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“excellent accommodation” 5 of 5 stars
Review of Ovolo Mid-Levels - 111 High Street

Ovolo Mid-Levels - 111 High Street
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Ovolo Mid-Levels - 111 High Street
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No.111 High Street, Sai Ying Pun | Sai Ying Pun, Hong Kong, China (Sai Wan)   |  
Hotel amenities
Ranked #123 of 690 Hotels in Hong Kong
1 review
1 helpful vote 1 helpful vote
“excellent accommodation”
5 of 5 stars Reviewed May 22, 2014

Just returned from an excellent stay in the Ovolo on High Street. The apartment was terrific, very well laid out and well equipped, though kitchen was very small, so not idea for preparing significant meals. The staff was very professional and helpful. The location turned out to be great as well, close to grocery shopping and cafes, the University of Hong Kong and a block away from a collection of international restaurants. Would definitely return.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, May 25, 2014
Dear Tom R,

Thank you for taking time to write such a terrific 5-star review on tripadvisor. We were all delighted to read that we could help during your stay.

Once again, thank you for choosing our serviced apartments and we sincerely hope to see you again for your next visit!

Warm regards,
Nicole Yuen
Residence Manager
111 High Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

11 reviews from our community

Traveler rating
    6
    4
    1
    0
    0
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6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 21, 2014 via mobile

Stayed here for a month upon relocation to HK.
Main reason to choose for Ovolo was that they are one of the few (even only one I am aware of) serviced apartments that allow pets. Rooms are sufficient equipped and (for HK standards) spacious. Very friendly staff that helped with settling in. At first neighborhood was a bit disappointing; it is so called up and coming which means not the same buzz as a Central and less facilities. However, there is a nice Xinjiang restaurant in the neighborhood and a good supermarket at nearby crescent hill residential complex. Soho/mid levels escalators are easy 20 minutes walk away so doable except in summer. If you have pets and need a nice, reasonably priced serviced apartments, this is certainly the place for you

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, April 27, 2014
Dear Amsterdam B,

Thank you so much for taking time to write us a review and sharing your experience of us. We are glad to hear that you enjoyed your stay with us at Ovolo!

It is our pleasure to help you settling in the new environment and we wish you explore more interesting area in Hong Kong.

Please feel free to contact me if I could help in future booking for you and your friends.

Best regards,
Nicole Yuen
Residence Manager
Ovolo 111 High Street
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Shenzhen, China
1 review
5 of 5 stars Reviewed April 1, 2014

It's a very nice hotel, quiet, clean and comfortable. Nicole is very nice and helpful. She prepared the extra Sofa bed and babycot for my 2 kids. She is really very thoughtful. It's a wise decision to choose this hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, April 7, 2014
Dear Kyna F,

Thank you for choosing Ovolo as your current stay in Hong Kong.

It is great to know that you enjoyed your stay with us. We hope you will come to us again in your next visit. Ovolo is looking forward to welcoming you back, please feel free to contact me if I can assist with any arrangements in the future.

Regards,
Nicole Yuen
Residence Manager
111 High Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 of 5 stars Reviewed February 24, 2014

The service staff Winnie and Nicole were extremely helpful and spontaneous. Housekeepers were accommodative too. The apartment is in close proximity to amenities such as supermarkets and eateries. Quite a distance from the MTR though. We took a 2 bedroom but seriously it should be labelled as a 1 bedroom with study...the second bedroom is tiny....The apartment lacks a functional working desk. Overall it was a great experience ...tribute to the great service team.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Front Office Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, March 6, 2014
Dear Jyklll,

Thank you for taking time to share your recent Ovolo experience on tripadvisor. We were delighted to read your compliments about our team members and glad that overall you enjoyed your stay with us. Great!

Please note that the South Island line of MTR will be opened in 2015, it will be more easy for you to travel around. For the room layout, we will take your comments into consideration and review it with management.

Jyklll, thanks again for choosing Ovolo. We hope you will come stay with us again. Our team at Ovolo 111 High Street look forward to it! Please feel free to send me email if I can assist in any arrangements in the future .

