Rooms are disappointing with a dated renaissance look which does not fit in with the overall image of the hotel and exterior. Only redeeming factor was the convenience of its location near the metro station and is in the heart of the shopping district.
Checking in is a nightmare at this hotel with a very small lobby that is almost always packed with guests, no queue system nor staff to manage the crowd. Front desk was rude, inexperienced and not at all helpful in handling miscommunication with reservation agent even though I had reservation print-out stating room requirements. This was resolved only when I demanded to speak with the duty manager. They offered no word of apology for the hiccup but instead sent an invitation to their royalty program after the stay. No thanks!
- Official Description (provided by the hotel):
- Regal Hongkong Hotel redefines luxury and excellence in a city renowned for exceptional accommodations. Situated in Causeway Bay, one of the Hong Kong's vibrant commercial and shopping district, it offers unrivalled links to Mass Transit Railway (MTR) Station, with all other transportation network steps away. What's more, it just takes 35 minutes (45km) drive from Hong Kong International Airport. ... more less
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- Also Known As:
- Hotel Regal Hongkong
- Regal Hongkong Hong Kong
- Regal Hongkong Hotel Hong Kong