Stayed at the Langham in early December for 4 nights and it was everything previous reviewers have commented on in the positive. Great staff, quite and well appointed rooms, excellent location in TST, Kowloon.

My only criticism and why I am giving it 4 "puffs" is that on our last evening there we decided to have a few draft beers at their bar. There was no drink list, but based on the price of beers in restaurants in Hong Kong, I didn't think much about what the price would be- 128 HK dollars, or about $17 US dollars for a 1/2 liter of draft beer! This was the only extra to our room charge, (which was reasonable), so not sure what they get for brreakfast, Engilish Tea, etc., but I considered the bar price for the beers outrageous, (especially since no drink list/pricing). Beware!

I stayed this hotel from Dec. 6 to Dec. 8 with my family. Everything was OK except the staffs who are working in reception. I arrived the hotel around 2 p.m. from Macau via ferry so I need some rest. However, I can't get right my room key until 3 p.m. as it took so long to be arranged a room even though I booked the hotel one week ago in advance. From bad to worse, I got the a room key in 7 floors but my actual room was located in 10 floors. So, I had to carry my big luggages with tired my family to 7 floors and back to reception in lobby and then come again to 10 floors.
For your information, the hotel lift isn't so big so I had to pass it several times to have empty one.
I complained this unpleasant exprience to a staff in reception but she only said 'Sorry, my colleague made a mistake.'
I do not believe that how come this kind of thing was happening in such a nice 5 stars hotel.
I don't blame a staff' mistake because everyone can make a mistake.
I just was not happy the feedback after the mistake. It should be apologized with more polite way or seriouls manner.
I hope someone in Langham hotel would learn and improve it by themselves soon.

It is very hard to find fault with this hotel - I can't. The staff were helpful, extremely accommodating and knew us by name within a day of our being there. We had a Grand Langham room, it was a good size, extremely comfortable, well appointed and the bathroom was great. The turndown service was lovely. Breakfast buffet was good quality with a great variety of options. The fitness club is spacious and there were many machines.
The hotel location was perfect for Kowloon, metro entrance nearby, close to the ferry, many shops, shopping centres, and a great range of eating options in the neighbourhood.
I would say this was one of the best hotels I've stayed in and is very good value too. I would recommend this to anyone and would stay there again.

I have stayed in Hongkong many times over the last 25 years, and The Langham would have to be my favourite accomadation yet.The service is excellent, the rooms great, my 4 friends and I had 2 adjoining rooms,perfect for 4 "girls" on a holiday.Breakfast was included in our room price, it wasway beyond any expecation we had, the staff noticed if the 4 of us had not all attended and offered to pack a breakfast pack for the "sleep in" person!! Would highly recommend this beautiful hotel to any traveller, the best yet,, hope to be back there one day