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Regal Airport Hotel: Traveler Reviews

4.0 of 5
No.9 Cheong Tat Road, Hong Kong Intl Airport, Chek Lap Kok, Hong Kong, China (Airport)
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Free 2 daily breakfasts
Regal Airport Hotel
Ranked #159 of 507 hotels in Hong Kong
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824 reviews from our community

Traveler rating
    180
    300
    190
    103
    51
See reviews for
Families
116
 
Couples
152
 
Solo
151
 
Business
275
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Mission Viejo, California
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Convenient, Impressive, but...”
4 of 5 stars Reviewed November 21, 2012

I was so impressed that Cathay Pacific was able to put us up quickly in a very nice hotel. The room was impressive, about the right size, great views, and almost impeccable. There was even a garden on the 3rd floor and a large pool. It's situated literally at the end of Terminal 1 in Hongkong Airport. I didn't have to cross the street as there was a walkway from the terminal to the hotel. Everyone was very efficient. It seems this is the hotel where most airline staff stay. The only drawback for me? Just as I turned into Registration, there was this urine type of odor coming from a bathroom in that lobby. The next day, I passed by the same area and the urea type of odor was still there. I can't imagine how a manager could pass by the area and not be dismayed by the smell. Hmmmp.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Top Contributor
64 reviews 64 reviews
63 hotel reviews
Reviews in 47 cities Reviews in 47 cities
48 helpful votes 48 helpful votes
“2 star rooms for a 4 star price”
3 of 5 stars Reviewed November 20, 2012

The Regal is the only hotel connected to the HK Airport and apparently they know it. For this place you are paying for location only. The rooms are sterile 2 star specials for a 4 star price. The bathrooms are small and uncomfortable. The check-in was painfully slow and the front desk staff brusk at best.

If you need to be close to to HKG for an early morning flight (as I did) this place is a good option otherwise stay in town and use the train.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Convenient but overpriced”
3 of 5 stars Reviewed November 20, 2012

I found the hotel very convenient. It is connected to the Hongkong airport which is a big plus- just a 5 minute walk to the hotel through internal bridge.

Front office Staff extremely unpolite as if they do a favour by providing you a room. They come across as very cold people.

Hotel is very expensive.

Rooms are old but extremely clean nd hygienic.

Killing time isn't an issue because of several international TV channels.

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Great hotel to recharge your batteries!”
5 of 5 stars Reviewed November 19, 2012

We recently stayed overnight in the Regal Airport Hotel due to a flight cancellation and although we didn't pay for the room, we can definitely say that our experience was perfect.

Checkin was smooth and efficient, the room huge, with all the amenities you need, and the atmosphere amazing.

We didn't eat at the hotel so cannot rate the restaurants however the menus looked inviting.

We did use the complimentary shuttle bus out to the factory outlets. It was great, very efficient and convenient for those who have limited time in Hong Kong .

The business centre was very helpful and provides lobby internet access for free for those who wish to use the internet in their room there is a fee payable. It also had lots of magazines and newspapers for those wishing to relax.

Finally , our check out was also smoothly handled with a smile.

Overall, we would highly recommend anyone needing an overnight hotel in Hong Kong to stay at this hotel. There is direct access to the city with the train, shuttle bus to the outlet mall, and a great comfortable room and bed awaiting you ......

Next time we need to overnight in Hong Kong we won't look past Regal Airport Hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mexico City, Mexico
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“Just at HK airport”
2 of 5 stars Reviewed November 18, 2012 via mobile

If you need to be at Hong Kong airport this is your only choice. I'm totally disappointed, the hotel is really old, the room comfort very poor, service with a huge opportunity for improvement, overall below Asian standards in quality. I'm very upset cause it'd totally overpriced, you must know that the charge you location!

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Regal Airport Hotel

Also Known As:
Regal Airport Hong Kong
Hotel Regal Airport
Regal Airport Hotel Hong Kong
Address: No.9 Cheong Tat Road, Hong Kong Intl Airport, Chek Lap Kok, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Airport
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Luxury Hotels in Hong Kong
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Directly connected to the passenger terminal of Hong Kong International Airport by an enclosed, air-conditioned link bridge. The multi-award wining Regal Airport Hotel Hong Kong provides superb and comfortable accommodations with 1,171 guest rooms, state-of-the-art meeting and conference facilities including Hong Kong's largest pillarless hotel grand ballroom and 30 function venues, authentic cuisines with 6 restaurants and bars, and a complete range of recreational facilities featuring a luxurious spa with extensive massage menu, as well as an outdoor pool and an indoor heated swimming pool. ... more   less 
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