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“Hotel revies” 5 of 5 stars
Review of City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
4.0 of 5 Hotel   |   No.9 City Garden Road, North Point, Hong Kong, China (Fortress Hill)   |  
Hotel amenities
Ranked #107 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
Christchurch, Canterbury, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Hotel revies”
5 of 5 stars Reviewed September 13, 2012

Excellent room, brilliant service and nicely located away from the busy parts of Central. Michelin * restaurant on site and nice complimentary lounge on top floor if your room qualifies where you get free drinks and canapes or snacks. Thoroughly recommend City Garden to anyone travelling to Honk Kong. Get the Airport Express and then free shuttle H2 to the door.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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991 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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Stockholm, Sweden
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 9, 2012

The hotel was a popular hotel with many people in the reception which make the check in time long. The door man service was very good but some people behind the reception desk was not much service minded. Room was as a standard Hong Kong hotel with a small bathroom but apart from that it was ok

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2012

Great location! Close to Mass Transit Fortress Hill Station! Wonderful shopping district in the area!! Room is very comfortable and spacious! Superb buffet-style breakfast! Convenient Club Lounge services - free Internet, conference room, delicious canapes and refreshments! Fantastic music at the bar!! The resident band has a huge repertoire of songs! Great customer service all around!!

My husband and I have thoroughly enjoyed our two-week stay!! We will definitely return to City Garden Hotel again the next time we visit Hong Kong!!

Room Tip: Rooms on the 25th floor have a high ceiling! And close to Business Centre and Club Lounge!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 7, 2012 via mobile

Stayed for three weeks and would stay here again. Room is huge in comparison to other hotels in hk. Free breakfast and even though mtr and restaurants aren't across the street it's only a five to ten minute walk. I would stay here a third tome

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ko Samui, Thailand
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 6, 2012

City garden hotel has a great location, 3 minutes walk from metro station Fortress hill.
The hotel is very clean, staff professionnal, the rooms are clean, big enough, quiet, well equipped, and the bed is so comfy! The buffet breakfast is large, everything is fresh and yummy!!
So just go for it!

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2012

Nearest mass transit station is within a few minutes walk. For short trips, one can try bus or tram; stops are about 50 metres away from the hotel.

Rooms are barely ok, though the management claim that they have renovated the rooms recently. Since the hotel is within one of the densely packed districts of Hong Kong, do not expect any good views from your room.

One reminder, never accept rooms at the topmost floor or anything adjoining the escalator shafts, noice from the machinery will drive you crazy. Also, sound barrier of the doors in the interconnecting rooms should be improved.

Size of the main lobby is obviously less than adaquate, and I do not appreciate the air-freshener they use in the lobby, for it smells like cigar.

The buffet breakfast is quite good in terms of quality and choices, staffs there are very friendly.

Room Tip: Stay away from the lift hall.
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  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 31, 2012

Our family of five had interconnecting rooms in this hotel, the rooms are quite large, with lovely beds, linen and towels. The rooms were very clean. We found the staff very helpful and polite. We used the restaurant one morning for the buffet breakfast which was excellent, lots of choice from continental/Chinese/English breakfast and reasonably priced. We noticed that there is a Mithchilin star restaurant at the City Gardne but didn't try it as the Children would not have appreciated it!! The Hotel is located within a 3-5 minutes walk of the Fortress Hill MTR (Underground/Tube Station) We were in Central Hong Kong in about 15 minutes on the MTR. Our flight back to the UK wasn't until midnight, the Receptionist aranged a lsightly later checkout of 1pm, we were allowed to store our luggage and were given access to the leisure centre/pool changing rooms to get showered and changed later in the evening. The Pool is also very nice.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Fortress Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in Hong Kong
#78 Luxury Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#85 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Official Description (provided by the hotel):
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides complimentary shuttle bus services to nearby shopping and business hubs such as Taikoo Place and Cityplaza, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the Michelin One Star Cantonese restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean and Malaysian restaurant Satay Inn.Whether it’s for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 
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Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong

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