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“Great Value / Friendly Staff / Perfect Location” 5 of 5 stars
Review of The Langham HongKong

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The Langham HongKong
5.0 of 5 Hotel   |   No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)   |  
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Ranked #12 of 690 Hotels in Hong Kong
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Value / Friendly Staff / Perfect Location”
5 of 5 stars Reviewed November 18, 2012

I recently stayed at the Langham Hong Kong, Tsim Sha Tsui and was not at all disappointed. The staff first and foremost the friendliest and most helpful & the location is great.
Definitely value for money and will be staying there on my next trip to Hong Kong. However I must say my stay was so pleasant I will be inclined to stay at the Langham chain wherever possible during my travels.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 21, 2012
Dear lamian,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Australia. It was a pleasure having you stay with us – we hope you had a great time at The Langham, Hong Kong.

People like you do make our job a lot easier and we are always happy to hear that our guests appreciate the commitment we make to customer service and the comfort of our guests.
You are right; we are situated in a ‘brilliant’ location and with bars, restaurants and shopping all so close by our guests can really take advantage of our location.

Thanks again for taking the time to post a review. We look forward to welcoming you back to The Langham, Hong Kong in the future.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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1,885 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
London, United Kingdom
Top Contributor
56 reviews 56 reviews
35 hotel reviews
Reviews in 43 cities Reviews in 43 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 17, 2012

We found the Langham extremely good value.
It is located conveniently near the Star Ferry pier and shopping area of Nathan Street, in Kowloon.
It is more a hotel catering for businessmen than tourists and sadly has no views of the City.
That said, it is extremely comfortable and the service is excellent.
The rooms are of a good size and are very comfortable, with all amenities and luxurious touches. Our only criticism is that there was a glass window between the bathroom and the bedroom (why do hotels do that?!). Although there was a drawable blind it did not cut out the light if one needed to go to the bathroom in the middle of the night, thus waking up ones partner.
There are large comfortable, impressive, public rooms and good restaurants in the hotel.
Breakfast was included in our package and was excellent. We had dinner in the Boston restaurant and whilst the food was acceptable we found the room, which is in the basement, very dreary.
Service was excellent and the Concierge especially helpful.
We would recommend this as a very well located, luxurious, and good value hotel.

Room Tip: Doesn't matter as there are no views!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 21, 2012
Dear DJFLondon,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to United Kingdom. Thank you so much for your review. Your words have motivated so many people to work even harder to exceed our guest's expectations.

It would mean a lot to us if you would be so kind as to make contact with by way of email so we can detail the feedback you provided on your personal profile.

Please do not hesitate to return to our hotel at your convenience. We will be more than delighted to serve you during your stay with us.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2012

This hotel is extremely well located for shopping, dining and access to transport. The rooms are quite large and well appointed. The staff go out of their way to make your stay comfortable. Wifi was free in your room. The pool and gym area had good facilities and were easy to access.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 21, 2012
Dear Sandgroper1955,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Australia. Thank you very much for publishing your experiences, concerning your first visit at The Langham, Hong Kong on Tripadvisor.

It has been our pleasure and honor to be your host again and we are delighted to read that you have been very pleased with the services and facilities provided.

Your comments regarding the turndown service, room amenities and our service-minded employees, is highly appreciated by all of us.

We all are looking forward to welcome you back, for your second visit and wish you a wonderful day.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2012

I have stayed in the Hotel several times and each time I do it feels better. The rooms are spacious and very well decorated (specifically, but not only, the newly renovated ones). Every gadget you need is provided and worth noting is that the WiFi in the rooms is strong and stable.
Staff is very helpful and there is a multitude of them, one never has to wait more the few minutes for the desired service. The club is lavishly decorated and the b/fast, snacks and drinks in great variety and quality.
Don't just sleep in this Hotel, try the restaurants, all are excellent but my preferred is the Bostonian with its amazing selection of outstanding oysters and close to perfect Australian beef. Whine selection for French wine is good the rest could be augmented. When in a hurry or when only a snack is what you want try the Main Delly as good as it gets, almost like being 'below canal' in NY.
In summary, whether you are doing business in HK or there for pleasure, the Langham is a great place to sat, eat or stay and eat.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 21, 2012
Dear NB H,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Tel Aviv. Really pleased to know that you had a great time while in The Bostonian and Main St. Deli restaurants! Thank you for your appreciation on our services and our personnel as well.

Please do not hesitate to return to our hotel at your convenience. We will be more than delighted to serve you during your stay with us.

We all are looking forward to welcome you back, for your next visit and wish you a wonderful day.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2012

I have stayed at The Langham Hotel Hong Kong several times over the past few years and enjoyed it, but this most recent visit was outstanding. Every employee I dealt with went out of their way to provide excellent, personalized service and called me by my name. It began with being greeted when I exited the airport limo, given a rose, and escorted to my room for in-room checkin.

My room was newly remodeled, nicely furnished, and spacious on 4th floor. I usually ask for high floor but it was explained I had been upgraded from the deluxe room I had booked and that these upgraded rooms were on the lower floors. She acknowledged this was different than many hotels. There was no view to speak of, but is what I expected.

The breakfast buffet is terrific. The location is ideal. The emphasis on personalized service is fantastic.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 21, 2012
Dear MMR1,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to CA. Thanks for staying with us and it was lovely to read that you had such memorable experience at The Langham, Hong Kong.

It is great to hear that you received the level of service that we strive to achieve as a five star establishment. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and we are sincerely pleased that we achieved this goal during your stay with us.

It would mean a lot to us if you would be so kind as to make contact with by way of email so we can detail the feedback you provided on your personal profile.

I do hope that we will have the opportunity again in the future to extend to you the true Langham service that we are renowned for.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 15, 2012

Stayed here overnight for a stopover and the staff couldn"t be more helpful. My room and a friends room weren't immediately ready so we were given complimentary drinks until the rooms were available after 30 minutes. Our bags were put in storage and we were allowed to use the showers in the health club the next day before our evening flights. The rooms were fine and the location was great.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 21, 2012
Dear rlchan,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Melbourne. Thank you very much for posting your most recent travel and vacation experiences on Tripadvisor.

We take great pride in our ability to create a special stay for our guests, so I am truly glad to hear we lived up to and exceeded your expectations. And yes, our Health Club is a choice for you with spacious comfortable changing facilities with shower, Jacuzzi and sauna.

The entire team of The Langham, Hong Kong looks forward to welcoming you and you back to Hong Kong soon.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montferrand du Perigord, France
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 12, 2012

Arrived late and tired, reception was busy, but welcoming. We stayed three nights with access to Langham Club facilities (well worth it and totally recommended), and would be delighted to stay again. Though traffic noise was audible, it wasn't particularly intrusive. The room was spacious ,comfortable and well designed.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, The Management Team at The Langham HongKong, responded to this review, November 15, 2012
Dear Janis P,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip. Thank you so much for the kind words. Your words have motivated so many people to work even harder to exceed our guest's expectations.

We look forward to your return and thank you again for being our guest.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham HongKong

Address: No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Hong Kong
#11 Family Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#17 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham HongKong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomizes a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Two Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham HongKong Hong Kong

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