Living in Hong Kong, I usually don't feel it necessary to stay in a hotel. However, in some occasions, for example, when my parents or siblings visit Hong Kong, I usually book hotel rooms for them. When my parents came to visit in 2009, I booked a suite for them in Upper House. As soon as we had entered the room, we immediately felt in love with this unique hotel. The staff were so professional in providing the services making us feel like home. I don't feel there is luxury decoration but it is really cozy, relaxing, and clean. I returned to Upper House twice since then and the most recent time was this year for a holiday celebration. We also stayed in the suite for two nights to enjoy our private moments (we got the special offer for Cathay Pacific Marco Polo members).
The bathroom is a truly masterpiece and the highlight of the room. The bath tub allows you to see the city while comfortably soaking yourself in it. The shower area is spacious and you can totally enjoy yourself in the shower.
I enjoyed sitting on the comfy sofa in the living room and listening to the music. They provided a nespresso machine in the pantry but we did not use it. My husband loved very much the variety and the equality of team they provided. He said it was one of the best he had ever had! There were also complimentary snacks in the pantry but we did not get to have them. There were also different kinds of complimentary soft drinks in the fridge for guests to use.
The views from the suite were always amazing. You get to see the harbour and the structure of the building makes the fantastic reflections of the room at the night time.
The breakfast in Cafe Grey is indeed healthy, fresh, and delicious. We like the fruit salad a lot. We had a great time sitting by the window, enjoying the breakfast and the breath-taking view of the Victoria Harbour.
The location of the hotel is superb -- in Admiralty where there are a shopping mall and many restaurants downstairs and the subway station is nearby.
We are not sure if we will return again because it is really an expensive hotel. But, we still highly recommend this one!
Harbour view room is really awesome!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are very grateful for your continued patronage. Your feedback really reads like a great story – amazing that you stayed with us when we first opened in fall 2009 and still continue your loyalty – Thank you so much!
Please do stay in touch and let me know if I may ever assist you in the future.
The Upper House
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.