpful and friendly. Remember to ask for a non smoking room as china are big smokers ! Very easy to get around from here and the underground is about 2 minutes from here. Try the grand harbour restaurant which is less than 5 minutes walk from here. The views are amazing and so is the food .

Stayed May 2015, traveled with family
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990 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
London, England, United Kingdom
Top Contributor
121 reviews 121 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Reasonably priced hotel for stay in Hong Kong. Clean and spacious rooms. Asked for non smoking room as high as possible in the building based other people's comments (thanks!). Mix of business people and travellers. Very close to metro and taxis always at the front door. No bar but room service. Wifi a bit hit and miss (TripAdisor website blocked by proxy filters).

Stayed May 2015, traveled on business
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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

City Garden is away from the tourist spots but worth the effort. Transport (train, bus and tram) readily available, HK is small enough that distance is not an issue.
There are some good restaurants nearby as well as restaurants in the hotel that offer value.

Great value if you select the club room.

Room Tip: Go for the club room - includes breakfast, laundry supplement, and access to special lounge. Well w...
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  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for a couple of days as part of a deal with Thomas Cooke
There were british power points which saved on adapters. The room was a good size and staff were friendly. There was also a pool on floor four although it was a bit cool but it was nice and clean

Stayed April 2015
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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

A good option at a reasonable price in Hong Kong. Easy access to both North Point and Fortress Hill MTR, as well as lots of fantastic eating options nearby. Only downside was the gym which was more for show than use.
Given the price and location, I would stay there again.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kilbirnie, United Kingdom
Top Contributor
113 reviews 113 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel following a cruise from Singapore and never having visited Hong Kong before this hotel was recommended by our travel agent.
This turned out to be a good recommendation as the hotel is very good with friendly staff who certainly make you feel welcome.
We booked deluxe rooms which we found to be spacious and well equipped.
The surrounding area offers plenty of eating options at a full range of price levels.
We found the buffet breakfast in the hotel to be offer an excellent range of foods and if not part of your package cost in the region of £20 per person.
Having travelled throughout the city by taxi we found the system of which taxis go to which areas confusing, at first, therefore we would suggest you take the advice of the concierge,

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually have terrible sleep in new locations, but City Garden Hotel kept me sleeping like a baby throughout. The room was big enough for the 3 of us with comfy beds and pillows, and was quite a cosy accomodation. Aside from 3 beds, the room could also fit a writing desk, sofa and television. WIFI was also strong and fast enough.

The location was also fairly easy to find, with a bus (I believe it was A11) from the airport stopping directly outside the hotel. It's also a 3-5 minute walk (just 2 streets away) from Fortress Hill MRT exit B - 2 stops from Causeway Bay. You'll also be close to a supermarket, pharmacies, a clinic, Yoshinoya, herbal tea store, Gong Cha and also several Cha Chan Tengs serving up a yummy Hong Kong breakfast. Basically, everything you need!

Also, I would like to specially commend the cleaning staff. There was one day we absentmindedly left behind an envelope of cash (about HKD1,200) in the hotel room, and only noticed it when we were having breakfast! We rushed back to the hotel praying that room service hadn't come by yet, and were pleasantly surprised to see the envelope placed nicely on a neatly made bed. Thank you for being so honest!

All in all, we loved our stay at City Garden and would definitely recommend it to anyone looking for a great place to get a good night's sleep after a hard day's walk in the bustling city!

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Fortress Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in Hong Kong
#78 Luxury Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#85 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Official Description (provided by the hotel):
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides complimentary shuttle bus services to nearby shopping and business hubs such as Taikoo Place and Cityplaza, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the Michelin One Star Cantonese restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean and Malaysian restaurant Satay Inn.Whether it’s for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 
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Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong

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