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“First class hotel” 5 of 5 stars
Review of The Langham HongKong

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The Langham HongKong
5.0 of 5 Hotel   |   No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)   |  
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Ranked #12 of 691 Hotels in Hong Kong
Coventry
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“First class hotel”
5 of 5 stars Reviewed June 22, 2013

Stopped here as part of a pre cruise package so probably more expensive than if booked directly hence couldn't give it five stars for value. Fantastic room, bathroom had a window with shutters that could be opened so you could see into main room. Good location for shops Star Ferry etc.
Only light gripe was we were charged about £5 for 4 Oriel biscuits which we believed were free as they were not in the minibar but with the free tea and coffee. Other than that a memorable two nights stay.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, at The Langham HongKong, responded to this review, June 26, 2013
Dear GandalphCoventry,

Greetings from The Langham, Hong Kong.

We hope you and had a delightful trip back to Coventry. Thanks so much for taking the time to review our hotel, and we are thrilled to learn that you so thoroughly enjoyed your time with us!

I was delighted to see that you were pleased with Room and our service during your time spent here. I hope we will have the pleasure of serving you again very soon on your next visit to Hong Kong.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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1,924 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Louisville, KY
Top Contributor
74 reviews 74 reviews
60 hotel reviews
Reviews in 56 cities Reviews in 56 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 21, 2013

first-class hotel just a short walk from Star Ferry and the lovely harbour ride over to central. beautiful lobby with piano bar. first rate concierge. rooms and bathrooms very nice. internet reception (wi-fi) outstanding.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, at The Langham HongKong, responded to this review, June 26, 2013
Dear MFHLouisville_KY,

Greetings from The Langham, Hong Kong.

We hope you and had a delightful trip back to Louisville. Thank you for choosing The Langham, Hong Kong. I appreciate your kind comments with regards to the service provided by our concierge and front office team.

We are excited that we are now your first choice of hotel in Hong Kong and are looking forward to welcoming you back to our hotel.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2013

Stayed here for 4 nights in June after a month long trip around UK - and a 3 hr delayed flight fromLondon! -it was the luxury we just needed . We were greeted so well by Cindy at the reception who showed us to our most comfortable room . Only negative was slow Internet , definitely would stay again on a much needed return to Hong Kong in the future!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, at The Langham HongKong, responded to this review, June 26, 2013
Dear Nick E,

Greetings from The Langham, Hong Kong.

We hope you and had a delightful trip back to Perth. We are happy to hear that you and your family had a great experience while in our hotel. Thank you indeed for your comments and words on our staff and property itself. In fact, all our staff are oriented into exceeding guests´ expectations.

Hope to have the chance to host you again in nearly future.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2013

i have been to Hong Kong about 15 times over the last many years and the service and ambience of the Langham is the best I have encountered. All staff are friendly , helpful and on the ball. Highly recommended

Room Tip: PIck a high room on the South
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, at The Langham HongKong, responded to this review, June 26, 2013
Dear Geoff L,

Greetings from The Langham, Hong Kong.

We hope you and had a delightful trip back to Sydney. Thank you for your loyalty to The Langham, Hong Kong. We take great pride in our ability to create a special stay for our guests, so I am truly glad to hear we lived up to and exceeded your expectations.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 15, 2013

This was my second stay at the Langham Hong Kong (the first was December 2010). I stayed for four night, arriving at around 7pm the first evening.

From the moment you arrive at this hotel, you know you've arrived in luxury. The bell-boys at the driveway immediately attend to you every need, and check in is both prompt and courteous.

The fact the gentleman that checked me in took the time to take me to my room, and show off its features was greatly appreciated.

The room (a Grand room), was perfect. All the amenities one could imagine (and more) and the daily turn down service was an added treat when returning of an evening.

The pool offers views of the city, and is very comfortable, away from the hustle and bustle of the city.

The rooms at the Langham don't offer "amazing" views as such, but as a place to relax and sleep they couldn't be better designed. Most rooms face either Canton Rd or Peking Rd.

The location of the Langham is what does it for me. Opposite the Aqua restaurant (the most outstanding in Hong Kong), 4 minute walk from the Star Ferry, 3 minute walk from Tsim Sha Tsui Station, and 5 minutes from Nathan Road. You're in the heart of Kowloon!

If you like the height of luxury, in the centre of Kowloon, with a hint of old school elegance, the Langham is the one to go for.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, at The Langham HongKong, responded to this review, June 20, 2013
Dear shane_aus84,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Melbourne. Thank you very much from all of us that you have chosen The Langham, Hong Kong for your most recent stay.

Such a lovely and thorough review! Your open and friendly feedback is very much appreciated by all of us and gives us pleasure, a little pride and of course a lot of motivation to provide service excellence.

It has been a delight and honor in being your host. The entire team of The Langham, Hong Kong looks forward to welcoming you back to Hong Kong soon.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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Newport Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2013

We stayed 3 nights in this hotel on the way to China. It has a great Lobby but the rooms and service let us down a bit. You expect lot better service and a room product when you pay top $$. The location of the hotel was good in the middle of Kowloon surrendered by thousand of shopping malls.. welcome to HK I guess!!
First day we were out almost all day and when we came back to our room which was not cleaned and serviced yet. I called the reception and they were very apologetic but I did not like the answer.... they were late due to the high occupancy! Anyhow, it was fixed within an hour but you can notice that it was a rush job.
We did not eat in the hotel except the Breakfast which was good in their café.
Would I stay here again? probably not! There are many better option than this one in Hong Kong.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeanDimtriou, Manager at The Langham HongKong, responded to this review, June 21, 2013
Dear “NewPort57”,

Greetings from The Langham, Hong Kong.

I hope you had a safe trip back to California.

It is with great concern noting the shortcomings you experienced during your stay with us. You did not receive the level of service that we strive to achieve as a five star establishment and would ask that you accept my sincere apologies for any inconvenience caused.

We pride ourselves on exceeding our guests’ expectations through exceptional customer service and I sincerely apologise, as we clearly did not achieve this goal during your stay. I am most grateful to you for bringing these matters to our attention as it is only through constructive criticism such as yours that we are able to constantly monitor and improve our hotel operation more closely.

I would be most grateful if you could make direct contact with me as I am keen in doing my upmost to regain your confidence in The Langham, Hong Kong and hopefully have the honor of welcoming you back in the near future.


Yours Sincerely,

Dean Dimitriou
Executive Assistant Manager – Rooms
The Langham, Hong Kong
dean.dimitriou@langhamhotels.com
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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 13, 2013

we spent 5 days in this lovely boutique hotel.
we enjoyed excellent service in a superb location in the heart of the shopping district
a great workout in the Well equipped gym was followed each morning by a great breakfast.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, at The Langham HongKong, responded to this review, June 20, 2013
Dear sam e,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Sydney. Thank you for choosing The Langham, Hong Kong Hotel for your most recent stay. I appreciate your kind comments with regards to our location, breakfast and the gym.

We are looking forward to welcome you back to our hotel.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham HongKong

Address: No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Hong Kong
#11 Family Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#16 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham HongKong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomizes a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Two Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham HongKong Hong Kong

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