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“Top of the World” 5 of 5 stars
Review of The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
5.0 of 5 Hotel   |   International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China (West Kowloon)   |  
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Ranked #3 of 691 Hotels in Hong Kong
4.5 of 5 stars 1,026 Reviews
2020
Top Contributor
88 reviews 88 reviews
62 hotel reviews
Reviews in 36 cities Reviews in 36 cities
181 helpful votes 181 helpful votes
“Top of the World”
5 of 5 stars Reviewed March 18, 2013

Grand Deluxe Room is Amazing.
The Best Panoramic View of Hong Kong from your room.
Well Designed Room, Very comfortable Bed.
Lots of space to relax and enjoy the view.
Great Service, but a bit too much at times. Staff keep on approaching you at the 9F and 103F Lobby.

Wonderful Club Lounge.
Prosciutto with Champagne while enjoying great harbour views.
Nice place to lounge at night, have wine and snacks.
S-Class Limo to take you shopping at Harbour City.

Great Location on Elements Mall.
Accessible via Airport Express, but a bit of a walk up to the hotel.

Everything you wish for and more at the Ritz Carlton Hong Kong.

Room Tip: Room 113 - 16. Grand Deluxe Room with an Amazing View of HK Harbour.
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,026 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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English first
Seoul, South Korea
1 review
5 of 5 stars Reviewed March 17, 2013

It was my first time in Ritz-Carton Hong Kong. It was really nice to meet Aven and thanks a lot for his kindness. My family was very happy because of his service and kindness. We could feel as our home at Ritz-Carton Hong Kong. I think Ritz-Carlton is best of best in the world. I will back to Ritz-Carton Hong Kong and want to meet him again. Also I always stay Ritz-Carton in the world.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed March 16, 2013

this is first-hand experiences on trip advisor... i really want let people know how excellent experiences in ritz-carlton hong kong.

All the ladies and gentlemen in the room service were very friendly and made us feel at home.
They assist us throughout our stay.
Excellent service!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2013

This must be one of my favorite new luxury hotels in the World. I checked out one day early from a so called" iconic" hotel in Hong Kong which truely lost its luster after 50 years and was pleasantly surprised to be welcomed at the brand new Ritz Carlton. An amazing king bedded guest room and flawless facility experience is offered here. We were elegantly taken to our room on the 115th floor and the modern designed room product is one of the best in Hong Kong . Views of Hong Kong island and the harbor added to the WOW factor when you walk into the room. The markble bathroom had double sinks,deep tub, and rain shower head.THEY DO NOT CHARGE for wi-fi, which drove me crazy from my stay across on Hong Kong Island. They Ritz caters to the modern business and lesiure travel , which did not leave any stone unturned. My highlight was swimming on the 118th floor and working out in a state of the art fitness facility with an outdoor jacuzzi gazing over the water. My room gave me access to the Club level. All the staff was accomodating and a special note to Violette who was a world class ambassador for the Club. She got me into an almost impossible reservation at the private China Club for dinner and set up the Club Car to take me to the markets in the area. I also had dinner at the Chinease restaurant on property , a two star Michellen restaurant. You have to try the Iberian pork and Peking duck. The Hotel sits on top of a world class shopping center and the subway if you want to cross over to Hong Kong or even connect to the Airport. I have one more thing to say ; for all those old time luxury hotels in Hong Kong that for years are resting on their reputation , you better be careful because a NEW competitor called the Ritz Carlton is in town and they do it right. I highly recomend if your coming to Hong Kong STAY HERE.

Room Tip: Book the Club level the extra amenites are worth it. DONT FORGET to grab the gummy bears offered on...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
5 of 5 stars Reviewed March 16, 2013

I have heard a lot of good things from Cafe 103 at the Ritz-Carlton HK from some of my friends, so i went there last night to have my birthday dinner and i was impressed myself. This week they are having a Indian promotion during the dinner buffet and i have to say that it was a great experience. I never had Indian food before, but after last night I will definitely have it again. The buffet is set up very nicely, both everything that your want to have for a dinner and incredible desserts that just make you want to eat even more. The server are very polite and always have a smile and make you feel even more special when they surprise you with a birthday plate of sweets and cake at the end of your dinner, during dessert time.
I had an incredible time and will definitely go again. Thank you.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

This hotel would still be great on the ground floor but its real place is in the sky where it belongs.
Just a beautiful hotel and views and service and rooms the pool and fitness center is great the breakfast super. All this 100+ floors high.

Go if you can afford.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

You may be shak'n not stirred when you go up to the hotel lobby which is the highest hotel in the world, but it is luxurious and a beautiful view--espeically from the Club Lounge. As you drive up to the building there is a lovely view, and the service at the door are very helpful in arranging immediante taxis (cheap way to travel in Hong Kong) to whereever you are headed. In the bottom of the building--it is attached to a nice shopping mall, there is a place to check in for the airport and take a train to the airport so you save $$ and time.
I suggest you get a room on the club floor where the meal offerings are extensive and the service is exceptional. The hotel and rooms are modern, clean, and very comfortable. The bathroom was nice with nice amenities. It was our 25th wedding anniversary, and the hotel had a beautiful dish of chocolates and card in the room for us. We did not eat in the restaurant so I cannot tell you about that, but the food in the club level was presented beautifully and very tasty.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > West Kowloon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Hong Kong
#2 Business Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#6 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Official Description (provided by the hotel):
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong

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