An absolutely beautiful hotel, great location on Kowloon. The rooms are perfect, with every amenity you could wish for, nespresso machine, tv above the bath, post-its and scotch tape, free mini bar with chocolates and drinks, everything is there. The staff were so helpful, friendly and courteous and they made our stay very relaxed. I would highly recommend this hotel. The other big bonus is the harbour views in some of the rooms and the bed- possibly the most comfortable bed I've ever slept in, makes it very hard to get up in the morning.

Excellent service, clean, spacious, modern. Was told that the nearby hotel management school's students work at the hotel. The student workers are very attentive, professional, and friendly. The checkin process was easy and fun by utilizing a computer screen to input data. The room had free complimentary drinks along with two pieces of cake. The desk chair was comfortable. The view outside was awesome . Due to the location, the skyline was beautiful. The only negative part of the location was that it was a bit distanced from the hustle bustle that you would expect from a metro area like Hong Kong. The on property dining options are limited and a bit pricey with the exception of the lobby cafe. However, nearby dining options outside of the hotel are varied and available. The hotel has an excellent atmosphere however seems less of a family hotel and more for couples.

World Class experience. This Hotel is smack bang in the middle of a good shopping area with most place just walking distance.

Super efficient staff. Nothing is a problem. Will definitely stay there again. Check out the dinner buffer....OMG!

On the Tripadvisor list of hotels recommended by other travelers, Hotel Icon was number four when I booked it - and it fully lived up to our expectations. The staff at Icon are just amazingly helpful. It is a beautiful, well kept hotel, and the location is excellent for reaching any destination unless walking 8 minutes to the subway or 15 minutes to the ferry is a problem. There are shopping malls, cafés and restaurants in the area, Kowloon is easily reached by foot just as you can walk to Mong Kok in 25 minutes.

Our room on 16th floor was very quiet and the beds were great. Nice touch with the free minibar - we didn't use it a lot, but it was just nice. The view from the room was great - we were on the harbor side and enjoyed the view across to Central and to Kowloon.

The pool on 9th floor is heated, which made it nice to go for a swim even when it was raining and kind of chilly outside.