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Loong Yuen Cantonese Restaurant at Holiday Inn Golden Mile
Holiday Inn Golden Mile, Basement 1, 50 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Jordan / Yau Ma Tei)
852-23151006
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Ranked #558 of 5,128 Restaurants in Hong Kong
Price range: $20 - $50
Cuisines: Chinese, Cantonese, Dim Sum, Hong Kong
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Restaurant details
Good for: Local cuisine
Dining options: Reservations
Neighborhood: Jordan / Yau Ma Tei
Description: The award winning Loong Yuen Cantonese Restaurant is the perfect place to experience top quality cantonese fare and the restaurant is voted as one of the Hong Kong's Best Restaurants by Hong Kong Tatler. Its extensive menu of luscious Chinese dim sum and innovative Cantonese dishes will surely enchant your gastronomical experience.
Hong Kong
1 review
“Dim Sum Dilemma”
2 of 5 stars Reviewed September 22, 2012

I travel to China quite frequently and usually my first stop is in HK and I stay at the Golden Mile. Out of convenience I have tried to eat Dim Sum at Loong Yuen for lunch but the last several times have been poor at best. The wait is terrible and simple items I have ordered are not available. This last time both items were not available, I tried to order plan B had to wait even longer and I was charged for items I didn’t get and charged for appetizers I never wanted but out of frustration of trying to clean up the bill paid for. Before I even had the food I really didn’t want a staff member came to tell me the kitchen was closed. There are some really great reviews of this place but I will not go there again.

  • Visited September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Golden_Mile, at Loong Yuen Cantonese Restaurant at Holiday Inn Golden Mile, responded to this review, September 25, 2012
Dear Monkey K,

Thank you for your continual support to Holiday Inn Golden Mile and Loong Yuen. We appreciate your feedback and we are sorry to hear about your experience.

We are disappointed to hear about the wait, as our standard is to have food delivered within 10 minutes after ordering. To avoid the same from happening, we will make sure the team is following this standard.

Also, we are sorry to hear that the items you ordered were not available. As we try to ensure the ingredients we use are fresh and in season, we update our menu every 2 months. And this may result in items you previously ordered being unavailable on your latest visit.

As for the appetizers charged, it is a local custom to enjoy the condiment snacks before meal. But if you prefer not to have the snacks, kindly let our staff know and they would refrain from serving it.

We value your business and we sincerely hope you could give us another chance on your next visit to Hong Kong.

Best Regards,
Holiday Inn Golden Mile
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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44 reviews from our community

Visitor rating
    14
    20
    5
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Loudonville, New York
Senior Contributor
34 reviews 34 reviews
23 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Excellent Cantonese food”
5 of 5 stars Reviewed July 6, 2012

High quality ingreedients; tasty food, especially the seafood.

Visited August 2011
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
30 reviews 30 reviews
14 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Great restaurant !”
5 of 5 stars Reviewed July 2, 2012

One of our favourite restaurants. Excellent choice for vegetarians. Love the black pepper "mock" chicken, tastes like the real thing.

  • Visited May 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
66 reviews 66 reviews
23 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“One of the best Cantonese Restaurants in Hong Kong”
5 of 5 stars Reviewed June 26, 2012

Try the award winning fried rice (HKTB Hong Kong gave it an award) and the lunch dimsum, really great.

Visited June 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
4 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Favourite restaurant in HK”
5 of 5 stars Reviewed June 11, 2012

We go to Hong Kong at least once/year and always eat at Loong Yuen several times. The food comes out really quickly and is delicious! Try the garlic & ginger chicken, any of the sizzling beef dishes, and the rice is a meal in itself. We've always found the waiting really helpful if we're looking for suggestions, and the guy who's in charge often remembers us from last time. Sometimes we think the trip to Hong Kong is worth it just for a meal at this restaurant.

  • Visited January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Golden_Mile, at Loong Yuen Cantonese Restaurant at Holiday Inn Golden Mile, responded to this review, June 20, 2012
Dear Imannix,

Thank you for your continuous support, all the way from Australia! It is a great honour to be your favourite restaurant in Hong Kong. We will make sure your kind compliments are brought to our Loong Yuen team.

We look forward to seeing you again soon.

Best Regards,
Holiday Inn Golden Mile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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