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“Top of the Top” 5 of 5 stars
Review of Island Shangri-La Hong Kong

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Island Shangri-La Hong Kong
5.0 of 5 Hotel   |   Pacific Place, Supreme Court Road, Central, Hong Kong, China   |  
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Ranked #8 of 691 Hotels in Hong Kong
zürich,switzerland
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
“Top of the Top”
5 of 5 stars Reviewed December 4, 2012

Mostly I am not in the mood to write a review but I stayed so many times in
this hotel and I feel I should say it again. This is one of the best city hotels
I have stayed in the past years. How many times ? I can't remember again but
7 or 8 times and my recent visit in late november was again TOP OF THE TOP!!
The interior is Shangri-La ! Nothing else , you might like it or not if you are a design
guru you should in the Upper-House but if you like a bigger hotel with luxury touch
and splendid restaurants, you feel like home here. I always mention a quiet room in
my bookings and so I had no to comment on this while check-in , my room was far
away from the elevators , perfect. I would like to mention again the Cafe Toe for
breakfast and dinner-buffet, what a choice and I am not a big eater so I see happy
people around putting up their dishes with Lobsters, Sashimi and all the fine delicate food.
Extremly efficient staff here. Congratulation again, this hotel is top-notch in all senses unless
the Spa which I only visited once some times ago and which did not convince me.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,314 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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  • Dutch first
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English first
Port Moresby, Papua New Guinea
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

absolutely outstanding experience. service excellent, rooms beautiful. breakfast buffet was best I've seen. close to shopping and very easy to get around. staff were very helpful with our 2 year old and check in experience easy.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 30, 2012 via mobile

Difficult to say more than excellent. Outstanding service at all levels, but if you can get at Horizon Club, then the quality of the service, the Club Lounge facility and the care for the customer, are really at a very high level.
Rooms are big, breakfast excellent and the whole experience of the Asian care and hospitality, really good.
Do not forget to visit the Spa. Professional care.

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 27, 2012

This is a very busy, opulent hotel.
It is well run, by charming, efficient staff, who remember your name after just one meeting.
The hotel is well positioned with a smart shopping centre below it, where there are excellent restaurants too. (Especially The Peking which does fabulous Peking duck.)
It is also right by the train which takes tourists up to the Peak and it is only a short taxi ride to/from Central.
The hotel is grand and comfortable with fabulous views harbour-side.
They serve smart tea, accompanied by live music, on the ground floor.
Nothing is too much trouble for the Concierge staff.
Kenneth Tan, the Concierge Service Manager is utterly charming & extra helpful & efficient.
This hotel is a good choice to stay at, amongst the bustle of Hong Kong.

Room Tip: Harbour view
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 26, 2012

I've been lucky enough to have stayed at this hotel 10 times now, all for business. It never fails to impress and the staff are so dedicated to the hotel. It's not false, you can tell they are really proud to work there. In my room was gift and a welcome back card celebrating my 10th visit. A great touch.
The bar and food areas are excellent and the health club and pool are so relaxing.
The decor is second to none and the hotel is in a great location. Perfect for shopping and getting around. Book this hotel ... you won't regret it.

Room Tip: Request a Harbour view room if you can and ideally above the 45th floor This will ensure fantastic v...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 20, 2012

From the moment we set foot in the hotel until we checked out we were impressed with the comfort, service, food, amenities, and efficiency of the Island Shangri La. Our room looked out over the river to Kowloon...a beautiful view day and night. We were advised to take a 1/2 day tour of Hong Kong which turned out to be excellent.

Room Tip: Ask for a riverfront room above the 40th floor
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Top Contributor
143 reviews 143 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed November 19, 2012

This restaurant by the pool was excellent. The cheeseburgers were delicious and so-o-o North American. The Tom Yum Goong soup ( a taste acquired over three weeks of travel in the region) was spicy and superb. The green chicken curry excelled -- and the red wine Chianti pours were extremely generous. A nice way to celebrate the middle of the day -- and it's right beside the pool.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island Shangri-La Hong Kong

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Hong Kong
#8 Luxury Hotel in Hong Kong
#8 Family Hotel in Hong Kong
#10 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Official Description (provided by the hotel):
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong

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