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Kowloon Shangri-La Hong Kong: Traveler Reviews

5.0 of 5
No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Kowloon Shangri-La Hong Kong
Ranked #14 of 507 hotels in Hong Kong
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963 reviews from our community

Traveler rating
    647
    252
    47
    13
    4
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Families
157
 
Couples
299
 
Solo
45
 
Business
216
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Hong Kong”
5 of 5 stars Reviewed December 10, 2012

Great position – Excellent outlook – Nice people (Had 3 different lots of Chinese neighbors in Australia in last 25 years – all great) – Good room service – Breakfast (self serve) was fantastic - only problem encountered was one day there was no internet in the Horizon club - but the food and drinks there were free and the outlook and ambiance good

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tired-old-dog about Kowloon Shangri-La Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review
December 13, 2012
Many thanks for your review - we are delighted to learn you enjoyed your stay, regards Timothy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A GREAT STOP OVER”
5 of 5 stars Reviewed December 9, 2012

On a recent 4 day stopover in Hong Kong stayed at this hotel.Location was excellent handy to Nathan St and shopping markets.Hotel was very comfortable and Horizon Club was worth the extra Tariff.with free breakfasts and afternoon Drinks {any variety] and nibbles. Staff were friendly and went the extra mile to please.A very pleasant experience!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patsi85 about Kowloon Shangri-La Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review
December 13, 2012
Thanks for your feedback. Great to hear you enjoyed the service & facilities of the Horizon Club. Look forward to welcoming you back, regards Timothy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Brilliant well placed hotel”
5 of 5 stars Reviewed December 9, 2012

Recommendation from Emirates to stay here, have to say, wonderful hotel, nice, comfortable, well appointed rooms, great staff v helpful, food good. Tapas Bar was amazing both for food and casual drinks, not too far from airport and everythingnismin easy reach, most places of interest just a stroll away.

Stayed December 2012, traveled as a couple
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Ask Stuart R about Kowloon Shangri-La Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review
December 13, 2012
Thank you for your comments - the Hotel is ideally located close to many of the amenities that Kowloon has to offer and near transport options to take you further afield should you wish. Thanks for staying with us at Kowloon Shangri-La, regards Timothy Wright
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Burlington, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“A Superb Hotel with great service and location”
5 of 5 stars Reviewed December 8, 2012

We recently spent six days at this hotel to start an extensive trip to China. From the moment we checked in to the time we left the attentiveness to service was outstanding ranging from the front desk, lobby staff, room service, cleaning and restaurant. Rooms were very well appointed and kept very clean. The concierge were very helpful in providing information and guidance around the city. Meals were well presented, the breakfast buffet was excellent. Strongly recommend you try the tapas bar in the hotel as they serve excellent food at good value. Other restaurants especially the Italian and Chinese ones are expensive. Overall highly recommend this hotel especially if you want to be on the Kowloon side and within walking distance of the ferry to Hong Kong island.

Room Tip: Choose one with a harbour view
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gore_david about Kowloon Shangri-La Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“for the price-go elsewhere”
3 of 5 stars Reviewed December 3, 2012

In all honesty. I am disappointed. I am not someone who is overly precious but for the price of a room per night-disappointing. I came here with my wife after reading reviews from this site. We wanted a luxury holiday where we would be pampered and booked 7 nights. I am writing this from the Horizon Club on day 5. The hotel is nice, the staff are friendly enough but nothing more than any other 4 star hotel and as a Club guest, the staff have no idea this is my 5th day here, no "welcome back" just "what is your room number".
The hotel has a nice ambience although fairly tired and needing refurb. The rooms are big and nice, the harbour views are stunning but the windows are filthy. We have had facility breakdowns needing maintenance in our room. The food is outrageously expensive and below average in the cafe (We arrived late on 1st night and ate 2 watery noodle soups and a water in hotel cafe =$65AUD). I never write reviews but this should be out there. This hotel is 2x cost of five star in Sydney/Melbourne Australia without the extras you would expect from the usually excellent Asian hospitality. I would be satisfied at AUD$250 a night but at more than double, go elsewhere. I have had the good fortune of spending time in quality hotels around the world through work, this was my holiday venue and not one I can happily recommend as a high end holiday venue. Maybe different for business.
Put your money into shopping instead.

Room Tip: Deluxe harbour view is a nice room $$$. You won't get away from street noise, even on top floor.
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Wilson W about Kowloon Shangri-La Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review
December 6, 2012
Thank you for your constructive comments - I was pleased that my colleague Chris Lam managed to meet up with you prior to your departure to address the disappointment you experienced before you left the Hotel. We have taken your feedback on board and will be sure to make improvements in those areas highlighted. We look forward to your next visit when I am sure you will have a more comfortable stay, regards Timothy Wright
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Additional Information about Kowloon Shangri-La Hong Kong

Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Kowloon Shangri-La Hotel
Kowloon Shangri La Hotel
Kowloon Shangri La
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Hong Kong
#12 Business Hotels in Hong Kong
#13 Luxury Hotels in Hong Kong
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
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