Regards,
Nicole Yuen
Residence Manager
Ovolo 111 High Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grahamstown, South Africa
1 review
5 of 5 stars Reviewed February 12, 2014

I spent a month in the Ovolo High street apartments and recommend them very highly. The location is perfect, and the street is quiet. The design has a few small flaws such as the kettle lead being too short to use in the kitchen and the kitchen cupboards being really very high, but overall the layout is very comfortable and spacious. The staff were fantastic. Always friendly, always helpful and that makes such a differences. Thanks for a great stay.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, February 20, 2014
Dear Christopher M,

Thank you for taking the time to write us a great review on tripadvisor! It was our pleasure to host you in Hong Kong and our team is really grateful for your recommendation.
We noted your comments on the kettle and kitchen cupboards and will review our layout so next time you can stay and host a banquet with us! Why not

Christopher M, thanks again for your support and we look forward to hosting you again. Please do not hesitate to contact me if I can provide further assistance.
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Hong Kong, China
1 review
4 of 5 stars Reviewed October 8, 2013

Stayed here for 2 months while awaiting shipment arrival to our new apartment in Hong Kong. Very high quality accommodation, for both my wife and child of 7 years. Fantastic location to specialty stores, organic and exotic food restaurants and stores in an up and coming area of Hong Kong. High Street is a relatively quite street. Very good access to public transportation routes and about 10-15 minutes walk to nearest MTR station in Sheung Wan. Get to see the combined traditional side of Hong Kong and modern new businesses moving here. Large local expat community heading out this way taking advantage of lower cost residential and commercial rent. Ovolo staff are just excellent and very helpful and we got to know them well. Ovolo management also been extremely helpful and reasonable with our needs given that after 1 month, we had to move into an available 2-bedroom apartment. An overall great experience and highly recommended.

Room Tip: If you need 2 beds to sleep on, opt for the 2-bedroom apartment. The 1-bedroom has an additional...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, November 4, 2013
Dear 14IanB,

Thank you for your commends and it is our pleasure to have you and your family with us. We are glad that you like our apartment and wish to see you in near future.

Best Regards,
Nicole Yuen
Residence Manager
Ovolo 111 High Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 5, 2013

This should have been a review for the Ovolo hotel, in Aberdeen.
However, due to problems with the A/C and no other rooms being available, we were asked to move to one of their serviced apartments.
We were promised that we would still receive all the amenities we would have got had we stayed at the hotel.
The assistant manager, was very humble, apologetic & gracious during this whole period.
Our taxi to the apartment was paid for, which was greatly appreciated.

Upon checking in, we were impressed by the size, design and comfort of the room.
The only negative was the TV could really have been updated.

The Assistant manager from the Aberdeen branch stayed in contact to make sure we were satisfied and to handle any requests we had.
We were granted late checkout, continental breakfast & were even gifted a free bottle of wine!

Truly the staff of Ovolo went above and beyond to keep us happy, which is high commendable.

Even though we were initially disappointed that we didn't get to experience the true Ovolo hotel, with their unique all day coffee & free happy hour.
We were never disappointed at all with the quality of the room given or the standard of staff performance.

We truly look forward to using Ovolo each time we come back to Hong Kong.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole Y, Manager at Ovolo Mid-Levels - 111 High Street, responded to this review, November 4, 2013
Dear GzLex,

Thank you for your review and we are delighted to see you that you like the size and design of room in the apartment.

Our team is ready and wish to see you in the coming trip and experience our hotels.

Best Regards,
Nicole Yuen
Residence Manager
Ovolo 111 High Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Mid-Levels - 111 High Street

Address: No.111 High Street, Sai Ying Pun | Sai Ying Pun, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sai Wan
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #123 of 690 Hotels in Hong Kong
Number of rooms: 24
Official Description (provided by the hotel):
At Ovolo Mid-Levels each apartment takes up an entire floor and, with harbor views and pet friendly rules, our guests have the ability to relax and recharge in bright comfortable living spaces. Includes: - Apple TV - Free WiFi - Free Self Laundry - Free Local Calls - Flexible Check Out - Smoke Free ... more   less 
Also Known As:
Ovolo Mid-Levels - 111 High Street Hong Kong

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