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“Convenient, Impressive, but...” 4 of 5 stars
Review of Regal Airport Hotel

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Regal Airport Hotel
4.0 of 5 Hotel   |   No.9 Cheong Tat Road, Hong Kong Intl Airport, Chek Lap Kok, Hong Kong, China (Airport)   |  
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Hotel amenities
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Day Use Room Pkg with Spa
Ranked #147 of 581 hotels in Hong Kong
Mission Viejo, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Convenient, Impressive, but...”
4 of 5 stars Reviewed November 21, 2012

I was so impressed that Cathay Pacific was able to put us up quickly in a very nice hotel. The room was impressive, about the right size, great views, and almost impeccable. There was even a garden on the 3rd floor and a large pool. It's situated literally at the end of Terminal 1 in Hongkong Airport. I didn't have to cross the street as there was a walkway from the terminal to the hotel. Everyone was very efficient. It seems this is the hotel where most airline staff stay. The only drawback for me? Just as I turned into Registration, there was this urine type of odor coming from a bathroom in that lobby. The next day, I passed by the same area and the urea type of odor was still there. I can't imagine how a manager could pass by the area and not be dismayed by the smell. Hmmmp.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
Top Contributor
67 reviews 67 reviews
66 hotel reviews
Reviews in 50 cities Reviews in 50 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 20, 2012

The Regal is the only hotel connected to the HK Airport and apparently they know it. For this place you are paying for location only. The rooms are sterile 2 star specials for a 4 star price. The bathrooms are small and uncomfortable. The check-in was painfully slow and the front desk staff brusk at best.

If you need to be close to to HKG for an early morning flight (as I did) this place is a good option otherwise stay in town and use the train.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Mumbai (Bombay), India
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 20, 2012

I found the hotel very convenient. It is connected to the Hongkong airport which is a big plus- just a 5 minute walk to the hotel through internal bridge.

Front office Staff extremely unpolite as if they do a favour by providing you a room. They come across as very cold people.

Hotel is very expensive.

Rooms are old but extremely clean nd hygienic.

Killing time isn't an issue because of several international TV channels.

Stayed November 2012, traveled on business
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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 19, 2012

We recently stayed overnight in the Regal Airport Hotel due to a flight cancellation and although we didn't pay for the room, we can definitely say that our experience was perfect.

Checkin was smooth and efficient, the room huge, with all the amenities you need, and the atmosphere amazing.

We didn't eat at the hotel so cannot rate the restaurants however the menus looked inviting.

We did use the complimentary shuttle bus out to the factory outlets. It was great, very efficient and convenient for those who have limited time in Hong Kong .

The business centre was very helpful and provides lobby internet access for free for those who wish to use the internet in their room there is a fee payable. It also had lots of magazines and newspapers for those wishing to relax.

Finally , our check out was also smoothly handled with a smile.

Overall, we would highly recommend anyone needing an overnight hotel in Hong Kong to stay at this hotel. There is direct access to the city with the train, shuttle bus to the outlet mall, and a great comfortable room and bed awaiting you ......

Next time we need to overnight in Hong Kong we won't look past Regal Airport Hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
143 reviews 143 reviews
54 hotel reviews
Reviews in 41 cities Reviews in 41 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed November 18, 2012 via mobile

If you need to be at Hong Kong airport this is your only choice. I'm totally disappointed, the hotel is really old, the room comfort very poor, service with a huge opportunity for improvement, overall below Asian standards in quality. I'm very upset cause it'd totally overpriced, you must know that the charge you location!

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 18, 2012

We stayed here after missing our flight to Cebu and managed to get a last minute deal so it was good value. The room was well appointed and the hotel was very nice. The airport is connected to the hotel by a walkway so it's very easy to get to and from when carrying suitcases.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Top Contributor
63 reviews 63 reviews
63 hotel reviews
Reviews in 35 cities Reviews in 35 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 16, 2012

that hotel is not realy good, rooms are much used and dirty, bathroom is risky to use , bath-shower is very old looking . i guess hotel take out all money and dont reinvest, lokation is direct on the airport , can be reached in walking distance, for 1 night stay it is ok , more nights better not, also price is to high!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Regal Airport Hotel

Also Known As:
Regal Airport Hong Kong
Hotel Regal Airport
Regal Airport Hotel Hong Kong
Address: No.9 Cheong Tat Road, Hong Kong Intl Airport, Chek Lap Kok, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Regal Airport Hotel 4*
Official Description (provided by the hotel):
Directly connected to the passenger terminal of Hong Kong International Airport by an enclosed link bridge, Regal Airport Hotel Hong Kong is also in close proximity to the AsiaWorld-Expo convention centre. The hotel provides superb and comfortable accommodations with 1,171 guest rooms as well as state-of-the-art meeting and conference facilities, including Hong Kong's largest pillar-free hotel grand ballroom and 30 function venues. Additionally, the hotel features a variety of authentic cuisines at its 6 restaurants and bars, and it has a complete range of recreational facilities, including a luxurious spa, an outdoor pool and an indoor heated swimming pool. ... more   less 
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