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“Heartless Hostel” 1 of 5 stars
Review of Day and Night Hotel

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Day and Night Hotel
2.0 of 5 Hostel   |   Flat D8, E2, 10 Floor, Block D, Chungking Mansion Building, 36-44 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)   |  
Hotel amenities
Ranked #53 of 142 Specialty Lodging in Hong Kong
Kuala Lumpur, Malaysia
1 review
7 helpful votes 7 helpful votes
“Heartless Hostel”
1 of 5 stars Reviewed August 5, 2013

We booked the hotel through internet from 4-9 August 2013. Due to emergency situation I have to delay our arrival and my wife and son went earlier than me. The flight was so late they showed around 23.00hrs midnight.

When she showed the payment receipt on her cell phone, the man on the front desk borrowed her phone cell, browsing curiously for quite a long time looking for something as if he was suspicious of the booking confirmation showed to him.

So there were my wife and son. An alien woman with a teenage son, perplexed in the middle of the night in a foreign city. And the man on the front desk showing no mercy told her that she was late and no room for her...

Later I found out the hotel policy written at the bottom of the booking receipt:
"This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your hotel will be treated as a No-Show and no refund will be given (Hotel policy)"

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    6
    17
    9
    6
    10
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5
6
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Novosibirsk, Russia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2013

Ultra-small rooms - bed and narrow passage - store your suitcase under the bed and pack it on the bed - no other way to do this. But in the same time: room has all you need - a/c, fan, tv, sconce, hairdryer, private shower. Also this property has good wifi in all rooms, microwave oven, hot water dispenser on the reception.
Very good location near the shopping malls and 2min walk from subway station. Bus stop for bus N21 (from/to HKIA) is right in front of hotel.
What's to say more? Yeah, There is long queues to elevators in the building. They require key-deposit on check-in (about HKD20), but no one will return you this money if you will check-out in the night :)
Anyway, good value for the money for those who need to stay in HK for one or two nights.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 25, 2013

Hotel is pretty decent in this price range. supportive staff but rooms as per booking was not honoured on arrival causing inconvenience.
very close to malls and central and so is the primary choice for all travellers.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 10, 2013

I had read several reviews about this place before staying so had a pretty good idea of what to expect. Most of what you read is true...the place is very difficult to find as it's on the 9th floor above a market. The market is full of leering men that would be a bit creepy if I was travelling solo. The door to the hotel didn't even have a sign when we got there so you think you're ringing someone's apartment. The rooms are really clean and surprisingly have pretty much everything you need...except space! My boyfriend kept knocking things of the nightstand as there's no room between them. The bathroom is TINY! If you are of any size at all, you would have a very hard time maneuvering in there. The staff aren't overly cold but make it seem like they're going out of their way to do anything extra. The major plus of this place is its location in the city. It's an easy walk to pretty much everything we wanted to see. I would stay here again if on a budget.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Samut Prakan, Thailand
Top Contributor
134 reviews 134 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed March 21, 2013

Overall, this hotel was a great place to stay. It's located inside the Chungking Mansions. However, upon my arrival into the Tsim Sha Tsui area by airport express van, due to the particular drop off point, I had a bit of trouble finding the hotel's location but eventually after alot of hard work, I came across it.

Bottom line, the interiors of the rooms are EXTREMELY clean. That's the one true thing I noticed the entire time I remained in HK. As one of the previous reviewers wrote, for those who may be griping about how they don't want small rooms, no lodging without breakfast etc. you should probably pay a little more for those kinds of amenities.
However, for myself, it's a trip and thus high priced lodging is usually never my objective but for others, I know is.
The staff were very nice and quite helpful in many ways in the duration of stay.
The hotel has a hot water boiler and a microwave if you want to buy something at say a 7 Eleven and bring it back to your room. There is also a computer at the front door for those who wish to check emails and whatnot.
The air conditioning worked great although I didn't really need it that much anyways, and the ceiling fan worked as well.

The bathroom is very tiny with not much wiggle room to pass through. The shower will almost always have nice hot water (but was sometimes a tad cooler since I'm assuming others had used it at a particular and more recent time).
You will have to ask for a towel since they were not provided upon first arriving at my room and there was also no soap to use.
* Luckily I had read reviews via another website and decided to bring my own towel and soap so I was all set!

Finally, there's a TV, small refrigerator *(great for buying large bottles of water to keep when going out on daily excursions, as well as other snacks), and a nice warm blanket in case you get cold.
The other unique element about this hotel was that it was truly security minded. One must enter a code just to open the front door. Then after passing reception, there's yet another door that has to be accessed and another after that (but all using the same code).
Then you also get a turn key plus a key card to power the room.
Bottom line? I found that the hotel to be extremely safe to stay in.
I enjoyed staying at this hotel and would recommend other single travelers to do the same. The other great thing is that thing called 'location'. From the hotel and walking out to the main street? What street is it? None other than the infamous Nathan Road and the also very close Tsim Sha Tsui MTR station.
From the hotel the location was great as many of my day trips were simply accessed by this very road either by walking to a particular point or simply by jumping onto the MTR to get wherever I wanted to go.
* The only thing I will say and that was a minor disadvantage was that the elevators are frequently jam packed and one may have to wait a bit before catching a ride down to the ground floor. Going up there were almost no problems though. One can use the stairs to get down although they can look a little seedy sometimes and not very clean.

In conclusion? I'd certainly choose to remain here again if and when I return to HK (which I think I will at some point simply because the trip was really cool in general).

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 4, 2013

So this time it was HongKong and we all know the hotel rates are soring high. Day and night hotel is just everything that you would want as a budget traveller. For those who complain of room size, more comfort, star service, may be the holiday inn next door with few extra hundred dollers is what you should consider. For travellers like me, Day and night it goes like this:
1 - Excellent location. Your are actually connected to the entire HongKong from this place Tsim sha Tsui by metro, bus, ferry, walk. Its your choice. :-)
2 - Cleanliness and safety - No second thought and doubts. Very very clean, and safe for famlilies. I stayed with my wife and inlaws.
3 - Yes you have to work your way to the lift passing some hawkers selling you everthing on earth but a stern yet polite NO with a smile keeps them away.
4 - Choice of food for those who love Indian and Pakistani food.
5 - The hotel staff, the owner they go a step ahead and help you in everthing that they can make your stay comfortable..

So overall, This hotel DAY and NIGHT in Chunking Mansion is a BIG YES for me and I will stay there for sure next time.

Room Tip: Block D lift Que is long sometime as it is Busy. Used Block E lift and once you pop out of the lift...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Macau
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2013

So firstly to get to the elevators to head up to the hostel, you have to make your way through a maze of shops & stalls. The area is busy and a little dirty, but we still felt safe. On first impressions it seemed like we had made a bit of a mistake, however once you get to the 10th floor and enter the reception, clean marble floors and freindly staff greet you. The rooms themselves are basic, but very nice, clean and for the price we have always managed to pay they have generally exceeded expectations. First time we stayed we had booked a double and got a free upgrade to the family room which had 2 double beds and a lot more room! The double room is fine if you are a couple though, it has everything you need.

Every time we visit Hong Kong from Macau, we stay here now. It is right by the MTR station, and a 5 minute walk to the Avenue of Stars.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Day and Night Hotel

Address: Flat D8, E2, 10 Floor, Block D, Chungking Mansion Building, 36-44 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Hotel Style:
Ranked #53 of 142 Specialty Lodging in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:2 star — Day and Night Hotel 2*
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Also Known As:
Day And Night Hotel Hong Kong

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