Stayed there for one night with a friend. I already stayed there previously so I knew what to expect. The room was small but cozy. Basic amenities were there. Safe included. Yes, the bed took up the entire space and there was barely enough space for a suitcase but for one night or two, it was a good place to be.

Since my friend and I were too tired from all the shopping, the size of the bed didn't really matter since we just conked out minutes after our heads hit the pillow.

Staff were fast and efficient. Not sure about the rude staff but the staff I encountered were nice enough. The staff might appear cold and brusque to people unused to the "deal with the client as fast as you can and send them on their way" manner but I already expected it but still they do it in a respectful way. They didn't even hassle us when we went beyond the late check-out time.

Hotel, previously owned by other company, however perfectly in line with IBIS philosophy: tiny roooms for reasonable price. All a/c, floors for non-smokers. Harbour view is nice to have, however, the view is not so nice to struggle for it.
I was travelling alone, so no trouble at all with the size of room, however, if there are 2 of you and a lot of purchases on the list, you might consider another option.
The hotel has 16+ floors, but only 2 quite slow elevators, so you might need some patience, especially in the mornings and evenings.
There is underground station within 2 mins walk and great hot-pot restaurant around the corner, 7eleven store and market very close: all in all, if you are not into grand hotels, but prefer reasonably priced hotel in convinient location, this is the option for you!

The location of this hotel is good, no doubt.

But the rooms are so cramped that you dont even have the space on the floor to open your suitcase!!!

I was extremely disappointed with this hotel. Pay $10 more and get a much better hotel in Kowloon.

Avoid, avoid, avoid!

It was purely a business trip. We stayed for 3 nights, and visited two exhibition halls, and went to our supplier's demo centers. We walked a lot, thats why we appreciated the location of IBIS Hotel, just a few steps away from the MTR. Because of the major exhibits being held, the cost of the other hotels are terribly high and almost always fully booked. It was good that our supplier was able to get us accommodation at IBIS.

We travel light and had only 2 small luggages with us. So its not a big problem for us cause the rooms are "cute"and beds are small, so don't recommend to tall and stout people, although I saw a lot of westerners checked in. But all basic necessities,like clean towels, beddings, soft pillows, hair dryer, television, plenty of sockets for charging mobiles and laptops, space for hanging clothes, mini ref and safe, electric water pot, coffee and tea are available in the room. The mini ref is empty, so you can store your own stuff. You can adjust the air conditioning. Curtains are sunlight proof. But the walls are not so sound proof.

Be sure your toiletries are stored in a hanging container, as the bathroom is quite small and you don't want them falling into the toilet bowl. On our return trip, we just walked across the hotel to the bus terminal in front, and took the airport bus.

The breakfast buffet does not offer much choices, but you go out and plenty of affordable restaurants are serving good food.