Visited Hong Kong last week with the kids for 6 nights. Upon arrival I noted that the decor hadn't changed since my last visit in 1994 however every aspect of this building from reception to the lifts, hallways, curtains, tiles, carpets, wallpaper etc.., are meticulously maintained. Yes I agree with all previous reviewers that the rooms are tiny but you have to remember that this hotel sits on arguably the most expensive allotment of dirt on the planet in the dead centre of one of the most densely populated cities on earth. We arrived late morning having booked 2 Harbour view rooms. We were told at reception that Harbour view rooms were available but if we wanted interconnecting rooms we would have to wait 90 minutes. We decided to wait so we could keep a closer eye on Miss 13 and Master 9. Very sensible move as it created the illusion of having more space.The reception area is best described as chaotic around the clock but to the credit of this hotel there is always an army of staff behind the desk, several doormen, bell hops and valet parking attendants. You never wait more than a few moments to get someone's attention however it's all business in this hotel much like the rest of Hong Kong so if you are looking for a best friend relationship with the concierge and for reception staff to worship and serve you like royalty then this hotel is not for you. The rooms are well appointed with all the ammenities you would expect for the price including bathrobes, quality toiletries, towels and pillows. The view from both of our rooms was reasonably impressive but sadly the floor to ceiling windows were due for a clean. On our last night a courtesy card was left on our desk advising that window cleaners would be working on our level the following day so we should close our curtains if we wanted some privacy. House keeping was excellent. They would service the room each morning and then provide a turn down service every evening which included further emptying of the bins replacing water, toiletries etc.. if required. The location is outstanding. Easy walk to the promenade for evening enterainment. Several good eateries nearby and some good pubs and tailor shops nearby around Hart Avenue in East Tsim Sha Tsui. The MRT can be accessed from within the reception area of the hotel so short trips to Jordan (next MRT station north) for an abundance of Dim Sum eateries. Take the MRT south to Central or Admiralty Sations (or use the star ferry) to explore Hong Kong Island. There is no pool in this hotel and for a fee you can use the YMCA facilities across the road. Hong Kong for me is all about food adventures so we never ate in the hotel but I did inspect the buffet in the Middle Row bar and it was most impressive in terms of variety. We were out from morning to late evening each day with brief visits during the course of the day back to the room (try finding a public toilet in Kowloon) so the size of the rooms was not an issue for us. Location is paramount. If you are looking for a resort style holiday then don't come here. If you are coming to Honk Kong for business or to actively explore the city, then I can strongly recommend this property to you.
Upgrade to Harbour view. If you a re in Hong Kong for business you may want Harbour deluxe which inc...
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Thank you for staying at The Kowloon Hotel and sharing your experience with us.
It’s our pleasure to learn about your delightful stay here with Miss 13 and Master 9.
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Thank you once again and we sincerely look forward to seeing you soon on your next visit!
The Kowloon Hotel Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.