after we know the hotel for 20 over years we came back after about 10 years. we booked for two, one breakfast was included, if you call it breakfast. WIFI in the lobby is free, beware to use it in the room, its a costly thing, we paid some 800HKD for the 3 days we stayed there, the thing is, maybe in the fineprint they tell you about cost, not at the reception.
we do love the cosy rooms, they are small, dont bring a bag, there is no space, but its nice.
the only real good thing is the location. just great and very convenient.
we, after all our love we had for the kowloon hotel, will never ever go back there. there is a lot of hotels just near by..............
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Thomas L,
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Thank you for staying with The Kowloon Hotel after 10 years and sharing your experience with us. Your comment is always valuable for us to improve our service standard.
We would like to apologise if the WIFI charges disappoint you; meanwhile, if you wish to have free WIFI, you may choose staying at our Harbour Club floor, complimentary WIFI as well as refreshment and express check in / our service could be enjoyed.
We would remind our staff to inform our guests about the charges during check in rather than showing them the money amount at check-out.
Sorry to disappoint you but we sincerely hope to see you for the 3rd time.
We truly hope that you will not judge us by this single experience and looking forward to having another opportunity to restore your faith with us.
The Kowloon Hotel Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.