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“Good hotel, nice welcome” 4 of 5 stars
Review of L'hotel Island South

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L'hotel Island South
3.5 of 5 Hotel   |   No.55 Wong Chuk Hang Road, Hong Kong, China   |  
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Hotel amenities
Ranked #117 of 652 Hotels in Hong Kong
Amsterdam, Noord-Holland, Netherlands
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good hotel, nice welcome”
4 of 5 stars Reviewed April 8, 2013

I have often stayed at this hotel for business - very convenient, good rooms and restaurant&bar is nice. It is really nice every time we get a war welcome by one of the restaurant employees (forgot his name) - almost makes you feel at home!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, April 14, 2013
Dear Judith T

Thank you for your positive comments! It is encouraging to learn that our service has lived up to your expectations. When you plan for a return to Hong Kong, don’t forget to check out our exclusive accommodation and dining offers available at our hotel official website! We look forward to seeing you again soon!

Best regards,

Jaime Aromin
Hotel Manager
L’hotel Island South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed April 8, 2013

My son and I loved this hotel. When I lived in Hong Kong I lived in Pok Fu Lam so being away from Central wasn't a problem for me - in fact, the mini bus ride in was half the fun. The beds were really comfortable, as were the pillows which is often a problem for me as I have neck issues. The breakfast was lovely and we really liked that you could get various Dim Sum options too so it felt much less generic than the usual hotel buffet breakfast. The bathroom was really nice and they were very generous with the replenishing of the toiletries, including toothbrushes and toothpaste, and disposable razors and shaving cream even. We were on the 35th floor so it was super quiet away from all the building that seems to be going on around Aberdeen. My son did brave the pool once, despite the weather - and it was a beautiful pool that would be a real bonus on a sunny day. All in all we loved it and will definitely return.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, April 14, 2013
Dear Ssophie436

Thank you for sharing your experience on TripAdvisor platform and we are glad to hear that you and your son have enjoyed your recent stay with us! The weather here has been quite chilling lately for Spring time. However, on your next visit, don’t forget to visit our pool that is open until the end of November! ! We surely look forward to the summer breeze and welcoming you again in the near future!

Best regards,

Jaime Aromin
Hotel Manager
L’hotel Island South
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Melbourne, Australia
1 review
4 of 5 stars Reviewed April 3, 2013

We're really happy with our stay here. The double beds are much smaller than western double beds, but still comfortable. You're away from the main touristy areas of HK island, but we loved exploring the local markets which were not touristy (it seemed geared more for the local market, so unlike Stanley market/Ladies market, there was a lot of variety and different things to look at). A taxi ride to Central HK is about $AUD10, so reasonable and easy for day trips. The only shame is that there is not much going on at street level immediately around the accommodation (you need to get a bus/taxi to shops/attractions). This may change in coming years as there is a lot of development happening nearby...?

The pool would be fabulous in warm weather for the whole family, but it was a bit too cold to use it during our stay.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, April 4, 2013
Dear TubbsMcGee

Thank you for sharing your experience with us on TripAdvisor platform! We are delighted to learn that you and your family have enjoyed your recent stay with us! In addition to easily accessible public transportation, our hotel offers complimentary daily shuttle bus services to/from the Hong Kong Airport Express Station located in Central and the Ocean Park Hong Kong, one of the most internationally renowned theme parks, for guests’ convenience. Please feel free to take a look at our hotel information and latest accommodation offers available on our official hotel website when you plan for a next leisure trip to Hong Kong!

Once again, thank you for your comments, and we hope to serve you again soon!

Best regards,

Jaime Aromin
Hotel Manager
L’hotel Island South
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Desoto
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2013

The L'hotel island south is near all locations that tourist or business people are going to visit while
on Victoria island.
The hotel is new modern and clean. Competent and friendly staff. Good wi fi connections.
Hotel shuttle bus to main points of interest operate on the half hour. Local transit buses to Central, and most other areas of interest, stop at the side entrance to the hotel.
For guests that wish to walk to the Jumbo restaurant it is only about a twenty min walk. A walk to the water park about twenty five minutes.
Rooms are good size and very comfortable.
There is construction going on to build the MTR and I would inquire of the desk clerk of the best room, if you need to have extra quite during the hours between 0900 and 1600. Otherwise the
construction does not seem to be an issue.
Nice hotel for families with children, as it is so easy to get to the water park. I should point out that this is a real plus, because the shuttle goes to the park, and taxi service and bus service out of the park can be a Nightmare.
I plan on staying here on my future visits to HKG.

Room Tip: Request the higher floors above 25 as they have some great views.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, April 2, 2013
Dear ppppDesoto

Happy Easter!

Thank you for your lovely review on TripAdvisor platform! We are delighted to hear that you and your family have enjoyed the recent stay with us! Indeed, many of our valuable guests also found our hotel location convenient being especially close to the Ocean Park Hong Kong, one of the most international renowned amusement parks, and the Jumbo Kingdom, another popular attraction in Hong Kong Island!

Don’t forget to check out our latest special offers and updates on our hotel official website when you plan for a revisit to Hong Kong, and we wish to see you again soon!

