We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quality and quality” 5 of 5 stars
Review of Mandarin Oriental, Hong Kong

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Mandarin Oriental, Hong Kong to your Saves list
Mandarin Oriental, Hong Kong
5.0 of 5 Hotel   |   No.5 Connaught Road, Central, Hong Kong, China (Central)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #6 of 696 Hotels in Hong Kong
Hong Kong, China
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Quality and quality”
5 of 5 stars Reviewed December 12, 2012

If you want to feel as the most important person in the world, The Mandarin Oriental in Hong Kong is the place to be.
The location is fantastic, a few minutes walking to Central, Wan Chai, the Harbour, Soho, etc.
Rooms are very good size, and they keep cleaning and tiding up your room all the day long!
Food is good as well as breakfast but a bit expensive if you just take a coffee and a some bread. But for a big breakfast is good value for money.
Gym is fantastic, open 24 hours, and the staff is incredible. I have been in the Mandarin a few times and they always exceed my expectations.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gabriel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,099 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Leeds, United Kingdom
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 12, 2012

I stayed at this hotel for 1 night as i was very lucky to travel here on the way back from thailand, I only got to experience this hotel for a short period of time but this hotel was a very busy/business orientated hotel, the foyer was direct out to the front, the hotel had a great irish bar there and also was located in the centre of hong kong, the hotel was very good standard but not as luxurious as I expected, all in all I would go back to this hotel back to this hotel.

Room Tip: hong kong island view
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank leanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 11, 2012

When my husband and I decided we wanted to go to Hong Kong, we searched and searched for what we thought would be the best hotel for us. We could not have made a better choice. The hotel location made for easy access to the MTR and an easy walk to the ferry. Located right in Central, it was perfect!

From the moment we got to the hotel to the moment we left, the staff could not have been more helpful or courteous. Everyone was absolutely wonderful!

Our room was lovely and had a view of the harbour. The Clipper Lounge offers a wonderful buffet to start the day with a delightful staff.

I would HIGHLY recommend the Mandarin Oriental, Hong Kong.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nürnberg
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 11, 2012

Even when I only had one night in that hotel, the experience was in every area outstanding. Starts with a professional and efficient check-in. The hotel room is big, luxurious furnished and also very convenient (e.g. full operation of really every light out of bed). Breakfast is great. Nothing to complain about here. Value has a price, sure. But it seems reasonable here.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kami_997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed December 10, 2012

We stayed here for a night on the way to China. Initially we were worried with such an old hotel but turned out that they had refurbished the rooms a few years back. Everything with regards to facilities was in great shape and the rooms were of good size and well laid out. The room we were in faced an office building so some privacy issues there. Location in Central is very convenient specially for business travelers. Overalla very good property.

Service is as good as advertised and we had high expectations having stayed at their other properties. They did not disappoint. From having a valet to show us everything in the room to being greeted by name most times at every turn, they maintain the standard of service they are known for.

Room Tip: Try to get rooms facing the park so you do not face an office building which can also look in at you...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PeterAngliongto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2012

I cannot see how the service and the overall hotel can be improved upon. I look forward to any opportunity to stay here. This is the benchmark that other hotels should be measured against. You will not be disappointed (unless its full).
More than the overall level of service, friendly and attentive staff it is the consistency that is incredible. I have lost count of the times I have stayed here over the last 10 years and it never fails to disappoint. I can honestly say its worth going to Hong Kong to stay and eat at the various restaurants within the hotel... You will experience all.

Stayed November 2012, traveled on business
Helpful?
Thank Huntra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 3, 2012

Service was faultless. Was made to feel 'very special' from check in, thru to checkout
Very comfortable bedroom with fabulous sheets & towels.
Pool was amazing with superb service there too !!
Room service was prompt & delicious.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank patmorris80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Admiralty
The Upper House
The Upper House
#1 of 696 in Hong Kong
5.0 of 5 stars 1,523 reviews
Central
Four Seasons Hotel Hong Kong
Central
The Landmark Mandarin Oriental, Hong Kong
Show Prices
Show Prices
Show Prices
West Kowloon
The Ritz-Carlton, Hong Kong
Tsim Sha Tsui
Hotel ICON
Hotel ICON
#4 of 696 in Hong Kong
5.0 of 5 stars 3,876 reviews
Tsim Sha Tsui
The Peninsula Hong Kong
The Peninsula Hong Kong
#7 of 696 in Hong Kong
5.0 of 5 stars 830 reviews
Show Prices
Show Prices
Show Prices

Been to Mandarin Oriental, Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Hong Kong

Address: No.5 Connaught Road, Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hong Kong
#5 Romantic Hotel in Hong Kong
#6 Luxury Hotel in Hong Kong
#7 Family Hotel in Hong Kong
Price Range (Based on Average Rates):
Hotel Class:5 star — Mandarin Oriental, Hong Kong 5*
Number of rooms: 501
Official Description (provided by the hotel):
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Booking.com, Amex, Hotels.com, TripOnline SA, Agoda, HotelTravel.com, Odigeo, Travelocity and Ctrip TA so you can book your Mandarin Oriental, Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing