My wife and I had the absolute pleasure of being guests at the Hotel Icon from July 14 through July 19. I have never written a Trip Advisor review before, but I felt I needed to share my experience. First, we were greeted at the door by Edith, who took us to our room, checked us in, and explained all the amenities of the facility. She was extremely professional and knowledgeable. We stayed in a Above and Beyond Club room on the 25th floor. We had sweeping views of Hong Kong Island and Kowloon. The room was quite large considering the the fact we were in a huge city. The bathroom provided plenty of space, especially the shower, which had a rain shower feature. The mini bar is complimentary and refilled each day.
Once we were settled, our doorbell rang. A bottle of wine was delivered and a card signed by the staff wishing us a Happy Anniversary. We were celebrating our 7th. We decided to make reservations for dinner. We went to the concierge desk and spoke to Cody, who made the reservation. When we arrived at the restaurant, our first round of drinks were paid by the Hotel. I though that was a very nice gesture. We frequented the concierge desk often for recommendations and travel plans. A young lady who was extremely helpful was Kit. She helped organize and plan our way around the city.
Overall the Hotel Icon is a beautiful and modern hotel, but the service is the real reason why I am writing this review. If you are someone who enjoys impeccable service, this is the place for you.
- Official Description (provided by the hotel):
- A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more less
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- Also Known As:
- Hotel ICON Hong Kong