Best regards,

Jaime Aromin
Hotel Manager
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 26, 2013

We booked this hotel based on the reasonable rates and proximity to Ocean Park (billed as a 10-15 min walk from the hotel). When we arrived we realized that the route to Ocean Park is almost impossible with children as it involves crossing freeways, flyovers and lots of construction sites. in addition, there is absolutely nothing outside the hotel vicinity, it is basically on a high traffic freeway.

Thankfully they do provide shuttle buses but only one per hour. I witnessed a few guests being turned away as the bus was full...and presumably they had to wait for the next one.

Rooms are nicely done although a bit musty. Lots of long term residents staying next to us as evidenced by their drying racks and electrical appliances.

Overall, I though the hotel was well priced but more suited for travelers without children. Checking in took over an hour (3pm arrival but room not ready till 4) and my toddler was extremely fidgety as a result. Swimming pool closed till April (we didn't know this till we tried going that afternoon).

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, March 28, 2013
Dear bandargirl

Thank you for sharing your comments with us on TripAdvisor. Please accept our apologies for our service shortfall, and rest assured your constructive comments have been shared among our team for review and improvement. In order to provide personalized services, please do not hesitate to reach us directly at rsvns@lhotelislandsouth.com to inform us your special requests, which are subject to hotel availability upon check-in. We are sorry to learn that you and your family were unable to enjoy our swimming pool facility. In regards to the opening period and hours of our hotel facilities, kindly note that our hotel information and updates are available at our official website for your easy reference.

Once again thank you for your feedback, and we look forward to another opportunity to be of your service again.

Yours sincerely,

Jaime Aromin
Hotel Manager
L’hotel Island South
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canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2013

s'd be a 5 star rating. The 1 taken away is the location. However,the free shuttle every half an hr is a plus. This is my second stay and now I learned how to take the local bus and mini van, it is more flexible.
Rooms are big and spacious and bed comfy.
staff very willing to help with finding locations and giving directions by using local transportation. The buses have electronic stops in English as well so once U know which stop ro get off,and with the staff's help with marking on your map, it is easy.

Room Tip: I have 2 teenage kids with me and I stayed in a suite. It is better than 2 separate rooms in terms o...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, March 31, 2013
Dear thegreattwins

Thank you for taking the time to share your experience on TripAdvisor. It is encouraging to learn that you and your family have had a wonderful stay with us in Hong Kong! Your satisfactions are our motivations to strive for service excellence!

When you plan for a revisit to Hong Kong, please feel free to check our hotel official website for latest special offers for a more memorable and indulgent stay. It has been our honor to be of your service, and we look forward to welcoming you again in the future.

Best regards,

Jaime Aromin
Hotel Manager
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
5 of 5 stars Reviewed March 20, 2013

Free Room upgrade at checkin when I requested a high floor to city, mountain and sea view...can even see Ocean Park from our room so if you are in your room at 7pm, you can see the fountain light show with fireworks. Beautiful swimming pool not open until April but after being disappointed by this news, they are opening the pool early. Ocean Park passes are a deal at the front desk because you get 2consecutive days for the price of 1. Free shuttle to many areas of hong Kong, not just ocean park was so convenient...just show up 15 mins ahead and our family of 4 never had problems getting on. There are at least 3 places to buy drinks right outside the hotel but the Esso has the biggest selection. Directly across the street when you get out of P2 side entrance is an authentic restaurant where you can have breakfast sandwiches or noodles with the locals...just ask for the menu in English. 2 blocks away, there is a temple and right beside it is an authentic food court on the second floor again full of locals. Bathroom is well done with nice smelling shampoo and bath gel. Beds are a bit hard but really enjoying this hotel for the nice room and shuttle bus for the price, you can't complain. Our family of 4 is so comfortable and happy here.

Room Tip: Ask for quiet higher floor and we were upgraded to view room on 36th floor.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotelislandsouth, Hotel Manager at L'hotel Island South, responded to this review, March 22, 2013
Dear MaxieY

Thank you for sharing your experience on TripAdvisor, and we are thrilled to learn that you and your family have had a great stay with us!

Please feel free to check out our latest special offers on our official website when you plan for your next visit to Hong Kong. We hope to see you again soon!

Best regards,

Jaime Aromin
Hotel Manager
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'hotel Island South

Address: No.55 Wong Chuk Hang Road, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in Hong Kong
#56 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — L'hotel Island South 3.5*
Number of rooms: 432
Official Description (provided by the hotel):
Uniquely located in the southern district of Hong Kong Island, the contemporary L’hotel Island South is the development of the Chinachem Group. This 37-storey hotel offers 432 spacious and design-led guestrooms and suites that are redefining conventional notions of comfort and style. As a convenience for today's global travelers, L'hotel Island South provides complimentary Wi-Fi internet connection and an array of other advanced technologies, plus superb meeting and banquet venues, a gymnasium and an outdoor pool that offer green vistas, and comprehensive business support. Complementing all of these is an eco-friendly attitude as well as a smart casual service style from our friendly and highly dynamic hotel crew. Whether for business or leisure, guests also enjoy quick and easy access to the territory's prime business, shopping, dining and entertainment hubs as well as a host of nice beaches, nature parks, plus heritage and cultural trails along the southern end of Hong Kong Island. ... more   less 
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Also Known As:
l`Hotel Island South Hotel Hong Kong
L'Hotel Island South Hong Kong

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