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“Superb Hotel” 5 of 5 stars
Review of The Mercer Hong Kong

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The Mercer Hong Kong
4.0 of 5 Condominium   |   No.29 Jervois Street, Sheung Wan, Hong Kong, China (Sheung Wan)   |  
Hotel amenities
Certificate of Excellence 2014
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Superb Hotel”
5 of 5 stars Reviewed October 16, 2013

Its an excellent hotel..One hell of an experience..I stayed there on a official trip..Staff is very welcoming..great experience..Rooms were greatt!!!!This Hotel is a superb choice if you intend to stay in HK Central. It’s very close to the last station on the Island line so travelling is effortless. It’s a very well maintained property.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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350 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

We traveled to Hong Kong and were debating various hotels/areas to stay in. We were happy we chose the Mercer in Sheung Wan.

At check-in, we took the discounted upgrade to a suite, and would suggest you do as well. The room was spacious, including a King bed and good sized bathroom. There was a second sitting area with kitchenette always fully stocked with water, tea and coffee - a major bonus! The bed was very comfortable and the water pressure in the shower was excellent. No qualms about the room at all. Just be careful not to leave the "privacy" light on when you leave otherwise they will leave a friendly note telling you why your room was not cleaned

The area was very central and in a great part of Hong Kong. Lots of local food around and a quick 2-3minute walk to the metro. Breakfast was included and was very reasonable, consisting of cereal and dim sum. Nothing that will blow you away but a good way to start the day.

The only disappointment was the "pool". It a small hole in the ground located in a very strange and secluded part of the hotel...but not a big factor at all.

We loved our stay there and would definitely stay there again in the future.

Room Tip: Take the discounted upgrade
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mumbai (Bombay), India
Top Contributor
71 reviews 71 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 14, 2013

I stayed in Mercer for a week between Oct 6 to 11 2013
This Hotel is a superb choice if you intend to stay in HK Central.
It’s very close to the last station on the Island line so travelling is effortless.
It’s a very well maintained property.
It has a variety of eating options just outside the hotel from Chinese, Malay, Indian and even European and of course Mc Donalds is just a hop away.

It has free Wifi in room with super speed.

It has Free MiniBar which has 2 bottles of juices, 2 bottles of Beer, 2 additional cans of beer, 2 cans of Coke, 2 additional cans of Diet Coke and a pack of Chips all replenished daily.
It also has a fruit basket with excellent spread.

The free breakfast was decent with spreads for both vegetarians and others.

The rooms were very spacious even by HK standards.
The TV had decent channels to watch

Overall it’s the smartest choice to stay for business or family visits and I strongly recommend that you explore this property before going for other overpriced ones in HK

Room Tip: I stayed on 22nd Floor and was lovely view from up there. Cabs might find it difficult to find this...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 29, 2013 via mobile

We stayed in this new boutique hotel for business, including a weekend. The value for money is superb in otherwise overpriced Hong Kong. I upgraded to the suite for a small extra amount per night, which made the stay very comfortable. The bed is excellent. The staff were helpful. The hotel is within a few minutes walking distance to the mrt. The only negative is the breakfast which is quite sparse for European standards; the hotel also lacks a bar for the evenings. The latter is easily solved with a short ride up the hill where where is plenty of entertainment. An excellent choice for Hong Kong.

Stayed September 2013, traveled on business
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 29, 2013

So we arrive at at least 1130pm, and our tiredness is immediately turned around by friendly staff at the front desk welcoming us. And then the staff member tells us that we have been upgraded to a suite for our entire stay (4 nights) just because it was my birthday on the last day of our stay! Our Hong Kong sojourn was off to a terrific start.

Our room was spotless. The separate lounge area was spacious by HK standards and the bathroom was immaculate. The bed was super comfy and the room was very quiet - much better than my last stay in a LKF hotel while as very noisy.

If you are out during the day, I think the staff place a dummy card in your room' electrical switch so that the air conditioning is on when you eventually come back. A nice touch.

Breakfast was fine - continental breakfast mainly.

The location is great in my opinion - just on the edge of Central and very close to the MTR station. The walk to Central shopping is very easy, along Queen's Road.

All in all, unless I had practically unlimited means (ie I win the lottery or if someone else was paying) and could choose to stay somewhere like the Upper House (which looks spectacular judging from our meal at Cafe Gray Deluxe), the Mercer will be my first choice for Hong Kong every time.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 6, 2013

This place is a deal.

What a contrast this "not 5 star" hotel is to the 5 star competitors. Location in Central was great, and the tiny room--mirrored and fairly sound proof--was very comfortable. On the last day, I could hear noisy neighbors through the walls, but it was tolerable, and only lasted a little while. The room was immaculate, and the breakfast buffet was stunning-- not lots of different things, but a few excellent selections. The smoked duck was a real treat.

The desk was efficient and helpful, without any of that aggressive servility that one can find in the 5 Stars.

A real plus was the clientele--from families to business travelers to couples--it was a nice, hip mix. The nearby Western food restaurants--particularly the crepe restaurant down the street--were friendly and fine for single travelers.

Room Tip: Of course, the higher the better.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed September 6, 2013

I thought the neighborhood seemed a little sketchy when our taxi first drove up to the Mercer, but this turned out to be a wonderful stay and I will be returning! Very convenient location on Hong Kong Island. The front desk staff, especially Kevin, were all incredibly helpful! Breakfast is simple but good. Free wifi. Free minibar (cola, beer, chips)!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mercer Hong Kong

Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sheung Wan
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #8 of 148 Specialty Lodging in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mercer Hong Kong 4*
Number of rooms: 55
Official Description (provided by the hotel):
The Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 
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Also Known As:
The Mercer Hotel Hong Kong
The Mercer Hong Kong

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