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“Great location” 4 of 5 stars
Review of Marco Polo Hongkong Hotel

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Marco Polo Hongkong Hotel
4.5 of 5 Hotel   |   No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)   |  
Hotel amenities
Ranked #27 of 691 Hotels in Hong Kong
4.5 of 5 stars 1,271 Reviews
Bedford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great location”
4 of 5 stars Reviewed April 25, 2014

Stayed here last year for seven days and was very pleased with the choice.
Hotel is in a great location for business and for the holiday maker, it is right next to the Ferry terminal for mainland China
I caught the shuttle bus from the airport and this worked well, you will need to understand that it does stop at other hotels on the way however, cabs are very easy to pick up as well and are cheap
Hotel rooms are comfortable and of a high standard but I have stayed in better recently.
They do give a slight wow factor when you first go in but they do need to stay ahead of the competition
I had breakfast at the hotel everyday and this was always very good with a varied menu
I had room service the night I arrived and this was acceptable but very standard
Hotel also felt very safe as this was my first time to HK and the staff are very good and always on hand, no issues here!
The Hotel is part of the harbour complex that joins to shopping mail that is mainly high end and mid range shopping, here the hotel is connected to a great department store called lane Crawford’s, I thought it was very much like John Lewis here in the UK and is excellent
All in all the hotel is very good and would stay here again
Well done Marco polo much better than the current rating of 42 when I submitted this review, top 10 hotel I feel in HK because of the location and standard

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,271 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Bournemouth, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 21, 2014

Just stayed at the Marco Polo for 9 nights and was not disappointed. Took the advice given on here and booked the Continental Club with Harbour View - it was well worth it. Situated on the 17 floor the view from our room over looking Victoria Harbour was outstanding. I booked everything via email and all was delivered as agreed, early quick check in after 12 Hour flight, with the room exactly as described. Large room for Hong Kong Hotel, best location on Kowloon, bar none. The staff in the Continental Club were excellent, pleasant and helpful. The breakfast was very good and the chef even got to know what style of egg you enjoyed. The afternoon tea and cocktails are well worth taking in and the staff really show an interest in your day and offer advice and help. The Hotel is well situated for visiting both Kowloon and Hong Kong and is walking distance to the Star Ferry. I have stayed in numerous Hotels in Hong Kong over the years and this is by far the best, highly recommended. I cannot find fault.

Room Tip: Ask for a Harbour View and upgrade to the Continental Club floors if you can - well worth it
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, England
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 21, 2014

We loved stopping here. We only had one night as a stopover on the way back to London but the rooms were spacious and the beds comfortable. We had a harbour view and once it got dark and the lights came in it was a great view.

Through no fault of its own (as most of Hong Kong is like this) it's not very pushchair friendly. Everywhere you went in the hotel there was a disabled/pushchair lift but it didn't work and so staff just had to carry the pushchair up/down for you... the same in the shopping centre the hotel was attached to.... we just didn't get it as they all looked new?!

The buffet breakfast was amazing and if we didn't have to be out the door quickly for our flight we would have stayed there and stocked up for the day, it was all fresh and very well presented.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 20, 2014

Bang on the sea side, with a view to a kill. I had planned for a 2 day stay and ended up extending it to 4 days. The hotel was fantastic. The rooms had the nice sweet smell that is still fresh in my mind. As the hotel is walking distance from Tsim Sha Tsui metro, this is an ideal place if you are visiting as a tourist.

Room Tip: Book in advance as the hotel is usually full during season
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 19, 2014

Stayed for five nights in March. We picked this hotel primarily for location and it proved to be outstanding, offering easy access to transport, dining and shopping.
Our initial room had an issue with the plumbing which was disappointing, however the Duty Manager had us moved immediately and offered us breakfast the following day as compensation for the inconvenience.
The 'harbour view' rooms are of a good size with an excellent layout - the view varies depending on floor level and location. The room itself, including fittings and furniture, was a little tired around the edges; probably time for a restyle.
All in all a 'thumbs up' and we would return to this hotel.

Room Tip: The higher floors offer better harbour views - lower level views are dominated by the cruise termina...
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

We stayed at this hotel during our recent visit to HK and I must say, our choice was perfect. Good food, great location at the heart of shoping district, very friendly and helpful staff, and a great view of the harbour from the room and a well maintained hotel. I guess its location is its greatest advantage, close the MTR, Ferry Station and bang in the middle of the shopping district.
Overall, we were extremely pleased with our 4nights stay.

Room Tip: Pick the Harbour view room. Call the hotel after you have made the online booking for any special re...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 19, 2014

I stayed here on business for 6 nights in January. The hotel was absolutely great, a fantastic location, with wonderful rooms and a stunning roof terrace and bar (seek it out, not many people know about this!). Panoramic views on Hong Kong harbour under the patio heaters! Wifi access allows you to work out here too.

Breakfast was very good. Not the best breakfast in an Asian hotel but very good and a good choice of all cuisines. Gym pretty comprehensive and clean.

Rooms huge, with great bathrooms. My only wish would be that I would have had a room with a harbour view. I had one which faced inside a courtyard and it was so difficult to imagine how great the view must have been for those lucky enough to have a harbour view!

Either way, would definitely reccommend, and will definitely return.

Room Tip: Ask for a harbour view room
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Hong Kong
#18 Family Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Official Description (provided by the hotel):
Located by the waterfront overlooking Victoria Harbour, on the doorstep of Star Ferry and Hong Kong's Cruise Terminal. Marco Polo Hongkong Hotel is in the heart of the commercial, shopping and entertainment district of Tsim Sha Tsui and integrated into Harbour City, Hong Kong's largest Shopping Centre. ... more   less 
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong

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