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“Friendly” 5 of 5 stars
Review of Kowloon Shangri-La Hong Kong

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Kowloon Shangri-La Hong Kong
5.0 of 5 Hotel   |   No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)   |  
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Ranked #11 of 693 Hotels in Hong Kong
Aloha, Oregon
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Friendly”
5 of 5 stars Reviewed November 5, 2012

This hotel continues the great tradition of the Shangri La hotels in China. The rooms are spacious, the beds comfortable, the food selections amazing. We were greeted by friendly staff at every turn. There was easy access to the Avenue of the Stars where we watched the evening laser show and were awed by the lights on the buildings.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, November 6, 2012
Great to hear you enjoyed our facilities and friendly service. Look forward to welcoming you back to Kowloon Shangri-La again, regards Timothy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (609)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
england
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 5, 2012

wonderful hotel, staff in all areas very helpful they go that extra step to making your stay perfect , rooms spaicous clean and comfortable , food amazing would highly recommend the angelina restaurant

Room Tip: we upgraded to an horizon floor it was well worth it when you see all the extras you get
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, November 8, 2012
Delighted to learn you had a comfortable stay and enjoyed the Angelini Italian Restaurant. Thank you for your feedback, regards Timothy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nedlands, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 4, 2012

What makes a hotel great goes beyond nice comfortable rooms and beautiful lobbies, what makes a hotel truly great is its staff, the human heartbeat of a hotel. The really impressive thing about Shangri-La hotels is they have mastered the art of hospitality service and this hotel more than lives up to their reputation of excellence.

The staff at this hotel are exceptional, nothing is too much trouble and they all happily make that extra effort to assist. I was always left with the impression that they genuinely do value you as a guest, they are a credit to the hotel.

Everything was as smooth as silk, from being greeted at the airport, the limo drive to the hotel and check in at the Horizon Club reception. I had a Horizon Harbour View room which by Hong Kong standards was very spacious, spotlessly clean and very well appointed. The views of Victoria Harbour were amazing especially at night.

I dined at Cafe Kool several times. Its a busy restaurant but I only once had to wait to be seated and that wait was only a couple of minutes. The buffet had a large variety of food to suit every taste and there's a good menu selection too, surprisingly the cost was very reasonable. If you have a sweet tooth or just want to indulge a little the Deli Kool has a good selection of really delicious pastries.

The location is really good, there is an MRT close by and Nathan Road is within an easy walk. There are many restaurants close by including a couple of steakhouses, a great pizza place and Bulldogs which is a cool bar and grill with views of the harbour.

There's no shortage of taxi's in HK and the doorman at the hotel makes sure the driver knows exactly where you want to go and the fares are cheap.

Having stayed at the Shangri-La in Singapore and Kuala Lumpur as well as this one in Kowloon, I'm now a huge fan of the hotel chain. Shangri-La hotels simply know how to look after their guests, the service is impeccable, the rooms and facilities are second to none and I will now make a point of booking with them in the future. I highly recommend the Shangri-La in Kowloon, try it, you wont be disappointed unless you're simply impossible to please.

Room Tip: Book a harbour view room.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, November 5, 2012
Many thanks for your review. Great to hear you found the Hotel well located, and delighted you found the service attentive. Thank you for your kind words about my colleagues - it's in their nature to look after visitors the best way they can. Thank you for your loyalty to the Shangri-La brand, regards Timothy Wright
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 31, 2012 via mobile

I particularly like this hotel as the location is perfect for me. It is located in the heart of Hong Kong Tsim Sha Tsui area where food and shops are all very concentrated. The hotel has great decoration and the facility is perfect. I will stay here again next time when I come.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, November 5, 2012
Thanks for your comments and good to hear you enjoyed your stay at Kowloon Shangri-La, regards Timothy Wright
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire, England
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 30, 2012

We had a Deluxe Harbourview Room for 6 nights and it was fantastic. The room is beautiful with all of the refinements that you would expect but what makes it perfect is the view. Hong Kong island from your bed is a sight to behold.

The service at the hotel was excellent. Tea set delivered on arrival along with chocolates as an Anniversary gift. We had breakfast each day and there is a vast choice.

The staff are exceptional. From finding a taxi, restaurant recommendations, good tailors, what to see and do. Nothing was too much trouble. Very professional.

Would have no hesitation in staying here again. Highly Recommended.

Room Tip: Go for a Deluxe Harbourview or above. The views are worth the extra. Also the breakfast is exception...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 29, 2012

Excellent hotel, very friendly staff. Well located if you are returning/leaving for China by train. Only 50 metres to an MTR entrance. Business facilities & club floor recommended.

I also used the airport limousine service when travelling to the airport, what a hassle free travel & check-in experience.

Room Tip: Treat yourself & get a Harbour view room, stunning
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 29, 2012

Was fortunate enough to book a stay in one of the suites overlooking Victoria Harbor (well worth the extra cost); being a return customer I was greeted by name upon check in, escorted to my suite and upon arrival was provided a box of chocolates, fresh fruit and hot tea. The entire check-in took no more than about 5 minutes. Of course a hotel of this stature is outfitted with all you would expect from a five-star property, but as other reviewers said, the staff make this hotel absolutely outstanding. Bathrooms have everything you need, the beds are quite comfortable and rooms are quiet and nicely appointed. If you can request to have your stay include the breakfast in Cafe Kool be sure to do so - the food is fresh, beautifully prepared and with a huge variety I had something different every morning for five days.

Location is terrific - an MTR stop is steps away, and there is plenty to walk to for shopping and dining.

Room Tip: The suites come with access to Horizon Club - well worth it, whether your trip is pleasure or busine...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kowloon Shangri-La Hong Kong

Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Hong Kong
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#12 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Official Description (provided by the hotel):
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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